ChaoShang Logo

ChaoShang

Hong Kong 5-10 years
Trusted
7.57
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Securities and Futures Commission (SFC)
  • Diverse trading instruments: securities, futures, and options
  • Proprietary mobile trading platform: Chaoshang Securities (Ayers) Mobile App
  • Web-based trading platform: Chaoshang Securities Trading Website
  • Strong customer support via email and telephone

Cons

  • Limited range of trading instruments (no Forex, commodities, or cryptocurrencies)
  • No support for popular trading platforms like MetaTrader
  • Potentially unclear fee structure for trading
  • No advanced educational resources available for traders
  • Withdrawal processing may take up to 5 days

Basic Information

Company Name
ChaoShang
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85238992599

User Reviews

Alice Chen
Hong Kong

I had a terrible experience with ChaoShang. My withdrawal took almost a week to process, and customer support was not helpful at all. They kept giving me vague answers and didn’t seem to care about my concerns. I wouldn’t recommend this broker.

David Wong
Taipei

I’ve been trading with ChaoShang for over a year and am very satisfied with their services. The Chaoshang Securities (Ayers) Mobile App is user-friendly and convenient. Their customer support is responsive and helpful when I have questions.

Emily Liu
Shanghai

While I appreciate the trading platform’s features, I faced issues with my withdrawals. The processing time was longer than expected, and I found the fee structure to be quite unclear. I’m considering looking for other options.

Michael Zhang
Beijing

ChaoShang offers a solid trading experience. The Chaoshang Securities Trading Website is easy to navigate, and I love the variety of trading instruments available. Their support team is quite knowledgeable, making my trading journey smoother.

ChaoShang Overview

ChaoShang Financial Holding Limited, established in 2004, is a Hong Kong-based broker regulated by the Securities and Futures Commission (SFC). With nearly two decades of experience in the financial services industry, ChaoShang has built a reputation for reliability and compliance within the market. Operating in a regulated environment, the broker offers a secure platform for trading various financial products, ensuring adherence to industry standards and practices.

ChaoShang specializes in securities, futures, and options trading, providing clients with access to a proprietary mobile trading platform known as the Chaoshang Securities (Ayers) Mobile App, as well as a web-based trading website. The broker emphasizes customer support, offering multiple channels for assistance, including phone and email. With a strong foundation in the financial sector, ChaoShang distinguishes itself through its regulatory status and commitment to client service, making it a notable choice for traders seeking a professional brokerage experience.

Is ChaoShang Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds

Is ChaoShang Regulated and How Are Client Funds Protected?

ChaoShang Financial Holding Limited is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which ensures that the broker operates in compliance with established financial standards. The regulatory oversight provided by the SFC is critical in maintaining a safe trading environment for clients. Client funds are protected through measures such as segregated accounts, which help ensure that clients’ funds are held separately from the broker’s operational funds. This regulatory framework enhances the legitimacy and safety of trading with ChaoShang, providing clients with a degree of security in their investments.

Trading Platforms and Apps

What Trading Platforms and Apps Does ChaoShang Offer for Traders?

Platform Device Support Key Features Additional Services
Chaoshang Securities (Ayers) Mobile App iOS, Android Secure login (2FA), symbol lookup, multiple order types, push notifications Demo accounts available
Chaoshang Securities Trading Website Windows, macOS Encrypted login, market search, one-click trading, price alerts Access to trading tools

ChaoShang offers two primary trading platforms: the Chaoshang Securities (Ayers) Mobile App and the Chaoshang Securities Trading Website. The mobile app provides convenience for traders on the go, supporting both iOS and Android devices, while the web platform caters to users on Windows and macOS systems. Both platforms emphasize security through encrypted logins and additional features such as market searches, various order types, and alert systems.

Overall, ChaoShang’s platforms enhance the trading experience with secure logins, efficient market searches, and quick order execution, ensuring traders can operate effectively in various market conditions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 20k/day HKD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 10k HKD, USD
e-Wallet (e.g., PayPal) Instant 1.5% charge Min 50, Max 15k HKD, USD

Minimum Deposit

ChaoShang requires a minimum deposit of 50 HKD or equivalent in other supported currencies. This minimum deposit applies uniformly across all payment methods, ensuring all clients can easily fund their accounts.

How to Withdraw

  1. Log in to your ChaoShang account.
  2. Navigate to the ‘Withdraw’ section in the account management area.
  3. Select your preferred payment method for the withdrawal.
  4. Enter the withdrawal amount within the allowed limits.
  5. Confirm the withdrawal request and wait for processing.
  6. Check your account for the funds, which may take up to 5 days based on your selected method.

Customer Support

ChaoShang Customer Support Overview

Support Channels

ChaoShang provides various contact methods to assist clients effectively. Customers can reach out via:

  • Email: Clients can send inquiries to cs@chaoshangsec.com for assistance.
  • Telephone: Support is available through phone at +852 3899 2599, ensuring clients can speak directly with a representative.

Service Availability

ChaoShang’s customer support operates during business hours, providing assistance to clients throughout the trading week. The broker emphasizes efficient service, ensuring that help is readily available. Additionally, multilingual support is offered, catering to a diverse clientele.

Additional Resources

To enhance the trading experience, ChaoShang provides educational resources, including market analysis and trading signals. These tools are designed to assist clients in making informed trading decisions and developing their skills.

Frequently Asked Questions

Yes, ChaoShang Financial Holding Limited is regulated by the Securities and Futures Commission (SFC) in Hong Kong. Client funds are protected through measures such as segregated accounts, which ensure that clients’ funds are held separately from the broker’s operational funds, enhancing the safety of trading.

ChaoShang offers a diverse range of trading instruments, including securities, futures, and options. This variety allows traders to engage across different markets and adopt various trading strategies.

ChaoShang provides several account types, including Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts tailored for businesses, and Demo Accounts for practice without financial risk. Each account type is designed to cater to different user needs and trading experiences.

ChaoShang offers customer support through multiple channels. Clients can reach them via email at cs@chaoshangsec.com or by phone at +852 3899 2599. Support is available during business hours, ensuring that clients can receive help when needed.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.