9Cents Logo

9Cents

Saint Lucia 1-2 years
Trusted
1.8
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Leverage up to 1:400
  • MT5 trading platform available
  • Minimum deposit starting at $100
  • Offers demo account for practice
  • Diverse trading instruments including Forex, commodities, and indices

Cons

  • No valid regulation or oversight
  • High minimum deposit requirement of $100
  • Limited educational resources for traders
  • Poor customer support response times
  • High spreads on major currency pairs

Basic Information

Company Name
9Cents
Registered Region
Saint Lucia
Established Period
1-2 years
Company Service Email Address
Contact Number
+971508719919
Company Website

User Reviews

Felipe Matias
Santiago, Chile

I deposited $200 via USDT TRC20 ten days ago, but my funds have not shown up in my client portal. I’ve emailed them multiple times with proof of payment, but there’s been no response. I advise staying away from this broker if you want your money to be safe.

Amar Haleemdeen
Dubai, United Arab Emirates

9Cents has been great for me! The platform is easy to use, and I find it very convenient for both deposits and withdrawals. Plus, the MT5 support is excellent. Overall, a solid experience so far.

Rajesh Kumar
Delhi, India

I faced significant issues with their customer support. My withdrawal request took way too long, and I received vague responses. I expected better service for a trading platform.

Emily Johnson
Toronto, Canada

The trading speed on 9Cents is impressive, and I love the variety of instruments available. However, I had one minor issue with my account verification that took longer than expected. Still, overall, I’m satisfied with their services.

9Cents Overview

9Cents Financials Ltd., established in 2021, is a forex broker headquartered in Saint Lucia. Currently, it operates without valid regulatory oversight, which raises concerns regarding its trustworthiness and safety for traders. As an unregulated entity, 9Cents does not fall under the jurisdiction of major financial authorities, making it crucial for potential clients to understand the risks associated with trading with this broker. The absence of regulation can often indicate a lack of accountability, emphasizing the importance of thorough research before engaging in trading activities with them.

Is 9Cents Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No valid regulation Saint Lucia No investor protection

Is 9Cents Regulated and How Are Client Funds Protected?

9Cents is not regulated by any recognized financial authority, which raises significant concerns regarding the safety of client funds. Operating without valid regulatory oversight means that investors lack essential protections, such as segregated accounts or access to an investor compensation scheme. The absence of regulation increases the risk of fraud and financial mismanagement. Clients should be aware that trading with unregulated brokers like 9Cents can result in higher potential losses and limited recourse in case of disputes. It is crucial to carefully consider these risks before engaging with this broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does 9Cents Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, symbol lookup, technical indicators Demo accounts, API interface
Web Version All browsers Encryption, price alerts, market search tools Demo accounts
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts

The MT4/MT5 platforms are robust options for traders seeking advanced functionalities, with MT5 being particularly suitable for those requiring extensive tools like automated trading and analytical resources. The web version ensures access from any browser, while the mobile app provides the convenience of trading on-the-go with secure logins and real-time alerts. 9Cents facilitates secure trading experiences with strong login measures and effective market search tools, ensuring traders can execute orders promptly and efficiently.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-3 days No platform fee Min 100, Max 50k/day EUR
GrabPay Instant 1.5% charge Min 20, Max 5k/day MYR, SGD
SPEI Instant No platform fee Min 200, Max 30k/day MXN
Credit/Debit Card 1-5 days No platform fee, 2.5% for international Min 50, Max 10k/day USD, EUR
Cryptocurrency Instant No platform fee Min 50, Max 15k/day BTC, ETH

Minimum Deposit

The minimum deposit requirement at 9Cents is $50. This amount remains consistent across all payment methods. However, certain promotional offers may adjust this minimum for new accounts.

How to Withdraw

To withdraw funds from your 9Cents account, follow these steps:

  1. Log in to your 9Cents account.
  2. Navigate to the ‘Withdrawal’ section under the account menu.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount, ensuring it meets the specified limits.
  5. Confirm your withdrawal request and check for any required verification steps.
  6. Submit your request and wait for the processing confirmation.

Customer Support

9Cents Customer Support Overview

Support Channels

9Cents provides a variety of contact methods to ensure that customers receive the help they need promptly. Customers can reach out via:

  • Email: For detailed inquiries, clients can email the support team at info@9cents.com.
  • Live Chat: A live chat feature is available on the website for immediate assistance during support hours.
  • Telephone: Clients can contact support directly by calling +971 50 871 9919.
  • Social Media: 9Cents is also present on various platforms, including Facebook, Instagram, LinkedIn, and TikTok, providing additional avenues for customer interaction.

Service Availability

9Cents offers customer support 24 hours a day, five days a week (24/5), ensuring that help is available when clients need it. The support team is equipped to assist clients in multiple languages, including English and Arabic, making it accessible to a broad audience.

Additional Resources

In addition to direct support, 9Cents provides educational resources to enhance trader skills and knowledge. These include:

  • Video tutorials on using their trading platform effectively.
  • Webinars covering market trends and trading strategies.
  • Market analysis to help traders make informed decisions.
  • Trading signals to assist in making timely investment decisions.

Overall, 9Cents prioritizes customer support and offers various channels and resources to help clients effectively manage their trading experience.

Frequently Asked Questions

No, 9Cents is currently unregulated. This means that there is no specific regulatory authority overseeing its operations, which increases the risk for traders. It is important to be aware of this when considering trading with them.

9Cents offers various trading conditions including leverage up to 1:400, minimum deposits starting at $100, and spreads as low as 4 pips for currencies. The platform used is MetaTrader 5 (MT5), and it provides access to forex, commodities, metals, shares, and indices.

Due to the lack of regulation, the security of funds at 9Cents is not guaranteed. Traders should exercise caution and consider the risks associated with trading with an unregulated broker. It is advisable to use risk management strategies and only invest what you can afford to lose.

9Cents offers customer support through various channels including email at info@9cents.com and phone at +971 50 871 9919. They provide assistance during business hours, but response times may vary.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.