ACX Logo

ACX

Saint Lucia 5-10 years
Trusted
1.52
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of trading instruments including Forex, indices, stocks, and commodities
  • Competitive spreads starting from 0.0 pips
  • Multiple account types catering to different trading styles
  • Available trading platforms: MetaTrader 5 and WebTrader
  • Educational resources including webinars and trading guides

Cons

  • Unregulated broker with no oversight
  • Potential risk of inadequate fund protection
  • Limited customer support options
  • Relatively new in the market (5-10 years)
  • Limited educational resources compared to competitors

Basic Information

Company Name
ACX
Registered Region
Saint Lucia
Established Period
5-10 years
Company Service Email Address
Contact Number
+17844801337
Company Website

User Reviews

James Smith
New York, USA

I’ve been using ACX for several months now, and I’m quite satisfied with their platform. The MetaTrader 5 interface is user-friendly and offers all the tools I need for my trading strategies. I appreciate the diverse range of instruments available, which allows me to diversify my portfolio effectively. Withdrawal processes have been smooth for me so far, which is a big plus!

Anna Chen
Sydney, Australia

ACX has a good selection of account types that cater to different trading experiences. I started with the Classic Account and was able to easily upgrade to the Pro Account when I felt more confident. Their educational resources, like webinars and trading guides, have helped me improve my skills significantly. The only downside is the limited customer support options, but overall, I’m happy with my experience.

Michael Johnson
London, UK

I faced issues with withdrawals at ACX. After making a request, it took much longer than expected to get my funds back. The customer support was not very responsive, which added to my frustration. While the trading platform is decent, the withdrawal problems have made me reconsider my choice of broker.

Fatima Al-Farsi
Dubai, UAE

My experience with ACX has been nothing short of a nightmare. I deposited money, but when I tried to withdraw, I was told I needed to trade more before I could access my funds. The lack of regulation is concerning, and I feel like I’ve been scammed. I would advise others to be cautious and look for a more reputable broker.

ACX Overview

ACX is a forex broker established within the last 5-10 years, operating out of Saint Lucia. The broker is registered under the name ACX LTD. and primarily focuses on offering trading services in various financial instruments. However, it is important to note that ACX is unregulated, which may raise concerns regarding its reliability and the safety of traders’ funds. The absence of oversight by reputable financial authorities can be a critical factor for potential clients considering their trading options.

Is ACX Safe? Regulation Analysis

Regulatory Information

ACX is an unregulated forex broker, operating out of Saint Lucia as ACX LTD. The lack of regulation raises significant concerns regarding its reliability and the safety of traders’ funds. Without oversight by recognized financial authorities, traders may face increased risks, including inadequate investor protection and a higher potential for fraud.

Is ACX Regulated and How Are Client Funds Protected?

The broker is not regulated by any recognized financial authority. This absence of regulation can lead to challenges in fund safety and investor protection, as clients may not have access to the same safeguards available with regulated brokers. Traders considering ACX should be cautious and aware of the risks associated with trading through an unregulated entity.

Trading Platforms and Apps

What Trading Platforms and Apps Does ACX Offer for Traders?

PlatformDevice SupportKey FeaturesAdditional Services
MetaTrader 5 (MT5)Windows, macOS, iOS, Android2FA, multiple order types, price alerts, technical indicatorsDemo account, API interface
WebTraderAll devices with internet accessEncryption, symbol lookup, one-click tradingDemo account
Mobile AppiOS, AndroidBiometrics, push notifications, market alertsDemo account

ACX offers a variety of trading platforms to cater to different trader needs. The MetaTrader 5 platform is ideal for advanced traders, providing extensive tools and features for comprehensive market analysis and algorithmic trading. The WebTrader platform ensures accessibility from any internet-connected device, making it suitable for those who prefer a browser-based experience. The mobile app allows convenient trading on the go, complete with secure login options and real-time market alerts. Overall, ACX’s platforms focus on delivering secure access, fast order execution, and user-friendly interfaces to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment MethodProcessing TimeFeesLimitsBase Currency Options
Bank Transfer3–5 daysNo platform feeMin $100, Max $10,000/dayUSD, EUR
Credit/Debit CardInstantNo platform fee, 2% card feeMin $50, Max $5,000/dayUSD, EUR
CryptocurrencyInstantNo platform feeMin $50, Max $10,000/dayBTC, ETH
E-wallet (e.g. Skrill, Neteller)InstantNo platform fee, 1.5% e-wallet chargeMin $50, Max $5,000/dayUSD, EUR

Minimum Deposit

ACX requires a minimum deposit of $50 to open an account. This amount remains consistent across various payment methods and account types, allowing traders to start with a manageable initial investment.

How to Withdraw

To withdraw funds from your ACX account, follow these steps:

  1. Log in to your ACX account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it complies with the withdrawal limits.
  5. Submit your withdrawal request.
  6. Check your email for confirmation and monitor the processing time based on your selected payment method.

Customer Support

ACX Customer Support Overview

Support Channels

ACX provides customer support through multiple channels to ensure users can easily access help when needed. These include:

  • Email: Users can contact support via email at support@acxfx.com, allowing for detailed inquiries.
  • Live Chat: Available 24 hours a day from Monday to Friday, this feature offers real-time assistance for quick resolutions.
  • Telephone: For direct communication, users can reach out to ACX at +1784 480 13 37, which is beneficial for complex issues requiring personal assistance.
  • Social Media: ACX maintains a presence on Facebook, where users can connect for support or updates at facebook.com/ACX.

Service Availability

Customer support is available 24/5, providing assistance during weekdays. While the primary language for support is English, users may inquire about multilingual support options directly through the contact channels.

Additional Resources

ACX offers various educational resources that enhance trader knowledge and skills. These include:

  • Webinars: Live sessions covering trading strategies and market analysis.
  • Trading Guides: Comprehensive materials on trading basics and advanced techniques.
  • Video Tutorials: Engaging videos that demonstrate platform features and trading tools.

Frequently Asked Questions

ACX is an unregulated forex broker operating out of Saint Lucia. This lack of regulation raises significant concerns regarding its reliability and the safety of traders’ funds, as there is no oversight by recognized financial authorities.

ACX offers a diverse range of trading instruments, including Forex pairs (like EUR/USD and GBP/JPY), commodities (such as gold and silver), indices (like S&P 500 and FTSE 100), stocks (from US and UK markets), and cryptocurrencies (including BTC and ETH).

Given that ACX is unregulated, potential clients should be cautious about fund security. It is advisable to consider the risks associated with trading through an unregulated entity, as there may be inadequate investor protection and increased potential for fraud.

ACX provides customer support through various channels, including email at support@acxfx.com, a 24/5 live chat feature, telephone support at +1784 480 13 37, and a presence on social media platforms like Facebook. However, users should note that the customer support options may be limited.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.