CAPSTONE凯石 Logo

CAPSTONE凯石

Australia 5-10 years
Trusted
1.52
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Competitive spreads starting from 0.1 pips
  • Diverse range of trading instruments including forex, CFDs, and cryptocurrencies
  • Three popular trading platforms: MetaTrader 4, MetaTrader 5, and cTrader
  • Variety of account types: Standard, Pro, and VIP
  • Access to educational resources through Trading Academy and webinars

Cons

  • Lack of regulation and oversight
  • High minimum deposit requirement of $500
  • Mixed reviews regarding customer support responsiveness
  • Limited educational resources compared to other brokers
  • Potential risks associated with high leverage

Basic Information

Company Name
CAPSTONE凯石
Registered Region
Australia
Established Period
5-10 years
Company Service Email Address
Contact Number
+61731235133

User Reviews

John Smith
Melbourne, Australia

I tried to withdraw my funds after several profitable trades, but I faced constant delays and unresponsive customer support. It feels like I’m dealing with a scam. I wouldn’t recommend CAPSTONE to anyone.

Emily Chen
Sydney, Australia

Overall, I had a good experience trading with CAPSTONE. The platform is user-friendly and the spreads are competitive. However, I did have to wait longer than expected for customer support to respond to my inquiries.

David Lee
Brisbane, Australia

I was attracted by the low spreads, but my experience has been disappointing. The lack of regulation makes me uneasy, and I’ve struggled with withdrawals. I would advise caution if you’re considering this broker.

Sarah Johnson
Perth, Australia

CAPSTONE has been great for me! The trading platforms are excellent, and I appreciate the educational resources available. I’ve learned a lot through their Trading Academy and webinars. Highly satisfied so far!

CAPSTONE凯石 Overview

CAPSTONE凯石, founded within the last 5-10 years, is an Australia-based forex broker offering trading services in a variety of financial instruments. While the broker operates without regulatory oversight, it provides traders with access to a diverse range of market options, including forex, CFDs, and cryptocurrencies. As an unregulated entity, potential clients should be aware of the risks involved in trading with CAPSTONE and exercise due diligence before engaging in trading activities.

The broker stands out by offering competitive spreads and a selection of three popular trading platforms: MetaTrader 4, MetaTrader 5, and cTrader. These platforms cater to various trading styles and preferences, enhancing the user experience with advanced charting tools and execution options. Customer support is available via email and phone, providing assistance to users. Additionally, CAPSTONE offers educational resources, such as a Trading Academy and webinars, aimed at helping traders enhance their skills. However, the lack of regulation and mixed reviews regarding customer support should be considered when evaluating this broker for forex trading.

Is CAPSTONE凯石 Safe? Regulation Analysis

Regulatory Information

CAPSTONE凯石 operates as an unregulated trading platform, meaning it does not fall under the oversight of any financial regulatory authority. Traders and investors should be aware that the absence of regulatory supervision may entail additional risk. In unregulated environments, clients may have limited recourse and protection in the event of disputes or unforeseen issues. It’s essential for individuals considering CAPSTONE to exercise caution and carefully assess their risk tolerance when engaging with an unregulated broker.

Is CAPSTONE凯石 Regulated and How Are Client Funds Protected?

Trading Platforms and Apps

What Trading Platforms and Apps Does CAPSTONE凯石 Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, advanced market search, one-click trading, push notifications, economic calendar Demo account, VPS
cTrader Windows, macOS, iOS, Android Biometrics, market analysis tools, various order types, real-time alerts Demo account, API interface

CAPSTONE凯石 provides traders with access to three popular trading platforms: MetaTrader 4, MetaTrader 5, and cTrader. Each platform supports multiple devices, including Windows, macOS, iOS, and Android, allowing traders to operate on their preferred devices. MT4 is known for its user-friendly interface and extensive customization options, making it suitable for both beginners and experienced traders. MT5, with its advanced features, caters to those requiring a broader range of financial instruments and enhanced charting tools. Meanwhile, cTrader emphasizes a seamless trading experience with real-time data and algorithmic trading capabilities.

Security measures such as two-factor authentication, encryption, and biometric logins help ensure safe access to accounts. Additionally, the platforms offer various tools for market analysis and trading alerts, facilitating informed decision-making. CAPSTONE supports mobile trading, enabling users to trade conveniently while on the go. Overall, the combination of secure logins, fast order execution, real-time alerts, and efficient search tools enhances the trading experience across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $500, Max $10,000/day USD, AUD
Credit/Debit Card Instant No platform fee Min $500, Max $5,000/transaction USD, AUD
E-wallets (e.g., Skrill, Neteller) Instant 1.5% charge Min $100, Max $20,000/day USD, AUD

Minimum Deposit

The minimum deposit requirement for CAPSTONE凯石 is $500. This amount remains consistent across all payment methods and account types.

How to Withdraw

  1. Log in to your CAPSTONE凯石 account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method for withdrawal.
  4. Enter the withdrawal amount within the specified limits.
  5. Submit your withdrawal request.
  6. Await confirmation and processing of your request, which may take the specified time based on the chosen payment method.

Customer Support

CAPSTONE凯石 Customer Support Overview

Support Channels

CAPSTONE凯石 offers customer support through two main channels: email and telephone. Users can contact the support team via email at info@fxcg.com, which allows for detailed communication of inquiries or concerns. Additionally, telephone support is available in Chinese (Simplified) at +61 731 235 133, providing a direct communication option for users seeking immediate assistance.

Service Availability

Customer support services are available during standard business hours. While specific hours are not detailed, it’s advisable for clients to check the availability based on their time zone. Currently, there is no information on multilingual support beyond Chinese.

Frequently Asked Questions

No, CAPSTONE凯石 operates as an unregulated trading platform, meaning it does not fall under the oversight of any financial regulatory authority. This may entail additional risks for traders.

CAPSTONE凯石 provides a diverse range of trading instruments, including forex, CFDs, commodities, indices, stocks, and cryptocurrencies, allowing traders to access multiple asset categories.

The minimum deposit requirement for CAPSTONE凯石 is $500, applicable across all account types.

You can contact customer support at CAPSTONE凯石 via email at info@fxcg.com or by telephone at +61 731 235 133. Customer support is available during standard business hours.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.