XBMarkets Logo

XBMarkets

Cyprus 5-10 years
Trusted
6
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Cyprus Securities and Exchange Commission (CYSEC)
  • Diverse range of trading instruments including forex, commodities, indices, stocks, and futures
  • Utilizes MetaTrader 5 (MT5) platform for advanced trading features
  • Multiple account types catering to different trader experience levels
  • Customer support available via email, phone, and live chat

Cons

  • High spreads starting from 1.8 pips on Bronze account
  • Limited selection of cryptocurrencies
  • Minimum deposit requirement of $50 across all account types
  • Potential inactivity fees for dormant accounts
  • Customer support response times may vary

Basic Information

Company Name
XBMarkets
Registered Region
Cyprus
Established Period
5-10 years
Company Service Email Address
Contact Number
+35725262719
Company Website

User Reviews

Puskar Adhikari
Portugal

My money is lost. As the withdrawal is pending and nobody replies at customer service.

Robins Lu
Singapore

After trading with this broker for a year, I even made a small profit. However, when I tried to trade again last year, I found the service lacking and was very confused.

Tan Liang Jin
Singapore

Spread levels are generally stable, and the overnight interest rates are reasonable. It’s a decent setup for regular trading activities.

Adamu Magaji
United States

I find XBMarkets to be a reliable broker. The MT5 platform is user-friendly, and I appreciate the prompt customer support I received when I had questions.

XBMarkets Overview

XBMarkets is a regulated forex broker founded approximately 5-10 years ago and based in Cyprus. Operating under the full name Redpine Capital Ltd, the broker is regulated by the Cyprus Securities and Exchange Commission (CYSEC), holding a Straight Through Processing (STP) license with the license number 391/20. This regulatory status provides a level of assurance to traders regarding the broker’s adherence to financial standards and practices in the industry.

The broker offers a diverse range of trading instruments, including forex, energy, metals, indices, shares, and futures, catering to various trading strategies and preferences. XBMarkets utilizes the MetaTrader 5 (MT5) platform, known for its advanced features and user-friendly interface, available on both desktop and mobile devices. Customer support is accessible via multiple channels, including email and phone, ensuring that traders receive assistance whenever needed. With a focus on providing a reliable trading environment, XBMarkets aims to meet the needs of both novice and experienced traders, making it a noteworthy choice in the competitive forex market.

Is XBMarkets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CYSEC) Cyprus Segregated Funds

Is XBMarkets Regulated and How Are Client Funds Protected?

XBMarkets is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under the full name Redpine Capital Ltd, holding a Straight Through Processing (STP) license with the license number 391/20. This regulatory status ensures that the broker adheres to established financial standards and practices. Client funds are protected through measures such as segregated accounts, which help to keep traders’ funds separate from the broker’s operational funds. This separation enhances fund safety and offers a layer of protection for clients. Overall, the regulatory oversight by CYSEC contributes to a more legit and safe trading environment for XBMarkets’ clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does XBMarkets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Secure login (encryption), multiple order types, technical indicators, economic calendar Demo accounts, VPS
Web Version Browser-based (all OS) Secure access, symbol lookup, price alerts Demo accounts
Mobile App iOS, Android Biometric login, push notifications, quick order execution Demo accounts

XBMarkets offers a range of trading platforms to accommodate various trading preferences. The MetaTrader 5 (MT5) platform is ideal for advanced traders, providing comprehensive tools and features for multi-asset trading. The web version allows for trading across all operating systems without the need for downloads, while the mobile app ensures convenient access, enabling traders to manage their accounts and receive real-time alerts on the go. All platforms prioritize secure logins and fast order execution, enhancing the overall trading experience for users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 100, Max 10,000 EUR, USD
Credit/Debit Card Instant No platform fee Min 50, Max 5,000 EUR, USD
e-Wallet (e.g., Skrill, Neteller) Instant 1.5% fee Min 50, Max 20,000 EUR, USD
Cryptocurrency Instant No platform fee Min 50, Max 10,000 EUR, USD

Minimum Deposit

XBMarkets requires a minimum deposit of $50 across all account types. This amount remains consistent regardless of the payment method used.

How to Withdraw

  1. Log in to your XBMarkets account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit your withdrawal request and await confirmation.

Customer Support

XBMarkets Customer Support Overview

Support Channels

XBMarkets provides multiple avenues for customer support to ensure that traders can easily access help when needed. The main contact methods include:

  • Email: Traders can reach out to the support team via support@xbmarkets.com.
  • Telephone: Support is also available through phone at +357 25262719.
  • Live Chat: For instant assistance, the live chat feature allows for quick communication with support representatives.

Service Availability

Customer support is available during regular business hours, ensuring that traders receive timely assistance. The support team is equipped to handle inquiries in multiple languages, although specific languages supported are not detailed.

Frequently Asked Questions

Yes, XBMarkets is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under the full name Redpine Capital Ltd. The broker holds a Straight Through Processing (STP) license with the license number 391/20. Client funds are protected through measures such as segregated accounts, which ensure that traders’ funds are kept separate from the broker’s operational funds, enhancing their safety.

XBMarkets offers a diverse range of trading instruments, including forex, commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), stocks from the US and UK, and various futures contracts. This variety allows traders to implement different strategies and diversify their portfolios.

XBMarkets utilizes the MetaTrader 5 (MT5) platform, which is available on desktop and mobile devices. The platform is known for its advanced features, including secure login, multiple order types, and technical indicators. Additionally, there is a web version that allows trading across all operating systems without requiring downloads.

Customers can reach out to XBMarkets for support through multiple channels. They can contact the support team via email at support@xbmarkets.com, or by phone at +357 25262719. Additionally, there is a live chat feature for instant assistance. Customer support is available during regular business hours.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.