8xTrade Logo

8xTrade

Saint Kitts and Nevis 2-5 years
Trusted
1.34
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Low minimum deposit requirement
  • Diverse range of trading instruments: Forex, commodities, stocks
  • Access to demo account for practice trading
  • Multiple trading platforms: web, mobile, and desktop
  • 24/7 customer support availability

Cons

  • Not regulated by any recognized financial authority
  • Limited trading instruments (no indices or cryptocurrencies)
  • Lack of advanced trading platforms (no MT4/MT5 support)
  • Various fees for withdrawals and inactivity
  • Limited customer support options (primarily email)

Basic Information

Company Name
8xTrade
Registered Region
Saint Kitts and Nevis
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

John Doe
New York, USA

I had a terrible experience with 8xTrade. My withdrawal request was denied multiple times without clear reasons. The customer support only responds via email, and it took days to get a response. I wouldn’t recommend this broker to anyone.

Alice Smith
London, UK

8xTrade has been a great choice for me. I appreciate the low minimum deposit and the variety of trading instruments available. The platform is user-friendly, and I’ve had no issues with my deposits or withdrawals so far.

Mike Johnson
Sydney, Australia

While I found the trading platform intuitive, I faced significant delays in my withdrawal requests. It was frustrating to wait longer than expected, and the lack of phone support made it difficult to resolve my issues quickly.

Sara Lee
Toronto, Canada

I like trading with 8xTrade because of their demo account option, which helped me practice before investing real money. The mobile app is convenient, and my trades have been executed quickly. However, the lack of regulation is a concern.

8xTrade Overview

Founded in 2018, 8xTrade is a forex broker registered in Saint Kitts and Nevis. As an unregulated entity, it does not fall under the supervision of any reputable financial authorities, which may raise concerns for potential traders regarding the safety and reliability of their operations. Despite this, the broker claims to implement Anti Money Laundering (AML) and Know Your Customer (KYC) policies to enhance trading security.

Is 8xTrade Safe? Regulation Analysis

Regulatory Information

8xTrade is not regulated by any recognized financial authority. This lack of regulation means that there are no governmental or financial bodies overseeing the broker’s operations, which could raise concerns regarding the safety and reliability of trading with them. As an unregulated entity, traders may face higher risks, including a lack of investor protection and increased potential for fraudulent activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does 8xTrade Offer for Traders?

Platform Device Support Key Features Additional Services
Web Version Windows, macOS 2FA, symbol lookup, multiple order types, price alerts Demo account
Mobile App iOS, Android Encryption, push notifications, one-click trading Demo account
Desktop Application Windows, macOS Biometrics, technical indicators, economic calendar VPS

The trading platforms offered by 8xTrade provide diverse options to cater to different trading preferences. The web version supports both Windows and macOS, featuring essential tools for traders, including security measures like two-factor authentication and functionality for market searches. The mobile app allows traders to manage their accounts conveniently and receive real-time alerts, ensuring trading can be performed on-the-go. The desktop application supports advanced features, making it suitable for more experienced users who require additional analytical tools and security options. Overall, 8xTrade’s platforms emphasize secure logins, efficient order execution, and flexible trading capabilities to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 100, Max 10,000 USD, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 5,000 USD, EUR
Cryptocurrency Instant 1% processing fee Min 50, Max 20,000 BTC, ETH
e-Wallets Instant 1.5% charge Min 20, Max 10,000 USD, EUR

Minimum Deposit

The minimum deposit requirement at 8xTrade varies by account type. For retail accounts, the minimum deposit is set to accommodate beginner traders, while professional accounts may have different thresholds. Additionally, the minimum deposit may differ based on the chosen payment method.

How to Withdraw

To withdraw funds from your 8xTrade account, follow these steps:

  1. Log into your 8xTrade account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the withdrawal amount, ensuring it complies with the limits set by the platform.
  5. Submit your withdrawal request for processing.
  6. Wait for the processing time to complete as per your selected payment method.

Customer Support

8xTrade Customer Support Overview

Support Channels

8xTrade offers multiple contact methods to assist customers effectively. Traders can reach out via:

  • Email: Customers can send inquiries to support@8xtrade.com for detailed assistance.
  • Live Chat: A live chat option may be available on the website, providing immediate help during trading hours.
  • Telephone: While specific phone support details are not provided, traders are encouraged to use email for support queries.
  • Social Media: 8xTrade maintains a presence on platforms like Facebook, where updates and support can be accessed.

Service Availability

Customer support at 8xTrade is available 24/7, ensuring that traders can get help whenever they need it. While the primary language of support is English, additional languages may be supported, enhancing accessibility for a broader audience.

Frequently Asked Questions

8xTrade claims to implement Anti Money Laundering (AML) and Know Your Customer (KYC) policies to enhance trading security. However, it is important to note that the broker is not regulated by any recognized financial authority, which may raise concerns regarding overall fund security.

8xTrade offers a range of trading instruments, including Forex pairs such as EUR/USD and GBP/AUD, commodities like gold and oil, and select stocks such as Tesla, Spotify, and Alibaba. However, the broker does not offer indices or cryptocurrencies.

8xTrade provides several account types, including a Retail Account for beginners, a Professional Account for experienced traders, and a Demo Account for practice trading with virtual funds. Each account type is designed to cater to different trading needs and experience levels.

Customers can reach out to 8xTrade’s support team via email at support@8xtrade.com. Additionally, a live chat option may be available on the website during trading hours. Customer support is available 24/7, primarily in English.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.