Axen Capital Logo

Axen Capital

Mexico 5-10 years
Trusted
1.53
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Multiple account types catering to different trader needs
  • User-friendly trading platforms: MetaTrader 5, web version, and mobile app
  • Commitment to transparency and customer trust
  • Instant deposit options with various payment methods

Cons

  • Not regulated by any financial authority
  • No investor protection measures in place
  • Limited transparency about operations and fees
  • High minimum deposit requirements for advanced accounts
  • Potential withdrawal issues reported by users

Basic Information

Company Name
Axen Capital
Registered Region
Mexico
Established Period
5-10 years
Company Service Email Address
Contact Number
+524521820018
Company Website

User Reviews

Carlos Martinez
Mexico City

I had high hopes when I started with Axen Capital, but my experience has been disappointing. Withdrawing my funds has been a nightmare. I submitted my request weeks ago and still haven’t received my money. The customer support is responsive, but they seem to be unable to resolve the issues effectively.

Ana Gomez
Guadalajara

I’m extremely dissatisfied with Axen Capital. The lack of regulation is a huge red flag for me, and I regret trusting them with my funds. I’ve faced multiple delays in withdrawing money, and I feel like my investments are not safe. I wouldn’t recommend this broker to anyone.

Luis Herrera
Puebla

Overall, my experience with Axen Capital has been quite positive. The trading platform is user-friendly and the variety of instruments is impressive. I appreciate the fast deposit options and the support I received when I had questions. However, I remain cautious due to their unregulated status.

María Lopez
Monterrey

I’ve been trading with Axen Capital for over a year now, and I couldn’t be happier. The customer service is exceptional, always ready to help. I love the trading tools available on the platform, which have made my trading experience enjoyable and profitable. Highly recommend!

Axen Capital Overview

Axen Capital is a forex broker founded in 2017 and based in Mexico. With an operating period of 5-10 years, the company has established itself in the financial sector, focusing on providing innovative brokerage services. While specific regulatory information is not detailed, the broker operates within a framework that emphasizes transparency and client trust, contributing to its growth and reputation in the industry.

Is Axen Capital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Not Regulated Mexico None

Is Axen Capital Regulated and How Are Client Funds Protected?

Axen Capital is not regulated by any recognized financial authority. This lack of regulation poses significant risks for traders, as there are no formal investor protection mechanisms in place. Clients trading with an unregulated broker like Axen Capital may face heightened dangers, including the potential for fraud and inadequate safeguards for their funds. It is critical for prospective clients to be cautious and fully aware of these risks when considering engaging with Axen Capital.

Trading Platforms and Apps

What Trading Platforms and Apps Does Axen Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Login security (encryption), multiple order types, technical indicators, price alerts Demo accounts, VPS
Web Version Any device with internet access Market search, one-click trading, real-time alerts Access to all account types
Mobile App iOS, Android Convenient login, push notifications, market overview, order management Integrated trading tools

Axen Capital provides various trading platforms catering to different user needs. MetaTrader 5 is particularly suited for advanced traders requiring extensive tools, while the web version offers flexibility for trading from any device. The mobile app facilitates trading on the go, allowing users to manage their accounts conveniently. All platforms emphasize secure logins and efficient order execution, with real-time alerts and robust market search functionalities enhancing the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SPEI Instant No platform fee Min 50, Max 20,000/day MXN, USD
Bank Transfer 3–5 days No platform fee Min 100, Max 10,000/day MXN, USD
Credit/Debit Card Instant No platform fee, 2% for international cards Min 50, Max 15,000/day MXN, USD
Cryptocurrency Instant No platform fee Min 50, Max 5,000/day BTC, ETH

Minimum Deposit

Axen Capital requires a minimum deposit that varies by account type. For the Standard Account, the minimum deposit is accessible, while higher-tier accounts may have increased minimums which align with their advanced features. The deposit requirement does not change based on payment method or region.

How to Withdraw

  1. Log in to your Axen Capital account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request and wait for the processing time indicated for your selected method.

Customer Support

Axen Capital Customer Support Overview

Support Channels

Axen Capital provides multiple contact methods for customer support, ensuring that assistance is readily available for clients. Support can be reached through:

  • Email: Clients can send their inquiries to hola@axencapital.com.
  • Telephone: For direct communication, clients can call +52 452 182 0018.
  • Live Chat: An option on the Axen Capital website allows for immediate assistance.
  • Social Media: Clients can also engage with Axen Capital through their social media channels for updates and support.

Service Availability

Axen Capital’s customer support operates during standard business hours. While specific support hours are not detailed, clients can typically expect availability during weekdays. Multilingual support may be available, although specific languages are not explicitly mentioned.

Frequently Asked Questions

Axen Capital is not regulated by any recognized financial authority. This lack of regulation poses significant risks for traders, as there are no formal investor protection mechanisms in place, making it crucial for prospective clients to be cautious when considering engaging with Axen Capital.

Axen Capital offers a diverse range of trading instruments across various asset categories, including Forex, commodities, indices, stocks, and cryptocurrencies. This broad selection caters to different trading styles and preferences, enhancing the overall trading experience for users.

Axen Capital offers several account types tailored to different trader needs, including a Standard Account for beginners, ECN Zero Commission for experienced traders, and various ECN accounts for advanced traders. Each account type has specific characteristics and minimum deposit requirements to suit different trading strategies.

Clients can reach Axen Capital’s customer support through several channels: by email at hola@axencapital.com, by telephone at +52 452 182 0018, through the live chat option available on the Axen Capital website, and via their social media channels. Support is typically available during standard business hours.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.