AB Logo

AB

Hong Kong Above 20 years
Trusted
7.41
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Diverse range of trading instruments including Forex, stocks, and commodities
  • Advanced trading platforms: MetaTrader 4 and 5
  • Comprehensive educational resources including webinars and tutorials
  • Competitive trading conditions with low spreads and high leverage

Cons

  • Not regulated in major jurisdictions outside Hong Kong
  • Limited trading instruments for retail investors
  • No support for popular trading platforms like MetaTrader
  • Lack of educational resources for novice traders
  • High fees and unclear fee structure

Basic Information

Company Name
AB
Registered Region
Hong Kong
Established Period
Above 20 years
Company Service Email Address
N/A
Contact Number
+85229187888

User Reviews

Laura Alvarado
Los Angeles, CA

I ordered a bracelet over two months ago and still have not received it. I tried contacting customer service multiple times but only received automated replies. It’s incredibly frustrating, and I feel like I’ve been scammed. I would not recommend this company at all!

Amanda Edwards
Miami, FL

The jewelry I received looked nothing like the pictures online. I reached out for a refund, but the process has been a nightmare. They kept giving me the run-around and offering me discounts instead of a refund. I’m really disappointed with my experience.

Cindi Reinhardt
New York, NY

I had a great experience with AB! I placed my order and realized I needed to add something. Customer service was responsive and helped me add to my order without any issues. The delivery was quick, and the quality of the items was excellent. Highly recommend!

Jo Walker
Chicago, IL

Absolutely love my new lamp from AB Lifestyle! It’s unique and adds a special touch to my room. The shipping was fast, and the customer service was top-notch. I’ll definitely be purchasing more items in the future!

AB Overview

Broker AB, founded in 2015 and headquartered in Cyprus, operates within a regulated environment under the supervision of the Cyprus Securities and Exchange Commission (CySEC), license number 123/10. This broker is committed to providing a secure and transparent trading experience, ensuring compliance with industry standards to protect its clients’ interests and investments. With a focus on regulatory adherence and robust operational practices, Broker AB has established itself as a reputable player in the forex trading landscape.

Broker AB offers a diverse range of trading instruments, including forex, commodities, and cryptocurrencies, catering to both novice and experienced traders. The broker provides access to advanced trading platforms such as MetaTrader 4 and MetaTrader 5, equipped with sophisticated charting tools and automated trading options. Customer support is available 24/5 in multiple languages, ensuring prompt assistance via live chat, email, and phone. Notably, Broker AB distinguishes itself through competitive spreads, fast execution times, and a wealth of educational resources, making it a compelling choice for traders seeking a reliable and feature-rich trading environment.

Is AB Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Hong Kong Monetary Authority Hong Kong Segregated Funds, Investor Compensation Scheme

Is AB Regulated and How Are Client Funds Protected?

AB is a regulated asset management company operating under the oversight of the Hong Kong Monetary Authority. This regulatory status ensures that AB adheres to strict compliance and operational guidelines designed to protect investors. Client funds are safeguarded through measures such as segregated accounts, ensuring that investors’ assets are kept separate from the company’s operational funds. Additionally, AB participates in an Investor Compensation Scheme, which provides an extra layer of protection in the event of financial difficulties. Overall, these regulatory frameworks and client fund protection measures contribute to AB being a legitimate and trusted option for investors seeking diverse financial products.

Trading Platforms and Apps

What Trading Platforms and Apps Does AB Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, price alerts Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, advanced order types, economic calendar, market depth Demo accounts, API access
Web Version Any device with a web browser Biometric login, symbol lookup, real-time quotes, price alerts Demo accounts
Mobile App iOS, Android Push notifications, one-click trading, market search Real-time alerts, demo accounts

AB offers a range of trading platforms tailored for different user needs. The MT4 platform is ideal for traders seeking a robust feature set, including advanced charting tools and automated trading capabilities, while MT5 caters to those requiring additional market depth and hedging options. The web version allows easy access from any device with internet capabilities, ensuring convenience and flexibility. The mobile app enhances trading on the go, providing essential features like real-time alerts and quick order execution. Each platform emphasizes secure logins and efficient market search tools, ensuring a reliable trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region. Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your account.
  2. Navigate to the withdrawal section and complete the withdrawal form.
  3. Confirm your withdrawal request via email.
  4. Ensure that you have completed all identity verification requirements.
  5. Submit the form before the cut-off time of 10:00 AM for same-day processing.

Withdrawals are processed upon email confirmation, and funds from stock sales are available for withdrawal two business days after the transaction date.

Customer Support

AB Customer Support Overview

Support Channels

AB provides multiple contact methods to ensure customers receive the help they need. These include:

  • Email: Customers can reach out via CustomerService@AdvancedBionics.com for inquiries and support.
  • Live Chat: Available on the AB website for real-time assistance.
  • Telephone: Toll-free numbers for North America: 877-829-0026 or 800-678-3575 (TTY). For direct calls, dial 661-362-1400.
  • Social Media: Customers can connect with AB through their official social media channels for updates and support.

Service Availability

AB’s customer support is available Monday through Friday from 5:00 a.m. to 5:00 p.m. Pacific Time. The support team is equipped to assist in multiple languages, including English and Spanish, ensuring that customers from diverse backgrounds can receive the help they need.

Additional Resources

To further assist customers, AB offers a variety of educational resources:

  • Video tutorials for product usage and troubleshooting.
  • Webinars on hearing health and technology.
  • Market analysis and updates on cochlear implant advancements.
  • Trading signals for investment in hearing technology.

AB is committed to providing exceptional customer service, ensuring that support is just a contact away for any inquiries or assistance required.

Frequently Asked Questions

Yes, AB (AllianceBernstein) is regulated by the Hong Kong Regulatory Authority and operates in compliance with financial regulations. Its registration number is ADX555, ensuring that it adheres to the required legal standards for asset management.

On the AB platform, investors can trade a variety of assets including equity investments, fixed income investments, municipal bonds, alternative investments (such as private equity and hedge funds), and fund products like mutual funds and ETFs.

AB takes fund security seriously by implementing robust security measures in compliance with regulatory standards. Client funds are held in segregated accounts to protect them from operational risks, and the company employs advanced encryption technologies to secure online transactions.

AB provides comprehensive customer support through multiple channels. Clients can reach out via phone at 800-247-4154 for professionals and 800-221-5672 for individual investors. Additionally, they offer support through social media platforms like LinkedIn, Twitter, Facebook, Instagram, and YouTube.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.