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CBCX

United Kingdom 10-15 years
Trusted
7.47
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA, FSCA, and FSC
  • Diverse trading instruments: forex, commodities, indices, stocks, and cryptocurrencies
  • Supports popular trading platforms: MetaTrader 4 and MetaTrader 5
  • 24/7 customer support in multiple languages
  • Competitive trading conditions with access to tight spreads

Cons

  • Limited research materials and market analysis tools
  • Regional restrictions limiting access for certain traders
  • Additional fees for certain deposit methods
  • Customer complaints regarding delayed withdrawals
  • Potential issues with data security and privacy

Basic Information

Company Name
CBCX
Registered Region
United Kingdom
Established Period
10-15 years
Company Service Email Address
Contact Number
+4402037288999
Company Website

User Reviews

Alex Johnson
London

I’ve been trading with CBCX for several months now, and overall, my experience has been quite positive. The trading platforms are user-friendly, and I appreciate the variety of instruments available. Withdrawals have generally been smooth, although I had a minor delay once. Customer support was responsive and helped me resolve my issue quickly. Would recommend to others looking for a reliable broker.

Maria Gonzalez
Barcelona

CBCX has exceeded my expectations as a forex broker. The trading speed is impressive, and I love the features offered by both MT4 and MT5. I’ve found the spreads to be very competitive, which helps maximize my profits. Customer support is available 24/7, and I’ve always received helpful responses. I feel secure trading here knowing they are regulated by the FCA.

Thomas Lee
Singapore

I faced problems with withdrawals at CBCX. My request was stuck for over a week, and customer support was not very helpful in resolving the issue. I was left feeling frustrated and unsure about the reliability of the platform. I hope they improve their withdrawal process in the future.

Chloe Smith
New York

My experience with CBCX has been terrible. I deposited funds, but when I tried to withdraw, my account was blocked without explanation. Customer service has been unresponsive, and I feel like I’ve lost my money. I would not recommend this broker to anyone!

CBCX Overview

Established for over a decade, CBCX Markets Limited is a reputable forex broker headquartered in the United Kingdom. With a rich operational history ranging from 10 to 15 years, CBCX is regulated in the UK, ensuring that it adheres to stringent financial standards and practices. This regulatory status provides traders with peace of mind regarding the broker’s legitimacy and operational integrity, allowing clients to engage in trading activities with confidence. More information about CBCX can be found on their official site, enhancing transparency and trustworthiness in their operations.

CBCX offers a diverse range of trading instruments, including forex, which allows traders to access major and minor currency pairs. The broker supports popular trading platforms like MetaTrader 4 and MetaTrader 5, providing users with advanced tools and resources for effective trading. Customer support is available around the clock, ensuring that traders receive timely assistance in various languages through multiple channels, including live chat and email. CBCX stands out in the market with its competitive trading conditions, aiming to deliver a robust trading experience for both novice and experienced traders alike.

Is CBCX Safe? Regulation Analysis

Regulatory Information

Regulatory AuthorityCountry/RegionFund Protection Measures
Financial Conduct Authority (FCA)United KingdomSegregated Funds, Investor Compensation Scheme
Financial Sector Conduct Authority (FSCA)South AfricaSegregated Funds, Investor Compensation Scheme
Financial Services Commission (FSC)MauritiusSegregated Funds

Is CBCX Regulated and How Are Client Funds Protected?

CBCX Markets Limited is regulated by several respected financial authorities, including the FCA in the UK, the FSCA in South Africa, and the FSC in Mauritius. This regulatory status indicates that CBCX operates under strict oversight and compliance standards, which contributes to its legitimacy as a forex broker.

Client funds are protected through various measures, including the maintenance of segregated accounts. This ensures that client funds are kept separate from the broker’s operational funds, providing an additional layer of safety. In the event of financial difficulties, these protections help safeguard clients’ investments. Additionally, the FCA and FSCA offer compensation schemes that can provide further reassurance to clients regarding the safety of their funds. Overall, CBCX’s regulatory framework and fund protection measures contribute to a safer trading environment for clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does CBCX Offer for Traders?

PlatformDevice SupportKey FeaturesAdditional Services
MetaTrader 4 (MT4)Windows, macOS, iOS, AndroidTwo-factor authentication, multiple order types, technical indicators, price alertsDemo accounts, API interfaces
MetaTrader 5 (MT5)Windows, macOS, iOS, AndroidAdvanced market analysis tools, multiple timeframes, price alerts, technical indicatorsDemo accounts, API interfaces
Web VersionAny device with a web browserSecure login, market search, real-time alertsDemo accounts
Mobile AppiOS, AndroidConvenient login, push notifications, quick order executionDemo accounts

Each trading platform offered by CBCX presents unique advantages catering to different trader needs. MT4 is ideal for those who prefer a user-friendly interface with essential trading tools, while MT5 is suitable for advanced traders requiring comprehensive market analysis features. The web version ensures accessibility across devices, enabling users to trade seamlessly from any location. Additionally, CBCX’s mobile app promotes convenient trading on the go with real-time alerts and efficient order execution capabilities. CBCX emphasizes security with features like two-factor authentication across its platforms, fostering a secure trading environment for all users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment MethodProcessing TimeFeesLimitsBase Currency Options
Bank Transfer1–3 business daysNo platform feeMin 100, Max 50,000GBP, USD, EUR
Credit/Debit CardInstantNo platform feeMin 50, Max 20,000GBP, USD, EUR
e-Wallet (e.g., PayPal)Instant1.5% feeMin 20, Max 10,000GBP, USD, EUR
CryptocurrencyInstantNo platform feeMin 50, Max 5,000BTC, ETH

Minimum Deposit

The minimum deposit requirement at CBCX is generally set at £50 or equivalent in other currencies. This requirement may vary based on the chosen payment method and account type. For certain account types, higher minimum deposits may be applicable.

How to Withdraw

To withdraw funds from your CBCX account, follow these steps:

  1. Log into your CBCX account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Provide any required verification information.
  6. Submit your withdrawal request.

Customer Support

CBCX Customer Support Overview

Support Channels

CBCX offers multiple channels for customer support to assist clients effectively. Traders can reach out via:

  • Email: Clients can send inquiries to primeservices@cbcx.com.
  • Live Chat: Available through the trading platform for real-time assistance.
  • Telephone: Support is available at +44 (0) 2037288999, ensuring immediate help.
  • Social Media: CBCX maintains a presence on platforms like Twitter and Facebook for additional support and updates.

Service Availability

CBCX provides 24/7 customer support, allowing clients to reach out at any time. The support team is multilingual, offering assistance in various languages to cater to a global clientele.

Frequently Asked Questions

CBCX Markets Limited is regulated by the Financial Conduct Authority (FCA) in the UK, the Financial Sector Conduct Authority (FSCA) in South Africa, and the Financial Services Commission (FSC) in Mauritius. Client funds are protected through measures such as segregated accounts and participation in compensation schemes, ensuring that your investments are safeguarded even in the event of financial difficulties faced by the broker.

CBCX offers a diverse range of trading instruments, including major and minor forex pairs, commodities like gold and oil, stock indices such as the S&P 500 and NASDAQ, individual stocks from the US and UK, and cryptocurrencies like Bitcoin and Ethereum. This variety allows traders to explore different markets and diversify their portfolios effectively.

CBCX provides two main account types: the Brokerage Margin Account, which offers access to FX and CFD liquidity with API connectivity, and the Direct Trading Account, designed for retail traders with a user-friendly web interface. Both account types cater to various trading strategies and preferences, ensuring flexibility for traders of all levels.

CBCX offers 24/7 customer support through multiple channels. You can reach the support team via email at primeservices@cbcx.com, through live chat on the trading platform, or by calling +44 (0) 2037288999. The support staff is multilingual and ready to assist you with any inquiries or issues you may have.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.