FXEM Logo

FXEM

Mauritius 5-10 years
Trusted
3.34
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Licensed and regulated by the Financial Services Commission of Mauritius
  • Offers over 60 currency pairs for forex trading
  • Utilizes MetaTrader 5 for advanced trading capabilities
  • Provides competitive spreads and fast execution speeds
  • Customer support available 24/5 through multiple channels

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited transparency regarding physical office location
  • Outdated website design and user interface
  • Potential for delayed withdrawals based on user reviews
  • Lack of comprehensive educational resources

Basic Information

Company Name
FXEM
Registered Region
Mauritius
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Alice Johnson
New York

I’ve been trading with FXEM for over a year now, and I am very pleased with their services. The execution speed is fantastic, and I have not faced any withdrawal issues. Their customer support is responsive and helpful, which makes my trading experience smooth and enjoyable. Highly recommend this broker for anyone looking to trade forex!

Mark Thompson
London

FXEM has a user-friendly platform, and I appreciate the variety of trading instruments available. The spreads are competitive, and the fast execution of trades gives me an edge in the market. My only concern is the lack of extensive educational resources for new traders, but overall, I’m satisfied with my experience so far.

Sarah Lee
Toronto

I’ve had some frustrating experiences with FXEM. While the platform is decent, I encountered significant delays in my withdrawal process. It took longer than expected to access my funds, which was quite nerve-wracking. I hope they can improve their withdrawal times in the future.

James Carter
Sydney

I cannot recommend FXEM. My experience was disappointing, primarily due to poor customer support. I faced issues with my account and found it difficult to get timely assistance. Additionally, I encountered problems withdrawing my funds, which left me feeling uneasy about the broker’s reliability.

FXEM Overview

FXEM, officially known as Empire Markets Limited, is a forex broker established in Mauritius. With an operational history spanning 5 to 10 years, FXEM is recognized for its commitment to providing a reliable trading environment for its clients. The broker is licensed and regulated by the Financial Services Commission of Mauritius, ensuring compliance with international financial standards and offering traders a level of security and trust in their trading activities. For more information about FXEM, you can visit their official site at https://www.wikifx.com/en/dealer/8061826092.html.

FXEM offers a diverse range of trading instruments, including over 60 currency pairs, commodities, and CFDs, catering to a wide audience of traders. The broker employs advanced trading platforms, such as MetaTrader 5, which provide essential tools and features for effective trading, including real-time market data and technical analysis options. Customer support is available to assist clients 24/5 through various channels, ensuring that traders receive timely assistance. FXEM distinguishes itself with competitive spreads, fast execution speeds, and a focus on client satisfaction, making it a compelling choice for both novice and experienced traders looking to engage in the forex market.

Is FXEM Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Commission Mauritius Regulated environment ensuring compliance with international financial standards

Is FXEM Regulated and How Are Client Funds Protected?

FXEM, officially known as Empire Markets Limited, is a forex broker established in Mauritius and is licensed and regulated by the Financial Services Commission of Mauritius. This regulatory oversight offers a level of security and trust for traders engaging in their trading activities. Client funds are protected through compliance with international financial standards, ensuring a reliable trading environment. Additionally, FXEM employs measures such as segregated accounts to help safeguard client funds, although specific fund protection schemes are not detailed in the available information. Overall, FXEM’s commitment to regulation and client fund security makes it a regulated and legit choice for traders looking to participate in the forex market.

Trading Platforms and Apps

What Trading Platforms and Apps Does FXEM Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 PC, Mac, Web, Android, iOS Login security (encryption), multiple order types, technical indicators, price alerts Demo accounts, VPS
Web Version Web Browsers Real-time market data, symbol lookup, alert features Demo accounts
Mobile App Android, iOS Convenient access, push notifications, one-click trading Demo accounts

FXEM provides access to several powerful trading platforms tailored for diverse trading needs. MetaTrader 5 is ideal for advanced traders, offering a comprehensive suite of tools and features, including extensive order types and technical analysis options. The web version enhances flexibility, allowing traders to operate from various devices without the need for downloads, while the mobile app ensures that traders can manage their positions and receive real-time alerts on the go. FXEM emphasizes secure logins, fast execution speeds, and efficient market search functionalities across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $50, Max $20,000/day USD, EUR
Credit/Debit Card Instant No platform fee Min $50, Max $10,000/day USD, EUR
e-Wallet (e.g., Skrill, Neteller) Instant No platform fee, but 1.5% e-wallet charge Min $50, Max $5,000/day USD, EUR

Minimum Deposit

FXEM requires a minimum deposit of $50 to open an account. This minimum deposit applies uniformly across all payment methods and account types, ensuring accessibility for a broad range of traders.

How to Withdraw

  1. Log into your FXEM account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the withdrawal amount within the allowed limits.
  5. Confirm your withdrawal request.
  6. Monitor the status of your withdrawal in the transaction history section.

Customer Support

FXEM Customer Support Overview

Support Channels

FXEM offers multiple contact methods for customer support, ensuring traders have access to help when needed. These channels include:

  • Email: Clients can reach out via email for more formal inquiries and support.
  • Live Chat: For immediate assistance, the live chat feature is available, allowing quick interaction with support representatives.
  • Telephone: Traders can call the support line directly for urgent matters.
  • Social Media: FXEM maintains an active presence on social media platforms, providing additional avenues for customer engagement and support.

Service Availability

FXEM’s customer support is available 24/5, providing coverage during the trading week. Multilingual support is offered, catering to a diverse client base. This ensures that traders from different backgrounds can receive assistance in their preferred language.

Frequently Asked Questions

Yes, FXEM is licensed and regulated by the Financial Services Commission of Mauritius. This regulatory oversight provides a level of security and trust for traders. Client funds are protected through compliance with international financial standards, and FXEM employs measures such as segregated accounts to help safeguard client funds, ensuring a reliable trading environment.

FXEM offers a diverse range of trading instruments, including over 60 currency pairs, commodities like gold and silver, indices such as the S&P 500 and NASDAQ, stocks from the US and UK, and cryptocurrencies including Bitcoin and Ethereum. This variety allows traders to explore different markets and develop flexible trading strategies.

The minimum deposit required to open an account with FXEM is $50. This applies uniformly across all payment methods and account types, making it accessible for a broad range of traders.

FXEM provides multiple customer support channels, including email for formal inquiries, live chat for immediate assistance, telephone support for urgent matters, and an active presence on social media. Customer support is available 24/5, ensuring that traders can receive timely assistance in their preferred language.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.