ACG Markets Logo

ACG Markets

United Kingdom 2-5 years
Trusted
4.77
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Financial Services Authority (FSA) of Seychelles
  • Diverse range of trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
  • Access to advanced trading platforms: MetaTrader 5 and web/mobile versions
  • Competitive trading conditions with no commission on certain accounts
  • 24/5 customer support via email, live chat, and phone

Cons

  • Offshore regulation may pose higher risks compared to stronger oversight
  • No demo accounts available for practice, deterring novice traders
  • Regional restrictions limit access for residents in certain countries
  • Lack of transparency regarding account types and trading conditions
  • Negative user feedback on customer support responsiveness

Basic Information

Company Name
ACG Markets
Registered Region
United Kingdom
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

John Smith
London, UK

I had a terrible experience with ACG Markets. Withdrawals took longer than expected, and customer support was unresponsive. I felt like my money was stuck in limbo. I wouldn’t recommend this broker.

Emily Johnson
Manchester, UK

ACG Markets has been great for me! The MetaTrader 5 platform is user-friendly, and I love the variety of trading instruments available. I’ve had no issues with deposits or withdrawals, and the trading conditions are competitive.

Michael Brown
Birmingham, UK

While I appreciate the range of forex pairs offered, my experience with ACG Markets has been frustrating. The customer support is slow to respond, and I faced issues during my withdrawal process. I’m considering switching brokers.

Sarah Davis
Glasgow, UK

I’ve been trading with ACG Markets for a few months now, and overall, I’m satisfied. The platform is stable, and I like the execution speed. However, I wish they offered a demo account for practice. Still, a solid choice for traders.

ACG Markets Overview

ACG Markets, founded in 2022, is a forex broker based in the United Kingdom. The broker operates under the full name ACG Markets Ltd and is known for its commitment to providing a secure trading environment. It is regulated in the United Kingdom, which adds a layer of credibility to its operations. ACG Markets specializes in offering forex trading services, catering to both novice and experienced traders looking to engage in global financial markets.

Is ACG Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Authority (FSA) Seychelles Client funds are kept in segregated accounts

Is ACG Markets Regulated and How Are Client Funds Protected?

ACG Markets, founded in 2022, is regulated by the Financial Services Authority (FSA) of Seychelles, which provides a framework designed to ensure compliance with financial standards and protect investor interests. The broker holds a retail forex license, with the license number sd 182. Client funds are safeguarded through segregation, meaning they are kept separate from the company’s operational funds. This practice enhances fund safety and reduces the risk associated with potential financial difficulties faced by the broker. Additionally, ACG Markets implements robust compliance measures, including know your customer (KYC) and anti-money laundering (AML) protocols, to further protect its clients and maintain a secure trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does ACG Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA login security, multiple order types, technical indicators, price alerts Demo account, API access
Web Version Any device with a web browser Encrypted login, market search, order execution, push notifications No demo account available
Mobile App iOS, Android Biometric login, one-click trading, real-time alerts No demo account available

ACG Markets provides a selection of trading platforms designed to accommodate various trading preferences. The MetaTrader 5 platform is well-suited for advanced traders, offering comprehensive tools for analysis and execution. The web version ensures that traders can access markets conveniently from any device without installation, while the mobile app enhances trading flexibility, enabling users to manage their accounts and receive alerts on the go. Each platform incorporates security measures like encryption and two-factor authentication, ensuring a secure trading experience. ACG Markets also supports API access for those interested in automated trading solutions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 10,000 GBP, USD, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 20,000 GBP, USD, EUR
E-wallet (e.g., PayPal, Skrill) Instant No platform fee, 1.5% charge on withdrawals Min 50, Max 10,000 GBP, USD, EUR

Minimum Deposit

ACG Markets requires a minimum deposit of 50 GBP, USD, or EUR, depending on the base currency of the account. This minimum deposit applies uniformly across all payment methods.

How to Withdraw

  1. Log in to your ACG Markets account.
  2. Navigate to the ‘Withdraw Funds’ section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Confirm your withdrawal request and review the details.
  6. Submit your request to process the withdrawal.

Customer Support

ACG Markets Customer Support Overview

Support Channels

ACG Markets provides various contact methods for customer support, ensuring that traders have access to help when needed. The main support channels include:

  • Email: Clients can reach out via info@acg-markets.com.
  • Live Chat: Instant support is available through the website for quick queries.
  • Telephone: Assistance can be obtained by calling +248 4374075.
  • Social Media: The broker is also active on platforms like Instagram and Discord, providing additional avenues for contact.

Service Availability

ACG Markets offers customer support that operates 24 hours a day, five days a week (24/5), covering major trading hours to assist clients across different time zones. Multilingual support is available, catering to a diverse clientele from regions including the United Kingdom and South Africa.

Frequently Asked Questions

ACG Markets is regulated by the Financial Services Authority (FSA) of Seychelles, holding a retail forex license (license number sd 182). Client funds are protected through segregation, meaning they are kept in separate accounts from the company’s operational funds, enhancing safety in the event of financial difficulties. Additionally, ACG Markets implements robust compliance measures, including KYC and AML protocols, to safeguard client interests.

ACG Markets offers a diverse array of trading instruments, including forex pairs like EUR/USD and GBP/JPY, commodities such as gold and oil, major indices like the S&P 500 and NASDAQ, stocks from the US and UK markets, as well as cryptocurrencies including Bitcoin and Ethereum. This variety caters to different trading strategies and preferences.

ACG Markets provides three main account types: the Standard Account for beginners, which requires lower capital and offers competitive spreads; the ECN Account designed for experienced traders, featuring tighter spreads and faster execution; and the Demo Account, which allows novice traders to practice without risk. Each account type has specific characteristics suited to different trading needs.

ACG Markets offers several customer support channels, including email at info@acg-markets.com, live chat on their website for instant assistance, and phone support at +248 4374075. The support team operates 24 hours a day, five days a week, providing multilingual assistance to cater to a global clientele.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.