ActivTrades Logo

ActivTrades

Mauritius 15-20 years
Trusted
7.28
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA in the United Kingdom
  • Diverse trading instruments including Forex, stocks, and cryptocurrencies
  • Multiple trading platforms: MT4, MT5, and web-based
  • Variety of account types to suit different trader needs
  • Customer support available 24/5 with multilingual assistance

Cons

  • Limited regulated jurisdictions (only FCA and SCB)
  • Withdrawal fees on credit/debit card withdrawals
  • Negative user feedback regarding withdrawal difficulties
  • High spreads on certain trading instruments
  • No advanced educational resources for experienced traders

Basic Information

Company Name
ActivTrades
Registered Region
Mauritius
Established Period
15-20 years
Company Service Email Address
Contact Number
+442076500567

User Reviews

Nolan Callahan
United Kingdom

Activtrades offers not just conventional assets, but even digital tokens like ETH, BTC and many others. I highlighted this because it’s quite uncommon for brokers that are headquartered in the United Kingdom to offer Cryptocurrencies. The fact that ActivTrades is able to suggest crypto tells a lot about their influence in the trading industry and they have power before the regulator. Btw, even spreads on ETH were tight enough to not lose a lot on trading costs.

Chris Haung
Taiwan

As a long-established brokerage firm, ActivTrades delivers solid basic functionalities with reassuring speed and stability. However, there is room for improvement in user experience aspects such as deposit/withdrawal notifications and interface fund records. Overall, it leans toward the conservative side, making it suitable for investors who prioritize compliance and educational resources.

mamun3141
Bangladesh

Cheater broker, scam broker, fraud broker, thief broker. I had 1543 dollars in my account, I waited 2 weeks with a withdrawal of 500 dollars, but the withdrawal was not granted and my trading account was closed. After 2/3 days they took all the dollars from my account. I spoke to customer service about this and he told me that he gave me all the dollars but gave me nothing and he told me a complete lie. I sent an email to the official email of Active Trade regarding this matter but they did not reply me at all.

USAMA615
Pakistan

I have never seen such a company. I deposited and made some trades in which I made a profit, but when I made a withdrawal to get the profit, they removed my profit and they also removed my deposit amount.

ActivTrades Overview

ActivTrades is a well-established brokerage firm founded approximately 15-20 years ago, with its headquarters located in Mauritius. As a regulated entity, it operates under the oversight of the relevant financial authorities, ensuring that it adheres to industry standards and practices. This regulatory status contributes to its credibility in the forex trading space, offering a level of security and trust for traders seeking to engage in various trading activities.

Is ActivTrades Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
FCA United Kingdom Segregated Funds
SCB Bahamas Segregated Funds

Is ActivTrades Regulated and How Are Client Funds Protected?

ActivTrades is a regulated brokerage firm, operating under the oversight of recognized financial authorities, including the FCA in the United Kingdom and the SCB in the Bahamas. This regulatory status ensures that the broker adheres to strict industry standards, providing a level of credibility and trust for traders.

Client funds are protected through measures such as segregated accounts, which help safeguard traders’ deposits from the broker’s operational funds. This regulatory framework enhances the safety of trading with ActivTrades, making it a legit choice for those looking to engage in forex and other trading activities. The firm’s commitment to compliance and investor protection underscores its position in the financial market as a safe trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does ActivTrades Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, push notifications, economic calendar Demo account, VPS
Web Version Browser-based (all devices) Encryption, market search, one-click trading, price alerts Demo account
Mobile App iOS, Android Biometrics, symbol lookup, multiple order types, push notifications Demo account

ActivTrades provides several trading platforms to accommodate various trader needs. The MT4 platform is ideal for beginners, offering essential features and a user-friendly interface. MT5 caters to advanced traders with additional tools and functionalities, enhancing trading strategies. The web version allows access from any device, ensuring flexibility, while the mobile app supports trading on the go with secure login options and real-time alerts. Each platform is designed with security measures, such as encryption and 2FA, to protect user data and facilitate efficient trading.

Overall, ActivTrades’ platforms support a wide range of devices, guaranteeing secure logins and fast order execution, combined with effective market search tools. This variety allows traders to choose the platform that best fits their trading style and preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 50,000 USD, EUR, GBP
Credit/Debit Card Instant No platform fee, but 1.5% charge on withdrawals Min 50, Max 20,000 USD, EUR, GBP
e-Wallet (e.g., Skrill, Neteller) Instant No platform fee Min 50, Max 10,000 USD, EUR, GBP
Cryptocurrency Instant No platform fee Min 100, Max 5,000 BTC, ETH

Minimum Deposit

The minimum deposit requirement for ActivTrades is generally set at $100. This requirement may vary depending on the chosen payment method or account type, ensuring accessibility for a broad range of traders.

How to Withdraw

  1. Log into your ActivTrades account.
  2. Navigate to the ‘Withdrawal’ section in the client portal.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits set by the broker.
  5. Confirm your withdrawal request, ensuring all details are correct.
  6. Monitor the status of your withdrawal in the account dashboard.

Customer Support

ActivTrades Customer Support Overview

Support Channels

ActivTrades offers multiple contact methods to assist customers effectively. Traders can reach out via:

  • Email: Customers can send inquiries to specific email addresses, such as englishdesk@activtrades.bs for general support.
  • Live Chat: A convenient option available on their website for immediate assistance.
  • Telephone: Traders can contact customer service at +44 207 6500 567 for direct support.
  • Social Media: ActivTrades maintains a presence on platforms like Facebook, providing additional avenues for engagement and inquiries.

Service Availability

ActivTrades’ customer service operates 24/5, ensuring that support is available during the trading week. The broker offers multilingual support, accommodating various languages to assist a diverse clientele.

Frequently Asked Questions

Yes, ActivTrades is a regulated brokerage firm operating under the oversight of the FCA in the United Kingdom and the SCB in the Bahamas. Client funds are protected through measures such as segregated accounts, which ensure that traders’ deposits are kept separate from the broker’s operational funds, contributing to a secure trading environment.

ActivTrades offers a diverse range of trading instruments across multiple asset categories, including Forex (major pairs), commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), stocks (from the US and UK), and cryptocurrencies (such as BTC and ETH), allowing traders to tailor their portfolios according to their investment strategies.

ActivTrades provides several account types to cater to different trader needs, including Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts for corporate clients, Islamic Accounts for those requiring swap-free trading, and Demo Accounts for new traders to practice with virtual funds.

ActivTrades offers multiple ways to contact customer support, including email at englishdesk@activtrades.bs, live chat on their website for immediate assistance, and telephone support at +44 207 6500 567. Their customer service operates 24/5 and provides multilingual support to assist a diverse clientele.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.