MONAXA Logo

MONAXA

Saint Vincent and the Grenadines 2-5 years
Trusted
2.22
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse trading instruments across multiple asset categories
  • Access to advanced trading platforms: MT4 and MT5
  • Customer support available via email, live chat, and telephone
  • Flexible account types catering to different trader levels
  • Basic fund protection measures: negative balance protection and client fund segregation

Cons

  • Not regulated by any recognized financial authority
  • Limited payment methods for deposits and withdrawals
  • Negative reviews regarding withdrawal issues
  • High spreads observed on various trading instruments
  • Lack of educational resources for novice traders

Basic Information

Company Name
MONAXA
Registered Region
Saint Vincent and the Grenadines
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Malif Azhari
Saint Vincent and the Grenadines

I deposited funds and waited for 4 days, but my deposit never appeared. MONAXA completely ignored my support ticket for days. Very disappointing experience.

Nurul Nurul
Saint Vincent and the Grenadines

I used MONAXA for a while but faced issues with withdrawals. My profit was deducted without explanation, and I felt accused of abuse. I wouldn’t recommend this broker.

Alonso 599
Saint Vincent and the Grenadines

I’m very happy with MONAXA. The withdrawals are quick, and the customer service has been very helpful. They provided great analysis and support for my trading.

Cherrie
Saint Vincent and the Grenadines

MONAXA has solid leverage options and their customer service is top-notch. They are always available to help when needed. Overall, a good trading experience.

MONAXA Overview

MONAXA is a forex broker established in Saint Vincent and the Grenadines, operating for a period between 2 to 5 years. The broker is officially registered under the name Monaxa Group, providing traders with access to a variety of financial markets. MONAXA is committed to ensuring a secure trading environment, and although specific regulatory details are not mentioned, it operates under the guidelines applicable to its registered region. For more information about the broker, you can visit their profile on WikiFX at the provided link.

MONAXA offers a wide range of trading instruments, including forex, which allows clients to engage in the global currency markets. The broker provides access to advanced trading platforms, ensuring traders have the necessary tools for effective trading decisions. Customer support is available to assist clients, enhancing the overall trading experience. With a focus on delivering a seamless trading environment, MONAXA aims to cater to both novice and experienced traders alike, emphasizing reliability and user-friendly services.

Is MONAXA Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
None Saint Vincent and the Grenadines Negative balance protection, segregation of client funds

Is MONAXA Regulated and How Are Client Funds Protected?

MONAXA is not regulated by any recognized financial authority. It operates primarily through MONAXA Ltd, which is registered in Saint Vincent and the Grenadines. Clients should be aware that being serviced by an offshore entity can involve increased risks, as there are no regulatory protections typical of more established jurisdictions. However, MONAXA does implement some basic fund safety measures, such as negative balance protection and the segregation of client funds from the company’s operational funds. It is important for prospective clients to consider these factors when assessing the safety of their investments with this broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does MONAXA Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Login security (2FA), multiple order types, technical indicators, symbol lookup Demo accounts, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Advanced charting tools, market depth, economic calendar, one-click trading Demo accounts, VPS
Web Version Any device with a web browser Real-time alerts, price alerts, order types, market search None
Mobile App iOS, Android Push notifications, quick execution, account management None

MONAXA provides various trading platforms catering to different trader needs. The MT4 platform is popular among beginners for its user-friendly interface and essential trading tools. MT5 offers advanced features suitable for experienced traders looking for more analytical capabilities. The web version allows for easy access from any device, while the mobile app enables traders to manage their accounts on the go. Security measures such as two-factor authentication enhance login security, ensuring that traders can operate safely while benefiting from fast order execution and real-time alerts.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $50, Max $10,000/day USD, EUR
Credit/Debit Card Instant No platform fee Min $50, Max $5,000/day USD, EUR
E-wallet (e.g., Skrill, Neteller) Instant 1.5% charge Min $20, Max $10,000/day USD, EUR

Minimum Deposit

The minimum deposit requirement at MONAXA is $50. This applies uniformly across all payment methods and account types, ensuring accessibility for traders at various levels.

How to Withdraw

  1. Log in to your MONAXA account.
  2. Navigate to the withdrawal section of the platform.
  3. Select your preferred withdrawal method from the options available.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit the withdrawal request and await confirmation of your transaction.

Customer Support

MONAXA Customer Support Overview

Support Channels

MONAXA provides various support channels to assist customers effectively. Traders can reach out via:

  • Email: Clients can send inquiries through email for detailed assistance.
  • Live Chat: Instant response is available through the live chat feature on the website.
  • Telephone: A direct line is available for those who prefer speaking to support representatives.
  • Social Media: MONAXA maintains a presence on various social media platforms for updates and support inquiries.

Service Availability

Customer support at MONAXA is available during business hours, ensuring timely assistance for traders. Multilingual support is also offered, catering to a diverse range of clients. Supported languages include English and several others, enhancing communication and service quality.

Additional Resources

In addition to direct support, MONAXA provides educational resources such as webinars and market analysis, which can help traders improve their skills and market understanding.

Frequently Asked Questions

MONAXA is not regulated by any recognized financial authority. It operates under the jurisdiction of Saint Vincent and the Grenadines. However, it implements basic fund protection measures, including negative balance protection and the segregation of client funds from operational funds. Clients should be aware of the risks associated with trading through an unregulated broker.

MONAXA offers a variety of account types, including Standard, Pro, Zero, and Cent accounts. Each type is designed to cater to different trader levels, from beginners to professional traders, with varying minimum deposits, spreads, and features to suit diverse trading strategies.

MONAXA provides access to several trading platforms, including MetaTrader 4 (MT4) and MetaTrader 5 (MT5), which are available on various devices such as Windows, macOS, iOS, and Android. Additionally, a web version and a mobile app are available, offering flexibility for traders to manage their accounts and execute trades conveniently.

Clients can reach MONAXA’s customer support through multiple channels including email, live chat, and telephone. Customer support is available during business hours, and the team is equipped to assist in various languages, ensuring effective communication with traders.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.