Eddid Financial Logo

Eddid Financial

Hong Kong 5-10 years
Trusted
6.75
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Hong Kong Securities and Futures Commission (SFC) and FINRA
  • Diverse trading instruments including forex, stocks, and cryptocurrencies
  • Proprietary trading platform, Eddid One, with advanced features
  • 24/5 customer support available through multiple channels
  • Multiple account types catering to various user needs

Cons

  • Lack of demo account for risk-free trading practice
  • Limited information on account types and fees
  • Customer support primarily available in Chinese
  • Reported stability issues with trading platforms
  • Restricted payment methods for deposits and withdrawals

Basic Information

Company Name
Eddid Financial
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85226550300

User Reviews

John Smith
Hong Kong

I had high hopes for Eddid Financial, but my experience has been disappointing. Withdrawing my funds has proven to be a major challenge. Every time I try to process a withdrawal, I face unexpected delays and numerous excuses. Customer support is not very helpful either, often leaving my inquiries unanswered for days. Not what I expected from a regulated broker.

Alice Johnson
New York, USA

Eddid Financial has a solid trading platform that I found easy to navigate. The Eddid One app is especially convenient for trading on the go. I’ve also appreciated the variety of instruments available, especially in forex. Customer support has been responsive when I’ve had questions, although I wish they offered 24/7 assistance. Overall, a positive experience so far.

Michael Chen
Toronto, Canada

My experience with Eddid Financial has been terrible. I deposited a significant amount, but when I tried to withdraw, my account was frozen with no clear reason. I have contacted support multiple times, but they have not resolved my issue. I feel scammed and regret choosing this broker.

Samantha Lee
Sydney, Australia

I’ve been trading with Eddid Financial for over a year now, and I couldn’t be happier. The execution speed is impressive, and I love the range of available trading instruments. Their trading platform is intuitive, and I appreciate the market analysis tools included. Customer support has always been helpful when I need assistance. Highly recommend for both beginners and experienced traders!

Eddid Financial Overview

Eddid Financial, officially known as Eddid Financial Holdings Limited, was established in 2015 and is headquartered in Hong Kong. This broker operates under the regulatory oversight of the Hong Kong Securities and Futures Commission (SFC), holding multiple licenses that enable it to provide a range of financial services, including securities and leveraged forex trading. With an operational history of 5-10 years, Eddid Financial has positioned itself as a trusted player in the fintech space, focusing on innovative solutions for both institutional and retail investors.

Eddid Financial offers a diverse portfolio of trading instruments, prominently featuring forex, alongside other assets such as stocks and futures. The broker’s proprietary trading platform, Eddid One, integrates advanced technology for seamless trading experiences, including mobile accessibility and comprehensive market analysis tools. Customer support is available to clients 24/5 through various channels, ensuring prompt assistance. With a commitment to leveraging technology and enhancing user experience, Eddid Financial stands out in the competitive brokerage landscape, catering to a global clientele seeking reliable and efficient trading solutions.

Is Eddid Financial Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Hong Kong Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme
Financial Industry Regulatory Authority (FINRA) United States SIPC Protection
Securities and Exchange Commission (SEC) United States SIPC Protection
National Futures Association (NFA) United States Fund Protection Measures

Is Eddid Financial Regulated and How Are Client Funds Protected?

Eddid Financial, officially known as Eddid Financial Holdings Limited, is regulated by recognized financial authorities, including the Hong Kong Securities and Futures Commission (SFC) and the Financial Industry Regulatory Authority (FINRA) in the United States. The broker operates under a robust regulatory framework that provides various investor protection measures, such as segregated client funds and participation in compensation schemes like the Securities Investor Protection Corporation (SIPC) in the U.S. This comprehensive regulatory oversight ensures that client assets are safeguarded, enhancing the trustworthiness and legitimacy of Eddid Financial as a reliable brokerage in the fintech market. The broker’s commitment to compliance and investor safety underscores its dedication to providing a secure trading environment for both institutional and retail clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Eddid Financial Offer for Traders?

Platform Device Support Key Features Additional Services
Eddid One iOS, Android, Windows, macOS 2FA, market search, multiple order types, price alerts, technical indicators Demo account, API access
Eddid Lite Windows, macOS Encryption, symbol lookup, one-click trading, push notifications VPS services
Eddid Pro Windows, macOS Advanced charting, order management, economic calendar Demo account

Eddid Financial provides a robust suite of trading platforms designed to meet the diverse needs of its clients. The Eddid One app is highly versatile, supporting mobile and desktop devices, and offers essential features such as market search and secure logins. Meanwhile, Eddid Lite and Eddid Pro cater more specifically to advanced traders, providing enhanced functionalities and detailed market analysis tools. All platforms ensure secure logins and fast order execution, while real-time alerts and efficient search tools enhance the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 100, Max 50,000 HKD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 10,000 HKD, USD
E-Wallet (e.g., PayPal) Instant 1.5% charge Min 50, Max 20,000 HKD, USD
Cryptocurrency Instant No platform fee Min 50, Max 10,000 BTC, ETH

Minimum Deposit

Eddid Financial requires a minimum deposit of HKD 100 or equivalent in other supported currencies. The minimum deposit may vary depending on the payment method chosen, with credit/debit cards and e-wallets typically allowing lower initial deposits.

How to Withdraw

  1. Log into your Eddid Financial account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit your withdrawal request.
  6. Check your email for confirmation and updates regarding the status of your withdrawal.

Customer Support

Eddid Financial Customer Support Overview

Support Channels

Eddid Financial provides multiple contact methods for customer support, ensuring clients can easily access assistance. Clients can reach out via:

  • Email: Clients can send inquiries to info@eddid.com.hk for support regarding their accounts or trading issues.
  • Live Chat: The broker offers a live chat option on their website for instant support.
  • Telephone: Clients can contact customer service at +852 2655 0300 for immediate assistance.
  • Social Media: Eddid Financial maintains a presence on various social media platforms, allowing clients to connect and receive updates.

Service Availability

Eddid Financial’s customer support is available 24/5, catering to clients from different time zones. The support team is proficient in multiple languages, including English and Chinese, ensuring clear communication and assistance for a diverse clientele.

Additional Resources

In addition to direct support, Eddid Financial offers valuable resources such as market analysis and trading signals. These resources can help clients make informed trading decisions and enhance their overall experience.

Frequently Asked Questions

Yes, Eddid Financial is regulated by the Hong Kong Securities and Futures Commission (SFC) and the Financial Industry Regulatory Authority (FINRA) in the United States. Client funds are protected through measures such as segregated accounts and participation in compensation schemes like the Securities Investor Protection Corporation (SIPC) in the U.S., ensuring that assets are safeguarded and enhancing trust in the brokerage.

Eddid Financial offers a diverse range of trading instruments, including forex, commodities like gold and oil, indices such as the S&P 500 and NASDAQ, stocks from both the US and UK markets, and cryptocurrencies like Bitcoin (BTC) and Ethereum (ETH). This extensive selection caters to various trading strategies and profiles.

Eddid Financial provides several account types to meet the needs of different traders: Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts for businesses, Islamic Accounts for clients seeking swap-free trading, and Demo Accounts for practice without risk. Each account type has distinct features tailored to various user profiles.

Eddid Financial offers multiple channels for customer support. Clients can reach out via email at info@eddid.com.hk, use the live chat feature on the website for instant assistance, or call the customer service hotline at +852 2655 0300. Support is available 24/5, ensuring clients can receive help across different time zones.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.