ZXCM Logo

ZXCM

Seychelles 2-5 years
Trusted
5.27
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Seychelles Financial Services Authority (FSA)
  • Diverse range of trading instruments: Forex, metals, commodities, indices, futures
  • Supports advanced trading platform: MetaTrader 5 (MT5)
  • Multiple account types catering to different trader needs
  • Offers demo account for practice trading

Cons

  • Offshore regulation by FSA with limited investor protection
  • No stocks or ETFs available for trading
  • Higher minimum deposits for advanced account types
  • Potential withdrawal fees depending on payment method
  • Lack of educational resources for traders

Basic Information

Company Name
ZXCM
Registered Region
Seychelles
Established Period
2-5 years
Company Service Email Address
Contact Number
+35797785519
Company Website

User Reviews

John Smith
New York, USA

I faced several issues with withdrawals. It took longer than expected to process my request, and customer support was not very helpful in resolving my concerns. I expected better service for an offshore broker.

Emma Johnson
London, UK

ZXCM has a solid trading platform, and I appreciate the variety of instruments available. The MetaTrader 5 platform is very user-friendly, and I found the demo account helpful for practice. A bit more support would be great!

Raj Patel
Mumbai, India

I had a terrible experience with ZXCM. The customer support was unresponsive when I needed help with my account. Plus, the withdrawal process was frustratingly slow. I would not recommend this broker.

Sophie Chen
Sydney, Australia

I’ve been trading with ZXCM for a few months now, and I am very satisfied. The spreads are competitive, and the MT5 platform is excellent for my trading strategies. I also like the fast processing times for deposits.

ZXCM Overview

ZXCM, established in 2009 and registered in Seychelles, operates under the oversight of the Seychelles Financial Services Authority (FSA). As an offshore-regulated broker, ZXCM offers a diverse range of trading instruments including forex, metals, commodities, indices, and futures. The broker provides a demo account to facilitate practice trading, and it supports the MetaTrader 5 (MT5) platform, which is known for its advanced features and tools that cater to traders’ needs.

Is ZXCM Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Seychelles Financial Services Authority (FSA) Seychelles Offshore regulation

Is ZXCM Regulated and How Are Client Funds Protected?

ZXCM is regulated by the Seychelles Financial Services Authority (FSA), which oversees its operations as an offshore-regulated broker. This regulatory framework provides a level of oversight, but it is important for traders to be aware that offshore regulations may not offer the same level of investor protection as those from more established jurisdictions. Client funds are subject to the broker’s compliance with local regulations, which typically includes the requirement to maintain segregated accounts. However, traders should be cautious and understand that trading with offshore-regulated brokers may carry higher risks, including potential exposure to less stringent compliance and investor protection measures.

Trading Platforms and Apps

What Trading Platforms and Apps Does ZXCM Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Desktop, Mobile (iOS, Android), Web Secure login (2FA), multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Desktop, Mobile (iOS, Android) Secure access, symbol lookup, order types, market alerts Demo account
Mobile App Mobile (iOS, Android) Secure login, one-click trading, price alerts, push notifications Demo account

ZXCM’s trading platforms, particularly MT5, are designed to cater to the needs of various traders. MT5 is well-suited for experienced traders who require advanced tools and features, while the web version provides easy access from any browser. The mobile app enhances trading convenience, allowing users to manage their accounts and receive alerts on-the-go. Across all platforms, ZXCM prioritizes secure logins, efficient order execution, and effective market search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $100, Max $10,000/day USD, EUR
Credit/Debit Card Instant No platform fee Min $100, Max $5,000/day USD, EUR
e-Wallet (e.g., Skrill, Neteller) Instant 1.5% fee Min $50, Max $20,000/day USD, EUR
Cryptocurrency (BTC, ETH) Instant No platform fee Min $50, Max $10,000/day BTC, ETH

Minimum Deposit

ZXCM requires a minimum deposit of $100 for the Pro Account, $2,000 for the ECN Account, $500 for the Islamic Account, and $50,000 for the VIP Account. The minimum deposit amount may vary depending on the account type selected.

How to Withdraw

To withdraw funds from your ZXCM account, follow these steps:

  1. Log in to your ZXCM trading account.
  2. Navigate to the withdrawal section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it complies with the limits.
  5. Submit your withdrawal request. You may receive a confirmation email.
  6. Wait for the processing time specified for your chosen withdrawal method.

Customer Support

ZXCM Customer Support Overview

Support Channels

ZXCM provides multiple contact methods to assist customers effectively. Traders can reach out via:

  • Email: Customers can send inquiries to support@zxcm.com.
  • Live Chat: An interactive chat option is available on the ZXCM website for immediate assistance.
  • Telephone: Support can also be contacted at +35725230459.
  • Social Media: ZXCM maintains a presence on various platforms, including Facebook, where updates and assistance may be available.

Service Availability

ZXCM offers customer support during business hours, specifically 24/5, meaning assistance is available five days a week. Multilingual support is also provided, although specific languages may vary.

Frequently Asked Questions

Yes, ZXCM is regulated by the Seychelles Financial Services Authority (FSA). While it operates under offshore regulation, which may not provide the same level of investor protection as more established jurisdictions, it is required to maintain segregated accounts for client funds to enhance security. However, traders should be aware of the potential risks associated with trading with offshore-regulated brokers.

ZXCM offers a diverse range of trading instruments including forex, metals, commodities, indices, and futures. This variety caters to different trading strategies and preferences, allowing traders to find opportunities that align with their investment goals.

ZXCM provides four types of accounts: Pro Account with a minimum deposit of $100, ECN Account which requires a $2,000 minimum deposit, Islamic Account with a $500 minimum deposit, and VIP Account requiring a minimum deposit of $50,000. Each account type is designed to cater to varying trader needs and experience levels.

Customers can reach ZXCM support via several channels. You can send inquiries through email at support@zxcm.com, use the live chat option on their website for immediate assistance, or call them at +35725230459. ZXCM offers support during business hours, specifically 24/5, and provides multilingual assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.