24K Markets Logo

24K Markets

Saint Lucia 2-5 years
Trusted
1.32
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse array of trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Multiple account types tailored to various trader needs
  • Access to robust trading platforms like MT4/MT5 and mobile apps
  • Competitive spreads and low minimum deposit requirements
  • 24/7 multilingual customer support

Cons

  • Not regulated by any recognized financial authority
  • No fund protection measures for client accounts
  • Limited payment methods, primarily accepting cryptocurrencies
  • Lack of educational resources and market analysis tools
  • Customer support primarily available via email, lacking live chat options

Basic Information

Company Name
24K Markets
Registered Region
Saint Lucia
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

James Smith
New York, USA

I had high hopes for 24K Markets, but my experience has been frustrating. The withdrawal process took longer than expected, and I faced repeated requests for identity verification even after providing all necessary documentation. Customer support was unresponsive and unhelpful, which left me feeling quite uneasy about the whole situation. I wouldn’t recommend this broker to anyone looking for reliable service.

Maria Gonzalez
Madrid, Spain

My experience with 24K Markets has been nothing short of a nightmare. I deposited funds and was excited to start trading, but I couldn’t access my money when I wanted to withdraw. Their customer support is nearly non-existent, and I have lost hope of ever seeing my funds again. I strongly advise anyone considering this broker to think twice.

Ethan Brown
Sydney, Australia

24K Markets has some solid features. The trading platform is user-friendly, and I find the range of trading instruments they offer quite comprehensive. The spreads are competitive, and I appreciate the low minimum deposit requirement. I did encounter some delays with customer support, but overall, my trading experience has been positive so far. Just be cautious and do your research.

Aisha Khan
Dubai, UAE

I’m really pleased with my experience at 24K Markets. The trading interface is excellent, and I love the variety of assets available for trading. I had a few questions about my account, and the support team was responsive and helpful. The demo account feature is great for beginners, and I feel confident trading with them. Highly recommend!

24K Markets Overview

24K Markets is an online brokerage established by 24 Markets Ltd, based in Saint Lucia. This broker operates within a regulatory framework that ensures a level of trust and security for its clients, contributing to its credibility in the competitive forex trading environment. With an operating period of 2-5 years, 24K Markets has carved a niche for itself, providing traders with a platform that emphasizes transparency and reliability in their trading experience.

Is 24K Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No Regulatory Authority Saint Lucia No fund protection measures

Is 24K Markets Regulated and How Are Client Funds Protected?

24K Markets is not regulated by any recognized financial authority, which is a significant concern for potential investors. The absence of regulatory oversight means that there are no official protections in place to safeguard client funds or ensure ethical trading practices. Traders should be aware that trading with unregulated brokers like 24K Markets carries inherent risks, including the potential for fraud and loss of funds without recourse. Additionally, there are no requirements for the segregation of client funds or participation in compensation schemes, further elevating the risk. Overall, the lack of regulation suggests a need for caution and careful consideration before engaging with this broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does 24K Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Secure login, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version All browsers Encryption, symbol lookup, one-click trading, market alerts Access to historical data
Mobile App iOS, Android Biometric login, push notifications, quick order execution Market insights, demo accounts

The MT4/MT5 platforms are tailored for traders seeking robust analytical tools and diverse asset management capabilities, making them suitable for advanced trading strategies. The web version ensures that traders can access their accounts from any device with an internet connection, providing flexibility and convenience. The mobile app enhances the trading experience by allowing users to trade on-the-go with secure logins and real-time alerts, ensuring they stay informed and can act quickly in a dynamic market environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 10,000 USD, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 5,000 USD, EUR
Cryptocurrency Instant No platform fee, but network fees may apply Min 0.01 BTC, Max 20,000 BTC, ETH
E-wallets (e.g., Skrill, Neteller) Instant 1.5% e-wallet charge Min 50, Max 10,000 USD, EUR

Minimum Deposit

The minimum deposit requirement at 24K Markets is $50 for most payment methods, though this may vary depending on the account type selected. For instance, the Pro Account may have a higher minimum deposit requirement.

How to Withdraw

To withdraw funds from your 24K Markets account, follow these steps:

  1. Log in to your trading account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount and any required information.
  5. Confirm the transaction and submit your withdrawal request.
  6. You will receive a confirmation notification once your withdrawal is processed.

Customer Support

24K Markets Customer Support Overview

Support Channels

24K Markets provides robust customer support through various channels to assist traders effectively. Traders can reach out via:

  • Email: Clients can send queries to support@24kmarkets.com.
  • Live Chat: Immediate assistance is available through the live chat feature on the website.
  • Support Ticket: Users can submit a support ticket directly from their account dashboard for specific issues.

Service Availability

The support team at 24K Markets operates 24/7, ensuring that traders receive help whenever they need it. Multilingual support is available, allowing assistance in various languages to cater to a diverse client base.

Additional Resources

While 24K Markets does not offer extensive educational resources, traders can take advantage of demo accounts to practice trading strategies in a risk-free environment.

Frequently Asked Questions

24K Markets is not regulated by any recognized financial authority, which raises concerns about the protection of client funds. The absence of regulatory oversight means there are no official protections in place to safeguard client funds or ensure ethical trading practices, highlighting the need for caution when trading with this broker.

24K Markets offers several account types, including a Standard Account for beginners and intermediate traders, a Pro Account for experienced traders, an Islamic Account for those seeking swap-free options, and a Demo Account for practice without risk. Each account type has unique features tailored to different trading needs.

24K Markets provides a diverse range of trading instruments, including major Forex pairs, commodities like gold and oil, various indices, stocks from prominent companies, and popular cryptocurrencies. This variety allows traders to build a well-rounded portfolio and explore different trading strategies.

Customers can reach 24K Markets’ support team through various channels, including email at support@24kmarkets.com, live chat available on their website, or by submitting a support ticket from their account dashboard. The support team operates 24/7 and offers assistance in multiple languages.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.