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WiseMarket

Saint Vincent and the Grenadines 2-5 years
Trusted
1.33
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
  • Availability of both live and demo account types
  • Web-based platform and mobile app for trading
  • Instant deposit options through credit/debit cards and e-wallets
  • Customer support available via email and telephone

Cons

  • Not regulated by any recognized financial authority
  • Limited transparency regarding trading fees and spreads
  • Withdrawal issues reported by multiple users
  • Lack of educational resources for traders
  • Customer support limited to email and phone, no live chat available

Basic Information

Company Name
WiseMarket
Registered Region
Saint Vincent and the Grenadines
Established Period
2-5 years
Company Service Email Address
Contact Number
+60348155866
Company Website

User Reviews

Amit Shah
South Africa

I have been using WISEMARKET for 3 years now. I’ve always felt at home with this broker, especially with their supportive and efficient customer care service, coupled with fast withdrawals as well as deposits. Never had to look any further for another broker.

Beatery
Russia

WiseMarket is a fantastic trading platform with a diverse range of market instruments to suit every trader’s needs. They also offer a variety of account types, making it easy for traders to find the one that best fits their trading style and goals.

Muhammad Arif Fauzi
Malaysia

Withdrawal already approved but I still didn’t receive the money in my bank account. I already emailed my bank statements as proof to support, but I’m still waiting for a resolution.

Gobi9751
Malaysia

I made a withdrawal on August 18, 2023, amounting to $500, which shows as successful on my WiseMarket account, but my bank account doesn’t reflect the deposit. I’ve sent numerous emails to their support, but I only get automated replies. This is very frustrating.

WiseMarket Overview

WiseMarket is a forex broker established in 2022 and registered in Saint Vincent and the Grenadines. Operating under the name Wise Group LLC, this broker has been active for a period ranging from 2 to 5 years. It is important to note that WiseMarket does not hold a forex trading license, which raises concerns regarding its regulatory status and the safety of funds for potential traders. The lack of a regulatory framework can expose traders to higher risks, making it essential to thoroughly consider this aspect before engaging with the broker.

Is WiseMarket Safe? Regulation Analysis

Regulatory Information

WiseMarket is not regulated by any recognized financial authority. This lack of regulation raises significant concerns regarding the safety of client funds and the overall reliability of the broker. Trading with an unregulated broker can expose investors to higher risks, including the potential for fraud and a lack of investor protection.

Trading Platforms and Apps

What Trading Platforms and Apps Does WiseMarket Offer for Traders?

Platform Device Support Key Features Additional Services
Web-based Platform Windows, macOS Login security, market search, multiple order types, price alerts Demo accounts
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts
MT4/MT5 Windows, macOS, iOS, Android Technical indicators, economic calendar, multiple order types VPS services (if applicable)

WiseMarket provides a variety of trading platforms tailored for different user needs. The web-based platform offers robust functionality for both novice and experienced traders, while the mobile app ensures that trading is accessible on-the-go with features like biometric login and real-time alerts. For advanced traders, MT4 and MT5 provide comprehensive tools for technical analysis and automation. Each platform emphasizes secure logins and efficient order execution, catering to the diverse preferences of traders.

Overall, WiseMarket supports effective mobile trading with its applications, ensuring secure access, prompt notifications, and efficient market search tools to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 20k/day USD, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 10k/day USD, EUR
e-Wallet (e.g., Skrill, Neteller) Instant 1.5% charge Min 20, Max 15k/day USD, EUR
Cryptocurrency Instant No platform fee Min 50, Max 5k/day BTC, ETH

Minimum Deposit

WiseMarket requires a minimum deposit of $50. This amount remains consistent across different payment methods and account types, ensuring that all clients can start trading with a relatively low initial investment.

How to Withdraw

  1. Log in to your WiseMarket account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set by WiseMarket.
  5. Provide any necessary verification documents if required.
  6. Confirm your withdrawal request.
  7. Monitor your email for updates regarding the status of your withdrawal.

Customer Support

WiseMarket Customer Support Overview

Support Channels

WiseMarket offers several contact methods for customer support, ensuring traders can reach out for assistance as needed. The primary channels include:

  • Email: Traders can contact customer support via email at admin@mywisemarket.com for inquiries and assistance.
  • Live Chat: While WiseMarket does not currently offer a live chat service, traders can still reach out through email.
  • Telephone: Customers can call WiseMarket at +60 348155866 for direct support.
  • Social Media: WiseMarket may also engage with customers on various social media platforms, although specific accounts are not detailed.

Service Availability

WiseMarket’s support services are available 24/5, allowing traders to seek help during the trading week. It is important to note that multilingual support is not explicitly mentioned, so assistance may primarily be available in English.

Frequently Asked Questions

WiseMarket offers a diverse range of trading instruments, including forex, commodities, indices, stocks, and cryptocurrencies. This variety allows traders to explore different markets and develop tailored trading strategies.

WiseMarket is not regulated by any recognized financial authority, which raises concerns about the security of client funds. Traders should carefully consider these risks before engaging with the broker.

WiseMarket accepts several payment methods including bank transfers, credit/debit cards, e-wallets (like Skrill and Neteller), and cryptocurrencies. Each method has specific processing times, fees, and limits that traders should review before making transactions.

If you encounter issues with withdrawals at WiseMarket, it’s advisable to first contact customer support via email. Provide any necessary documentation to assist in resolving your issue. Be aware that some users have reported delays and difficulties in the withdrawal process.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.