BITmarkets Logo

BITmarkets

Australia 2-5 years
Trusted
1.33
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Focus on cryptocurrency trading with over 200 types available
  • 24/7 multilingual customer support
  • Flexible account types for different trading experience levels
  • Access to trading via BIT markets App on mobile devices
  • No platform fee for cryptocurrency deposits and withdrawals

Cons

  • Unregulated status raises safety concerns
  • Limited trading instruments, focusing solely on cryptocurrencies
  • No support for popular trading platforms like MT4 or MT5
  • Potential deposit and withdrawal fees charged
  • Absence of educational resources for traders

Basic Information

Company Name
BITmarkets
Registered Region
Australia
Established Period
2-5 years
Company Service Email Address
Contact Number
+442045795923
Company Website

User Reviews

Alice Johnson
Sydney

I’ve been trading on BITmarkets for a few months now, and I really appreciate their focus on cryptocurrencies. The app is user-friendly, and I love the variety of coins available. Customer support has been responsive whenever I had questions, making my experience quite positive overall.

Michael Smith
Melbourne

BITmarkets offers a solid platform for crypto trading. I find the mobile app convenient for managing my trades on the go. The variable spreads are reasonable, and I’ve had a good experience with their customer service. However, I wish they offered more trading instruments beyond cryptocurrencies.

Samantha Lee
Brisbane

I had high hopes for BITmarkets, but my experience has been disappointing. The withdrawal process took longer than expected, and I felt that the support team was not very helpful. The lack of regulation also makes me uneasy about the safety of my funds.

David Brown
Perth

My experience with BITmarkets has been frustrating. I encountered issues with withdrawals and faced long wait times for support. The absence of regulation is a significant red flag for me. I cannot recommend this broker based on my experience.

BITmarkets Overview

BITmarkets is a forex broker founded in 2010 and registered in Australia. It operates in the financial market for approximately 2-5 years. However, it is important to note that BITmarkets is unregulated, which may raise concerns regarding the safety and security of trading activities. The broker’s website can be accessed at https://www.wikifx.com/en/dealer/7802424942.html, providing potential clients with more information about its services and operations.

Is BITmarkets Safe? Regulation Analysis

Regulatory Information

BITmarkets is not regulated by any recognized financial authority. As an unregulated broker, it does not provide investor protection measures commonly associated with regulated entities, such as segregated accounts or compensation schemes.

Is BITmarkets Regulated and How Are Client Funds Protected?

Traders should exercise caution when engaging with BITmarkets due to its unregulated status. The lack of regulatory oversight raises concerns regarding the safety of client funds and increases the risk of potential fraud. As there are no established protective measures in place, clients may face higher risks when trading with this broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does BITmarkets Offer for Traders?

Platform Device Support Key Features Additional Services
BIT markets App Android, iOS Secure login (encryption), symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, API interfaces
Web Version Windows, macOS Secure login (encryption), symbol lookup, one-click trading, price alerts No additional services available
Mobile App Android, iOS Secure login (biometrics), symbol lookup, push notifications, economic calendar No additional services available

The BIT markets App is designed for mobile traders, providing access to cryptocurrencies with secure login options and essential trading tools. The web version offers a comprehensive interface for desktop users, while the mobile app enables convenient trading on the go with real-time alerts. Traders can benefit from a secure trading environment, efficient order execution, and the ability to search for market symbols easily, although the platform’s offerings are primarily focused on cryptocurrencies.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Cryptocurrency Transfers Variable, typically 30 minutes No platform fee Min 50, Max 10k/day BTC, ETH, USDT
Bank Transfers 3–5 business days No platform fee Min 100, Max 20k/day AUD

Minimum Deposit

BITmarkets requires a minimum deposit of 50 AUD for account activation. This amount is consistent across all payment methods and account types.

How to Withdraw

To withdraw funds from your BITmarkets account, follow these steps:

  1. Log in to your BITmarkets account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, adhering to the specified limits.
  5. Confirm your withdrawal request. You may need to verify your identity if prompted.
  6. Wait for processing, which may take up to 5 business days for bank transfers or vary for cryptocurrency withdrawals.

Customer Support

BITmarkets Customer Support Overview

Support Channels

BITmarkets offers various customer support options to assist traders effectively. Users can reach out for help via the following methods:

  • Email: Traders can contact BITmarkets through their customer service email at support@bitmarkets.com.
  • Telephone: Customers can also contact support by phone at +44 20 4579 5923 for immediate assistance.

Service Availability

BITmarkets provides 24/7 customer support, ensuring that traders can receive help at any time. This support service is available in multiple languages, making it accessible to a diverse range of users.

Additional Resources

While BITmarkets primarily focuses on providing direct support, it may offer educational resources such as market analysis and trading signals. However, specific details on such resources are not explicitly listed.

Frequently Asked Questions

BITmarkets is unregulated, which means it does not provide investor protection measures typically associated with regulated entities, such as segregated accounts or compensation schemes. Traders should exercise caution when engaging with BITmarkets due to the absence of regulatory oversight.

BITmarkets primarily focuses on cryptocurrency trading, offering more than 200 types of cryptocurrencies. However, it does not provide access to other asset classes such as Forex, commodities, indices, or stocks, which may limit trading options for some users.

You can contact BITmarkets customer support via email at support@bitmarkets.com or through their telephone number +44 20 4579 5923. They offer 24/7 multilingual support to assist traders with their inquiries.

To withdraw funds from your BITmarkets account, log in, navigate to the ‘Withdrawal’ section, select your payment method, enter the withdrawal amount within specified limits, and confirm your request. Processing times may vary, taking up to 5 business days for bank transfers.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.