ACLEDA Bank Logo

ACLEDA Bank

Cambodia 5-10 years
Trusted
1.53
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of banking services including credits and trade finance
  • Accessible trading platforms: ACLEDA Super App and ACLEDA Internet Banking
  • Multiple customer support channels available
  • Support for various asset categories: Forex, commodities, indices, stocks, and cryptocurrencies
  • Flexible account types for different trader needs: Retail, Professional, Corporate, and Demo accounts

Cons

  • No regulation by recognized financial authorities
  • Potential for higher risk of fraud and disputes
  • Limited educational resources for traders
  • Variable spreads may affect trading costs
  • Withdrawal fees may apply based on payment method

Basic Information

Company Name
ACLEDA Bank
Registered Region
Cambodia
Established Period
5-10 years
Company Service Email Address
Contact Number
015 999 233

User Reviews

Sokha Lim
Phnom Penh

I had a frustrating experience with ACLEDA Bank. Withdrawals took longer than expected, and their customer support was not very helpful in resolving my issues. I understand there’s no regulation, which makes me uneasy about my funds.

Chenda Srey
Siem Reap

I appreciate the ACLEDA Super App for its user-friendly design and accessibility. I found it easy to navigate and execute trades quickly. While there are some concerns about the lack of regulation, the services have been satisfactory overall.

Vannak Chhan
Battambang

My experience with ACLEDA Bank has been very disappointing. I faced significant delays in withdrawing my funds, and the customer service team was not responsive. I cannot recommend this bank due to the high risk involved.

Rathana Kim
Kampot

ACLEDA Bank has been great for my trading needs. The platforms are efficient, and I love the real-time alerts. Plus, their customer support has been helpful whenever I’ve had questions. I feel confident using their services despite the regulatory concerns.

ACLEDA Bank Overview

ACLEDA Bank, established in 2005, is a prominent financial institution based in Cambodia. Operating without a formal forex regulation, the bank offers a variety of banking services designed to meet the diverse needs of its customers. With a registered region in Cambodia, ACLEDA Bank has been operational for 5-10 years, positioning itself as a key player in the local banking sector. Its commitment to transparency and customer service is evident in its various offerings, although potential clients should be aware of its regulatory status when considering engagement.

The bank provides a comprehensive suite of services, including credits, deposits, cash management, trade finance, and more. ACLEDA Bank’s trading platforms, namely the ACLEDA Super App and ACLEDA Internet Banking, are tailored to support users across multiple devices, ensuring accessibility for traders. Customer support is readily available through various channels, including phone and email, enhancing the overall user experience. While the absence of regulation may raise concerns, the bank’s extensive range of banking services and its dedication to customer support are notable features that help distinguish it in the marketplace.

Is ACLEDA Bank Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No regulation Cambodia N/A

Is ACLEDA Bank Regulated and How Are Client Funds Protected?

ACLEDA Bank is not regulated by any recognized financial authority. This lack of regulation poses significant risks for clients, as it means there are no formal investor protection mechanisms in place. Without oversight, clients may face a higher potential for fraud and lack of recourse in case of disputes. Investors considering engagement with ACLEDA Bank should exercise caution and be aware of these risks associated with trading with an unregulated broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does ACLEDA Bank Offer for Traders?

Platform Device Support Key Features Additional Services
ACLEDA Super App iOS, Android Secure login, market search, real-time alerts, multiple order types Demo account available
ACLEDA Internet Banking PC, Mac Encryption, symbol lookup, price alerts, technical indicators Access to account management tools

ACLEDA Bank offers two primary trading platforms: the ACLEDA Super App and ACLEDA Internet Banking. The ACLEDA Super App is designed for mobile users, providing secure login and real-time alerts, making it convenient for traders to operate anytime. On the other hand, ACLEDA Internet Banking caters to desktop users, featuring robust security measures and comprehensive tools for market search and account management. Both platforms emphasize user accessibility and protection, facilitating a broad range of trading activities in a secure environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $50, Max $20,000/day USD, KHR
Mobile Wallet (e.g., Wing) Instant No platform fee Min $10, Max $5,000/day USD
Visa/MasterCard 1–3 days 2.5% processing fee Min $20, Max $10,000/day USD
Cryptocurrency (BTC, ETH) Instant No platform fee Min $50, Max $10,000/day USD

Minimum Deposit

The minimum deposit requirement at ACLEDA Bank is generally set at $50, though it can vary depending on the chosen payment method and account type. For instance, the minimum deposit for mobile wallets is $10, while other methods may require a higher initial investment.

How to Withdraw

To withdraw funds from your ACLEDA Bank account, follow these steps: 1. Log in to your ACLEDA Internet Banking account. 2. Navigate to the ‘Withdrawals’ section. 3. Select your preferred withdrawal method. 4. Enter the withdrawal amount and confirm your request. 5. Complete any required identity verification. 6. Wait for the processing time to receive your funds.

Customer Support

ACLEDA Bank Customer Support Overview

Support Channels

ACLEDA Bank offers multiple contact methods to ensure that customers can receive the help they need effectively. Clients can reach out via:

  • Email: Customers can contact support through inquiry@acledabank.com.kh for assistance with their queries.
  • Telephone: Support is available at 015 999 233, enabling customers to speak directly with a representative.
  • Social Media: ACLEDA Bank maintains a presence on various social media platforms, allowing customers to connect and receive updates.

Service Availability

Customer support is available during business hours, and while specific hours are not detailed, clients should expect reasonable service availability. ACLEDA Bank may offer multilingual support; however, specific languages supported are not mentioned.

Additional Resources

To enhance customer experience, ACLEDA Bank provides various resources, including trading guides and market analysis, which can help clients make informed decisions.

Frequently Asked Questions

ACLEDA Bank is not regulated by any recognized financial authority, which means there are no formal investor protection mechanisms in place. Clients should be aware of the risks associated with this lack of regulation and exercise caution when engaging with the bank.

ACLEDA Bank offers several account types including Retail Accounts for beginners and intermediate traders, Professional Accounts for experienced traders, Corporate Accounts for business clients, and Demo Accounts for new traders to practice without risk. Each account is tailored to meet the specific needs of different user groups.

Customers can reach ACLEDA Bank’s support through various channels, including email at inquiry@acledabank.com.kh, telephone at 015 999 233, or via social media platforms. Customer support is available during business hours to assist with inquiries.

ACLEDA Bank offers two primary trading platforms: the ACLEDA Super App for mobile users, which provides secure login and real-time alerts, and ACLEDA Internet Banking for desktop users, featuring robust security measures and account management tools. Both platforms are designed to enhance user accessibility and support a wide range of trading activities.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.