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AccuIndex

Mauritius 5-10 years
Trusted
5.72
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Financial Services Commission (FSC) and Cyprus Securities and Exchange Commission (CySEC)
  • Diverse range of trading instruments: forex, commodities, indices, stocks, and cryptocurrencies
  • Advanced trading platforms: MetaTrader 4 and 5 with essential trading tools
  • 24/5 customer support available through multiple channels
  • Competitive trading conditions with various account types catering to different trader profiles

Cons

  • No negative balance protection on certain account types
  • Limited asset selection compared to competitors
  • Withdrawal fees may apply
  • Customer support dissatisfaction reported
  • Mobile app performance rated poorly

Basic Information

Company Name
AccuIndex
Registered Region
Mauritius
Established Period
5-10 years
Company Service Email Address
Contact Number
+2304644888
Company Website

User Reviews

Oleg T.
Brazil

I have been trading with AccuIndex for a few months now and overall, I’m quite satisfied. The MetaTrader platforms are user-friendly and offer a variety of tools that help me in my trading strategies. The spreads are decent, especially for major pairs, and the customer support has been responsive whenever I’ve had queries. However, I hope they can improve the mobile app performance as it feels a bit laggy at times.

Crispus Nya Ga
Nairobi

AccuIndex has been a great platform for my trading activities. The execution speed is impressive, and I love the flexibility of trading on both desktop and mobile. They offer a wide range of instruments, which is perfect for diversifying my portfolio. The educational resources provided through Accu Academy have been invaluable for my growth as a trader. Highly recommended!

Igor Kra Sulya
Moscow

I’m disappointed with AccuIndex, especially when it comes to withdrawals. I faced delays that were frustrating, and the withdrawal fees add up. Additionally, I’ve had mixed experiences with customer support; sometimes they are quick to respond but other times it takes ages to get a reply. I expected better based on their regulations.

Anna V.
London

My experience with AccuIndex has been very negative. The mobile app is poorly designed and crashes frequently. I tried to withdraw funds, and it took longer than promised, plus I was hit with unexpected fees. The customer support was not helpful at all when I reached out for assistance. I would not recommend this broker to anyone.

AccuIndex Overview

AccuIndex, founded within the past 5-10 years and headquartered in Mauritius, operates under the name Accuindex Limited. This broker is recognized for its commitment to providing accessible trading solutions and is regulated by the Financial Services Commission of Mauritius. With a focus on transparency and client satisfaction, AccuIndex has established itself as a trustworthy entity in the forex trading arena, catering to the diverse needs of traders globally.

Offering a broad spectrum of trading instruments, including forex, commodities, and indices, AccuIndex provides clients with advanced trading platforms such as MetaTrader 4 and 5. These platforms are equipped with essential tools for effective trading, enabling users to execute trades seamlessly across devices. Additionally, the broker emphasizes customer support, providing 24/5 assistance through various channels to ensure traders receive timely guidance. AccuIndex stands out in the market for its innovative features and dedication to empowering traders with the resources necessary for success in the financial markets.

Is AccuIndex Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Commission (FSC) Mauritius Segregated Funds, Regulatory Oversight
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Regulatory Oversight, MIFID II Compliance

Is AccuIndex Regulated and How Are Client Funds Protected?

AccuIndex is a regulated broker, operating under the supervision of both the Financial Services Commission (FSC) in Mauritius and the Cyprus Securities and Exchange Commission (CySEC) in Cyprus. This regulatory status reinforces AccuIndex’s commitment to providing a safe trading environment for its clients. To protect client funds, AccuIndex employs several measures, including maintaining segregated accounts to ensure that client funds are kept separate from the company’s operating funds. Additionally, the broker adheres to stringent regulatory oversight and MIFID II compliance, which further enhances investor protection. These protocols demonstrate AccuIndex’s dedication to transparency and trust, enabling clients to trade with confidence in a secure environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does AccuIndex Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Secure login, multiple order types, technical indicators, real-time market data Demo accounts, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Advanced trading tools, secure login, economic calendar, algorithmic trading Demo accounts, VPS
WebTrader Web-based Secure login, basic charting, order execution Demo accounts
Mobile App (AccuGo) iOS, Android Secure login, price alerts, market tracking None

AccuIndex offers a variety of trading platforms to cater to different trader needs. MetaTrader 4 is suitable for those who prefer a classic trading experience with essential tools, while MetaTrader 5 provides advanced features for a more comprehensive trading approach. The WebTrader allows instant access to markets without downloads, and the mobile app ensures traders can operate anywhere, anytime. All platforms emphasize secure logins and fast order execution, along with efficient tools for market research and alert notifications.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Wire Transfer 3–5 business days No platform fee Min $100, Max $100,000 USD, EUR, GBP
Credit/Debit Card Instant No platform fee Min $100, Max $10,000 USD, EUR, GBP
E-wallet (e.g., Skrill, Neteller) Instant No platform fee, 1.5% charge for withdrawals Min $100, Max $5,000 USD, EUR
Cryptocurrency Instant No platform fee Min $100, Max $10,000 BTC, ETH

Minimum Deposit

The minimum deposit requirement with AccuIndex is $100. This amount remains consistent across most payment methods and account types, making it accessible for a variety of traders.

How to Withdraw

  1. Log in to your AccuIndex account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits set for the selected method.
  5. Confirm your withdrawal request and wait for processing. Check your email for confirmation.

Customer Support

AccuIndex Customer Support Overview

Support Channels

AccuIndex offers multiple contact methods to ensure customers receive the support they need. Traders can reach out via:

  • Email: Clients can send inquiries to support@accuindex.com for assistance.
  • Live Chat: Available directly on the AccuIndex website for instant communication.
  • Telephone: Customers can contact the Mauritius office at +230 464 4888 or the Cyprus office at +357 25 262207.
  • Social Media: AccuIndex maintains a presence on various social media platforms for updates and engagement.

Service Availability

AccuIndex provides customer support 24 hours a day, five days a week (24/5). The support team is dedicated to assisting clients in multiple languages, ensuring effective communication across diverse customer bases.

Additional Resources

In addition to direct support, AccuIndex offers valuable resources such as educational webinars, market analysis, and trading signals to enhance traders’ knowledge and skills. These resources are designed to empower clients, helping them navigate the financial markets more effectively.

Frequently Asked Questions

Yes, AccuIndex is regulated by the Financial Services Commission (FSC) in Mauritius and the Cyprus Securities and Exchange Commission (CySEC) in Cyprus. Client funds are protected through measures such as segregated accounts, which ensure that client funds are kept separate from the company’s operating funds. Additionally, AccuIndex adheres to strict regulatory oversight and MIFID II compliance, enhancing investor protection.

AccuIndex offers a diverse range of trading instruments, including over 60 forex pairs (major, minor, and exotic), various commodities like gold and crude oil, major indices such as S&P 500 and NASDAQ, stocks from the US and UK markets, and cryptocurrencies like Bitcoin (BTC) and Ethereum (ETH). This extensive selection supports various trading strategies and portfolio diversification.

AccuIndex maintains a transparent fee structure. For forex trading, spreads start from 1.4 pips for the Standard Account, with varying spreads for other account types. There are no commissions for the Standard and Pro Accounts, while Raw Accounts incur a commission of $2.5 per side. Additionally, a standard withdrawal fee of $25 applies to wire transfers, and other fees may vary based on the chosen payment method.

AccuIndex offers several channels for customer support. Traders can reach out via email at support@accuindex.com, use the live chat feature available on the website for instant communication, or contact their offices in Mauritius at +230 464 4888 and in Cyprus at +357 25 262207. Customer support is available 24 hours a day, five days a week, and the team is prepared to assist in multiple languages.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.