GAIN Capital Logo

GAIN Capital

United States 5-10 years
Trusted
1.56
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by CFTC, NFA, FCA, and ASIC
  • Diverse trading instruments including forex, CFDs, and cryptocurrencies
  • Advanced trading platforms such as MT4 and web version
  • 24/5 customer support in multiple languages
  • Minimum deposit requirement of $50 for all account types

Cons

  • Higher minimum deposit requirement compared to some competitors
  • Mixed reviews regarding withdrawal processes and delays
  • Limited range of trading platforms primarily focused on MT4
  • Inactivity fees applied after one year of account dormancy
  • Limited educational resources for advanced trading strategies

Basic Information

Company Name
GAIN Capital
Registered Region
United States
Established Period
5-10 years
Company Service Email Address
Contact Number
+18773673946
Company Website

User Reviews

John Smith
New York, NY

I had high hopes for GAIN Capital, but my experience has been disappointing. The withdrawal process took longer than expected, and customer support was unresponsive when I reached out for help. I expected better service from a regulated broker.

Emily Johnson
Los Angeles, CA

Overall, my experience with GAIN Capital has been positive. The MT4 platform is user-friendly, and I appreciate the range of trading instruments available. Customer support has generally been helpful, but there were a few delays when I needed urgent assistance.

Michael Brown
Chicago, IL

My experience with GAIN Capital has been truly frustrating. After making a withdrawal request, I faced numerous delays and a lack of communication from their support team. It feels like they make it intentionally difficult to access your own funds.

Sophia Davis
Miami, FL

I really enjoy trading with GAIN Capital. The variety of instruments they offer is fantastic, and I love the advanced features of their trading platforms. Plus, their customer support has always been responsive when I needed help. Highly recommend!

GAIN Capital Overview

GAIN Capital, founded in 1999, is a prominent forex broker headquartered in the United States. With more than two decades in the industry, GAIN Capital has established itself as a trusted provider of online trading services. The company operates in compliance with regulatory standards, ensuring a secure trading environment for its clients. As a reputable financial institution, GAIN Capital is committed to maintaining high standards of transparency and integrity in its operations, catering to a global clientele seeking reliable trading solutions.

The broker offers a comprehensive range of trading instruments, including forex and contracts for difference (CFDs), providing clients with diverse opportunities for investment. GAIN Capital supports traders through advanced trading platforms that incorporate essential features such as real-time charting tools and efficient execution methods. Customer support is available 24/5, ensuring that traders can receive assistance in multiple languages through various channels. With a focus on innovation and client satisfaction, GAIN Capital distinguishes itself in the competitive forex market, appealing to both retail and institutional traders seeking robust trading options and reliable service.

Is GAIN Capital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
CFTC United States Segregated Funds
NFA United States Segregated Funds
FCA United Kingdom Segregated Funds, FSCS Coverage
ASIC Australia Segregated Funds

Is GAIN Capital Regulated and How Are Client Funds Protected?

GAIN Capital is a regulated broker, compliant with several recognized financial authorities, including the CFTC and NFA in the United States, the FCA in the United Kingdom, and ASIC in Australia. This regulatory status ensures that GAIN Capital adheres to strict operational standards, providing a safe trading environment for clients. Client funds are protected through the use of segregated accounts, which separate client funds from the broker’s own operational funds, minimizing the risk of loss in the event of financial difficulties. Additionally, in jurisdictions like the UK, clients benefit from the Financial Services Compensation Scheme (FSCS), which offers further protection for their investments. This regulatory oversight enhances the legitimacy of GAIN Capital as a trusted broker in the financial market.

Trading Platforms and Apps

What Trading Platforms and Apps Does GAIN Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Any device with web access Secure login, symbol lookup, push notifications, economic calendar API access
Mobile App iOS, Android Biometric login, one-click trading, price alerts, real-time charts Demo account

GAIN Capital offers a variety of trading platforms to meet the diverse needs of traders. The MT4 platform is popular among traders for its comprehensive tools and features, supporting traders across multiple devices including desktops and mobile devices. The web version provides flexibility for trading from any device with internet access, while the mobile app allows for convenient trading on the go. All platforms prioritize secure logins and offer efficient order execution, real-time alerts, and various market search tools, ensuring an efficient trading experience. Additionally, GAIN Capital supports both demo accounts and API access, enhancing the usability for different trading strategies.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $50, Max $20,000/day USD, GBP, AUD
Credit/Debit Card Instant No platform fee Min $50, Max $10,000/day USD, GBP, AUD
e-Wallet (e.g., PayPal, Skrill) Instant No platform fee, but 1.5% e-wallet charge Min $50, Max $10,000/day USD, GBP, AUD

Minimum Deposit

GAIN Capital requires a minimum deposit of $50 for all account types. This minimum deposit remains consistent across various payment methods and is applicable in all regions served by GAIN Capital.

How to Withdraw

  1. Log in to your GAIN Capital account.
  2. Navigate to the ‘Withdraw’ section.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit your withdrawal request and wait for confirmation.
  6. Funds will be processed according to the selected withdrawal method’s processing time.

Customer Support

GAIN Capital Customer Support Overview

Support Channels

GAIN Capital offers multiple contact methods to assist customers with their inquiries and support needs. Traders can reach out via:

  • Email: Clients can email support at support@gainapp.com for general inquiries and account-related questions.
  • Live Chat: A live chat option is available for immediate assistance, typically responding within an hour during office hours.
  • Telephone: Clients can contact GAIN Capital at +1 877 367 3946 for prompt support.
  • Social Media: GAIN Capital maintains a presence on professional platforms like LinkedIn, which can serve as an additional resource for updates.

Service Availability

GAIN Capital’s customer support operates 24/5, ensuring availability Monday through Friday. Support is offered in multiple languages to accommodate a global clientele.

Additional Resources

GAIN Capital provides various educational resources, including video tutorials, webinars, and market analysis, to help traders enhance their skills and strategies.

Frequently Asked Questions

GAIN Capital is regulated by multiple authorities, including the CFTC, NFA, FCA, and ASIC, which enforces strict operational standards. Client funds are protected through segregated accounts, ensuring that your funds are kept separate from the broker’s operational funds. Additionally, in the UK, clients benefit from the Financial Services Compensation Scheme (FSCS) for added protection.

GAIN Capital offers a comprehensive range of trading instruments, including various forex pairs, commodities like gold and oil, indices such as the S&P 500 and NASDAQ, stocks from the US and UK, and cryptocurrencies like BTC and ETH. This diversity allows traders to implement different strategies based on their investment goals.

GAIN Capital offers several account types tailored to different traders. These include Retail Accounts for beginners, Professional Accounts for experienced traders, Corporate Accounts for businesses, Islamic Accounts compliant with Sharia law, and Demo Accounts for practice without risk. Each account type has unique features and requirements.

GAIN Capital provides multiple support channels for customer assistance. You can reach out via email at support@gainapp.com, use the live chat option for immediate help, or call their support line at +1 877 367 3946. Customer support operates 24/5 and is available in multiple languages to assist a global clientele.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.