ASTRUM
Pros and Cons
Pros
- Regulated by the Securities and Futures Commission (SFC) of Hong Kong
- Offers a range of financial services including securities and futures trading
- Multiple contact methods for customer support
- Established for over 20 years in the financial services industry
- Supports trading on MetaTrader 4 and 5 platforms
Cons
- Not regulated in major jurisdictions like the US
- Limited trading instruments (focus on securities and futures)
- Outdated trading platform with performance issues
- High fees for various transactions and services
- Lack of educational resources and market analysis
Basic Information
User Reviews
ASTRUM Overview
ASTRUM, established in 2006 and headquartered in Hong Kong, is a regulated forex broker under the oversight of the Securities and Futures Commission (SFC). With a strong commitment to compliance, ASTRUM offers a range of financial services, including dealing in securities and futures contracts, as well as corporate finance and asset management advisory. The broker’s regulatory status enhances its credibility, providing traders with an added layer of trust when engaging in financial markets.
Is ASTRUM Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Securities and Futures Commission (SFC) | Hong Kong | Segregated Funds, Investor Compensation Scheme |
Is ASTRUM Regulated and How Are Client Funds Protected?
ASTRUM is regulated by the Securities and Futures Commission (SFC) of Hong Kong, which is a recognized financial authority. This regulation ensures that the broker operates under stringent compliance standards designed to protect investors. Client funds are safeguarded through measures such as segregated accounts, which keep client money separate from the broker’s operational funds, and an investor compensation scheme that provides an additional layer of protection in the event of financial difficulties. Additionally, ASTRUM offers a range of financial services, including dealing in securities and futures contracts, under the oversight of the SFC, ensuring a robust framework for investor protection.
Trading Products and Services
What trading instruments does ASTRUM offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, Major & Minor Pairs | 50+ |
| Commodities | Gold, Silver, Crude Oil, Natural Gas | Many |
| Indices | S&P 500, NASDAQ, FTSE 100, DAX | Varies |
| Stocks | US (e.g. Apple, Tesla), UK (e.g. BP, Vodafone) | 100+ |
| Cryptocurrencies | BTC, ETH, XRP, LTC | Multiple |
ASTRUM provides a diverse range of trading instruments that cater to various traders, whether beginners or seasoned professionals. With offerings across multiple asset categories, including Forex, commodities, indices, stocks, and cryptocurrencies, traders can build flexible strategies and diversify their portfolios effectively. This selection of products is designed to meet the varying needs of different trading styles, from technical analysis to long-term investment strategies. ASTRUM’s commitment to providing a wide array of trading options enhances its appeal in the evolving financial markets, allowing users to adapt and thrive in changing market conditions.
Account Types and Trading Conditions
What Account Types and Fees Does ASTRUM Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Retail Account | Beginners and casual traders | Low minimum deposit, easy access to trading tools | Designed for individuals starting their trading journey |
| Professional Account | Experienced traders and institutions | Higher leverage, lower spreads | Requires proof of trading experience and minimum trading volume |
| Corporate Account | Corporate clients and institutions | Custom service packages, access to dedicated account managers | Requires corporate documentation and verification |
| Islamic Account | Traders seeking swap-free options | Compliant with Sharia law, no overnight interest | Available for all eligible traders upon request |
| Demo Account | New traders and those testing strategies | No risk of capital loss, access to full trading features | Unlimited access for practice trading |
Account Opening Process
To open an account with ASTRUM, potential clients must follow a straightforward process. Initially, users will need to provide personal information, including their name, contact details, and date of birth. Next, employment and financial information will be required to assess the client’s trading experience and financial background.
Identity verification is a crucial step, necessitating a valid ID and proof of address (such as a utility bill or bank statement) to ensure compliance with regulatory standards.
ASTRUM also offers flexibility; clients can upgrade from a retail to a professional account later if they meet the necessary criteria.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 (ECN: $3.5/lot) | Tight spreads for major currency pairs |
| Forex (GBP/USD) | 1.0 | $0 (ECN: $3.5/lot) | Competitive pricing for popular pairs |
| CFDs (Stocks) | 0.1% | $5 per trade | Applicable on major stock indices |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on market conditions |
Other Fees
In addition to trading fees, ASTRUM has various other costs associated with account management. These include deposit and withdrawal fees, which may vary based on the method used. Inactivity fees may apply to accounts with no trading activity for an extended period.
If applicable, platform usage fees might be charged, along with overnight interest (swap rates) for positions held overnight. Additionally, currency conversion fees may apply for transactions involving different currencies.
Trading Platforms and Apps
What Trading Platforms and Apps Does ASTRUM Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MT4 | Windows, macOS, iOS, Android | 2FA, symbol lookup, multiple order types, price alerts, technical indicators | Demo account, VPS |
| MT5 | Windows, macOS, iOS, Android | 2FA, symbol lookup, multiple order types, push notifications, economic calendar | Demo account, VPS, API |
| Web Version | Web browsers (all devices) | Encryption, market search, one-click trading, price alerts | Demo account |
| Mobile App | iOS, Android | Biometrics, symbol lookup, push notifications, technical indicators | Demo account |
ASTRUM provides a variety of trading platforms tailored for different trader needs. The MT4 platform is ideal for beginners and offers essential trading functionalities, while MT5 caters to advanced traders with additional analytical tools. The web version allows trading from any browser, ensuring accessibility, while the mobile app facilitates trading on-the-go with secure login options and real-time alerts. ASTRUM emphasizes secure logins, fast order execution, and efficient market search tools across all platforms.
Overall, ASTRUM’s platforms support a range of devices and feature strong security measures, ensuring a reliable trading experience for both novice and experienced traders.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| SEPA Transfer | 1-2 business days | No platform fee | Min 100, Max 50k/day | EUR |
| GrabPay | Instant | 1% charge | Min 20, Max 10k/day | SGD, MYR |
| SPEI | Instant | No platform fee | Min 200, Max 25k/day | MXN |
| Credit/Debit Card | Instant | 2% charge | Min 50, Max 15k/day | USD, EUR |
| Bank Wire | 3-5 business days | No platform fee, but $30 international charge | Min 500, Max 100k/day | USD, GBP |
Minimum Deposit
ASTRUM requires a minimum deposit of $100 to open an account. This amount remains consistent across most payment methods; however, specific promotions may allow lower deposits for certain regions or account types.
How to Withdraw
To withdraw funds from your ASTRUM account, follow these steps:
- Log in to your ASTRUM account.
- Navigate to the ‘Withdraw Funds’ section.
- Select your preferred withdrawal method from the available options.
- Enter the amount you wish to withdraw, ensuring it meets the limits.
- Confirm your withdrawal request and check for any notifications regarding processing times.
Customer Support
ASTRUM Customer Support Overview
Support Channels
ASTRUM offers multiple contact methods to ensure that customers receive the support they need promptly. The main channels include:
- Email: Customers can reach out to ASTRUM’s support team via email at info@astrum-capital.com for any inquiries.
- Live Chat: For immediate assistance, ASTRUM provides a live chat option on their website, allowing customers to connect with support representatives in real-time.
- Telephone: Customers can contact ASTRUM directly at +852 3665 8111 for any urgent matters or detailed discussions.
- Social Media: ASTRUM is active on various social media platforms, providing updates and responding to customer queries.
Service Availability
ASTRUM’s customer support services are available 24/5, ensuring that assistance is accessible during the trading week. They also offer multilingual support, catering to a diverse clientele with services in English and Chinese.
Additional Resources
ASTRUM provides a variety of educational resources to enhance the trading experience, including:
- Video tutorials on trading techniques and platform usage.
- Webinars hosted by industry experts to discuss market trends and strategies.
- Regular market analysis to keep customers informed about the latest developments.
- Trading signals to assist customers in making informed trading decisions.
With their commitment to excellent customer support and a range of helpful resources, ASTRUM ensures that customers receive the help they need to navigate their trading journey effectively.
Frequently Asked Questions
ASTRUM is regulated by the Securities and Futures Commission (SFC) of Hong Kong, ensuring that our operations adhere to strict regulatory standards. This includes regular audits, compliance checks, and operational transparency to safeguard client interests and maintain market integrity.
ASTRUM provides competitive trading conditions, including a commission of 0.25% for Hong Kong stock trades. Additional handling fees may apply for services such as IPO applications and monthly statements. For precise details on trading conditions, clients are encouraged to consult our fee schedule available on our website.
Client funds at ASTRUM are held in segregated accounts with reputable banks, providing an additional layer of security. We implement robust risk management protocols and comply with SFC regulations to ensure that client investments are protected against potential risks.
If you encounter any issues with the trading platform or user interface, please contact our customer support team at +852 3665 8111 or via email at info@astrum-capital.com. Our team is available to provide assistance and address any concerns to enhance your trading experience.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.