ASTRUM
Basic Information
Pros and Cons
Pros
- Regulated by SFC in Hong Kong
- Over 20 years of industry experience
- Responsive customer service
- Offers a range of financial services
Cons
- Limited information on trading conditions
- Mixed user feedback on platform performance
- Withdrawal issues reported by some users
Is ASTRUM Safe and Legit?
ASTRUM, officially known as Astrum Capital Management Limited, is registered in Hong Kong and has been operational since 2006, giving it over 20 years of experience in the financial sector. The broker offers a range of services including dealing in securities and futures contracts, with trading conditions that feature various fees for transactions but limited information on spreads and leverage. The primary trading platform employed by ASTRUM is its proprietary Astrumapps, although it also supports MT4/5 systems.
ASTRUM is regulated by the Securities and Futures Commission (SFC) of Hong Kong, lending it a degree of credibility and legal standing in its operations. Given its regulatory status, ASTRUM is generally considered a safe broker for clients in jurisdictions where SFC regulations apply, though potential clients should remain aware of the specific risks associated with its services.
In the market, ASTRUM maintains a mixed reputation among users. Feedback highlights the quality of customer service, with many users appreciating the responsive support. However, there are recurring concerns regarding the platform’s interface and performance, which some find confusing and slow. While there are positive testimonials regarding the trading experience, the frequency of complaints about technical issues suggests the need for ongoing improvements to enhance user satisfaction.
Is ASTRUM a Regulated Broker?
What Are the Regulatory Licenses Held by ASTRUM?
ASTRUM, officially known as Astrum Capital Management Limited, is regulated by the Securities and Futures Commission (SFC) of Hong Kong. This regulatory status provides a degree of credibility and legal standing to its operations. ASTRUM does not hold any offshore licenses and is considered a safe broker in jurisdictions where SFC regulations apply, although potential clients should be aware of the specific risks associated with its services.
| Regulator Abbreviation | Full Name of Regulator | Regulated Company Entity | Regulatory Status | License Number |
|---|---|---|---|---|
| SFC | Securities and Futures Commission | Astrum Capital Management Limited | Active | ALY555 |
Client Fund Segregation: Your Ultimate Safeguard
Capital Protection Measures
ASTRUM prioritizes the protection of client funds by holding them in independently regulated bank accounts that are separate from the broker’s own assets. This segregation of funds is in accordance with the rules set forth by the Securities and Futures Commission (SFC) of Hong Kong, ensuring a layer of security for clients.
ASTRUM Leverage
While specific leverage multiples are not detailed, ASTRUM operates within the legal limits established by the SFC for jurisdictions under its regulation. Client classification, whether retail or professional, will influence the applicable leverage, aligning with local regulatory requirements to safeguard trading practices.
ASTRUM Withdrawal Review
How to Contact ASTRUM?
ASTRUM has a mixed reputation among users, with some complaints focusing on withdrawal issues. Feedback indicates that a portion of users experience delays, leading to frustration. Complaints are often sourced from online forums and review platforms, where clients express concerns about the platform’s interface and performance. ASTRUM’s customer service is generally regarded as responsive, addressing complaints in a timely manner. However, there is no significant public record of large-scale or repetitive complaints related to withdrawals. Overall, ASTRUM is considered a safe broker under SFC regulations, but clients should remain vigilant regarding potential risks.
Frequently Asked Questions
A1: Yes, ASTRUM, officially known as Astrum Capital Management Limited, is a legitimate broker regulated by the Securities and Futures Commission (SFC) of Hong Kong. This regulatory status provides credibility and legal standing to its operations, ensuring compliance with local laws and regulations.
A2: ASTRUM prioritizes the protection of client funds by maintaining them in independently regulated bank accounts that are separate from the broker’s own assets. This segregation of funds aligns with the rules set by the SFC, adding a layer of security for clients.
A3: Some users have reported delays with withdrawals, leading to frustration. While ASTRUM’s customer service is generally responsive, these withdrawal complaints indicate that clients should remain vigilant regarding potential delays.
A4: Clients can reach ASTRUM through multiple contact methods, including phone at +852 3665 8111 and email at info@astrum-capital.com. The broker is located at Room 2704, 27/F, Tower 1, Admiralty Centre, Hong Kong.
A5: ASTRUM offers a range of financial services, including dealing in securities and futures contracts, as well as advising on corporate finance and asset management. This diverse service offering caters to various client needs in the financial sector.
Related Forex Brokers
Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.