Neomarkets Logo

Neomarkets

Kazakhstan 2-5 years
Trusted
1.54
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FSC in Mauritius and AFSA in Kazakhstan
  • Diverse trading instruments: Forex, commodities, indices, stocks, and cryptocurrencies
  • Multiple account types catering to various trader needs
  • Trading platforms: MT5, web version, and mobile app
  • Transparent trading conditions with no hidden fees

Cons

  • Limited selection of deposit and withdrawal methods
  • Imposes inactivity fees on dormant accounts
  • Lacks comprehensive educational resources for new traders
  • Website provides limited information on account types
  • Not regulated by top-tier financial authorities

Basic Information

Company Name
Neomarkets
Registered Region
Kazakhstan
Established Period
2-5 years
Company Service Email Address
Contact Number
+77172725115
Company Website

User Reviews

Oliver Johnson
Almaty

I’ve been trading during some volatile market conditions, and this broker has consistently delivered reliable performance. Orders are executed instantly, without any noticeable delays, even during high-demand periods. Their mobile app is another highlight, allowing me to monitor and manage trades on the go without any compromise in functionality. Overall, it’s a platform I can count on in any market condition.

Nick Kablo
Astana

I appreciate that there are no hidden fees here. All trading conditions are transparent, and they clearly outline spreads, swaps, and commissions so there are no surprises. My first transactions were processed quickly and without issues, so I plan to continue trading here. However, the advisory system could be more user-friendly.

Maria Smirnova
Karaganda

I faced issues with withdrawals that took longer than expected. Despite the good spreads and trading conditions, the support team didn’t provide timely assistance when I needed help with my withdrawal process. It’s frustrating when you can’t access your funds promptly.

Pavel Ivashov
Shymkent

I had a very disappointing experience with Neomarkets. Their customer support was slow to respond, and I felt abandoned during my issues with withdrawal processing. I was concerned about the transparency of their operations and the overall security of my funds. I wouldn’t recommend this broker.

Neomarkets Overview

Neomarkets, established in 2022, is a forex broker headquartered in Kazakhstan. This broker operates under the regulatory oversight of the relevant authorities in its registered region, ensuring compliance with established financial standards. Neomarkets Limited is dedicated to providing a trustworthy trading environment for its clients, focusing on transparency and security in all transactions.

Is Neomarkets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Commission (FSC) Mauritius Regulated as an investment dealer
Astana Financial Services Authority (AFSA) Kazakhstan Regulated under common law principles

Is Neomarkets Regulated and How Are Client Funds Protected?

Neomarkets is regulated by recognized financial authorities including the Financial Services Commission (FSC) in Mauritius and the Astana Financial Services Authority (AFSA) in Kazakhstan. This regulatory oversight ensures that the broker adheres to established financial standards, promoting a trustworthy trading environment. Client funds are protected through compliance with regulatory requirements, which may include segregation of funds and adherence to investor protection schemes. Neomarkets is committed to maintaining transparency and security in all transactions, providing clients with a safe trading experience.

Trading Platforms and Apps

What Trading Platforms and Apps Does Neomarkets Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Any device with a web browser Encryption, market search, one-click trading, push notifications API access
Mobile App iOS, Android Biometric login, real-time quotes, push notifications, trading history Demo accounts

Neomarkets provides a range of trading platforms to suit different trader preferences. The MT5 platform is ideal for advanced traders, offering various tools for both strategy development and execution. The web version ensures accessibility from any device with a browser, making it convenient for traders on the go. The mobile app enhances trading flexibility, allowing users to manage their trades and receive alerts in real-time. Additionally, all platforms emphasize secure logins and efficient order execution, contributing to a reliable trading environment.

Overall, Neomarkets’ platforms are designed to meet the needs of both novice and experienced traders, featuring essential tools for market analysis and trade management. Key functionalities across these platforms include fast order execution, comprehensive search tools, and robust security measures, ensuring a smooth trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $20, Max $10,000/day USD, KZT
Credit/Debit Card Instant No platform fee Min $20, Max $5,000/day USD, KZT
e-Wallet (e.g., Skrill, Neteller) Instant 1.5% charge Min $20, Max $10,000/day USD, KZT

Minimum Deposit

Neomarkets requires a minimum deposit of $20 for all account types. This requirement is consistent across different payment methods and does not vary by region.

How to Withdraw

To withdraw funds from your Neomarkets account, follow these steps:

  1. Log in to your Neomarkets account.
  2. Navigate to the ‘Withdrawals’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum withdrawal limit.
  5. Submit your withdrawal request.
  6. Your request will be processed according to the specified processing time for your chosen method.

Customer Support

Neomarkets Customer Support Overview

Support Channels

Neomarkets offers multiple contact methods for customer support to ensure that clients receive timely assistance. The primary support channels include:

  • Email: Clients can reach out for help via info@marketsneo.com.
  • Live Chat: Available on the Neomarkets website for immediate assistance.
  • Telephone: Clients can contact support through the number provided on the official website.
  • Social Media: Neomarkets maintains a presence on various social media platforms where clients can also seek help.

Service Availability

Neomarkets’ customer service is available Monday to Friday from 07:00 to 20:00 UTC+3. Multilingual support is offered, catering to a diverse client base.

Frequently Asked Questions

Neomarkets is regulated by the Financial Services Commission (FSC) in Mauritius and the Astana Financial Services Authority (AFSA) in Kazakhstan. Client funds are protected through adherence to regulatory requirements, which include the segregation of funds and compliance with investor protection schemes, ensuring a secure trading environment.

Neomarkets offers a diverse range of trading instruments including Forex (major and minor pairs), commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), over 4,000 stocks from the US and UK, and cryptocurrencies (including BTC and ETH). This variety allows traders to build a well-rounded portfolio and adapt their strategies based on market trends.

To withdraw funds from your Neomarkets account, log in to your account, navigate to the ‘Withdrawals’ section, select your preferred withdrawal method, enter the amount you wish to withdraw, and submit your request. The processing time will depend on the withdrawal method chosen.

Neomarkets provides multiple customer support channels, including email support at info@marketsneo.com, live chat on their website, a telephone contact number, and support through various social media platforms. Customer service is available Monday to Friday from 07:00 to 20:00 UTC+3, offering multilingual support to cater to a diverse client base.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.