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Alpha Markets

Cyprus 2-5 years
Trusted
1.4
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Cyprus Securities and Exchange Commission (CySEC)
  • Access to over 50 currency pairs for forex trading
  • Diverse range of trading instruments including commodities, indices, stocks, and cryptocurrencies
  • User-friendly trading platforms: MetaTrader 4 and web/mobile applications
  • Customer support available five days a week through multiple channels

Cons

  • Unregulated status raises concerns about safety
  • Limited trading platform functionality
  • Negative user feedback regarding withdrawal issues
  • Lack of comprehensive educational resources
  • Customer support availability not 24/7

Basic Information

Company Name
Alpha Markets
Registered Region
Cyprus
Established Period
2-5 years
Company Service Email Address
Contact Number
+27129800035

User Reviews

John Smith
Nicosia, Cyprus

I faced significant issues with Alpha Markets regarding withdrawals. After making a profit, my withdrawal request was pending for weeks, and eventually declined. Customer support was unresponsive, making the whole experience frustrating. I would not recommend this broker based on my experience.

Emily Johnson
London, UK

Overall, my experience with Alpha Markets has been positive. The MetaTrader 4 platform is user-friendly and offers great tools for analysis. I appreciate the variety of trading instruments available, especially the forex pairs. However, I do wish customer support was a bit faster.

Michael Brown
Berlin, Germany

Alpha Markets has been a nightmare for me. I was unable to withdraw my funds after making a profit. They keep giving excuses, and their support is terrible. I feel cheated and would advise others to stay away from this broker.

Sarah Davis
Toronto, Canada

I had a great experience trading with Alpha Markets! The platform is intuitive, and I found the trading conditions to be quite favorable. The range of forex pairs is impressive, and I received timely assistance from customer support when needed. Highly recommend for new traders!

Alpha Markets Overview

Alpha Markets is a forex broker established in Cyprus, and it has been operational for 2-5 years. The broker is regulated and authorized by the Cyprus Securities and Exchange Commission (CySEC), ensuring compliance with stringent financial regulations. This regulatory oversight provides an added layer of trust for traders seeking a reliable platform for their trading activities.

Alpha Markets offers a diverse range of trading instruments, focusing primarily on forex pairs. Traders can access over 50 currency pairs, engaging in the global forex market, which boasts a daily turnover exceeding $6 trillion. The broker provides a user-friendly trading environment via the popular MetaTrader 4 platform, offering essential features such as advanced charting tools and mobile accessibility. Customer support is readily available five days a week through multiple channels, ensuring that traders receive timely assistance. With a commitment to transparency and competitive trading conditions, Alpha Markets strives to equip traders with the tools and resources necessary for successful trading experiences.

Is Alpha Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds

Is Alpha Markets Regulated and How Are Client Funds Protected?

Alpha Markets is a forex broker that is regulated by the Cyprus Securities and Exchange Commission (CySEC), ensuring compliance with established financial regulations. This regulatory status provides an essential layer of trust for traders, affirming that the broker operates under the oversight of a recognized financial authority. To protect client funds, Alpha Markets employs measures such as holding customer deposits in segregated accounts at top-tier banks. This practice helps safeguard traders’ funds, ensuring that they are kept separate from the broker’s operational funds. Overall, Alpha Markets demonstrates a commitment to maintaining a safe trading environment through its regulatory compliance and client fund protection strategies.

Trading Platforms and Apps

What Trading Platforms and Apps Does Alpha Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, price alerts Demo account, VPS
Web Version Any device with a web browser Encryption, symbol lookup, push notifications Demo account
Mobile App iOS, Android Biometrics, one-click trading, real-time alerts Demo account

Alpha Markets offers a range of trading platforms tailored for different needs. The MetaTrader 4 platform is ideal for traders seeking advanced tools and customization, while the web version provides versatility across devices without needing downloads. The mobile app caters to traders on the go, enabling secure login and timely market alerts. Each platform ensures a secure trading environment through encryption and other safety measures, enhancing user confidence. With these platforms, Alpha Markets effectively supports a wide array of trading strategies while offering tools for market analysis and effective order execution.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 10,000/day EUR, USD
Credit/Debit Card Instant No platform fee Min 50, Max 20,000 EUR, USD
e-Wallets (Skrill, Neteller) Instant 1.5% e-wallet charge Min 50, Max 20,000 EUR, USD
Cryptocurrency (BTC, ETH) Instant No platform fee Min 50, Max 10,000 EUR, USD

Minimum Deposit

Alpha Markets requires a minimum deposit of €100 or equivalent in other base currencies to open a trading account. This amount may vary based on the payment method selected or the type of account being opened.

How to Withdraw

  1. Log in to your Alpha Markets trading account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method.
  4. Enter the withdrawal amount and ensure it complies with the minimum and maximum limits.
  5. Submit your withdrawal request.
  6. You will receive a confirmation email regarding your withdrawal request.
  7. Wait for the processing time specified for your chosen withdrawal method.

Customer Support

Alpha Markets Customer Support Overview

Support Channels

Alpha Markets offers multiple contact methods to assist clients effectively. Traders can reach out via:

  • Email: Clients can send inquiries to support@alphamkts.com for assistance.
  • Live Chat: Available on the website, providing instant help for urgent queries.
  • Telephone: Customers can contact the support team based in Cyprus using local numbers for direct assistance.
  • Social Media: Stay connected and informed through Alpha Markets’ social media channels.

Service Availability

Customer support is available five days a week, offering assistance 24 hours a day. Alpha Markets provides multilingual support, ensuring that clients from various regions can communicate effectively. Supported languages include English and other languages as required.

Frequently Asked Questions

Yes, Alpha Markets is regulated by the Cyprus Securities and Exchange Commission (CySEC). Client funds are protected through measures such as holding customer deposits in segregated accounts at top-tier banks, ensuring they are kept separate from the broker’s operational funds.

Alpha Markets offers a diverse range of trading instruments, including over 50 currency pairs in forex, commodities like gold and oil, various indices, stocks from major markets, and cryptocurrencies such as Bitcoin and Ethereum.

Alpha Markets provides several account types tailored to different traders, including Retail, Professional, Corporate, and Demo Accounts. Trading fees vary by product, with competitive spreads and commissions depending on the asset class.

You can reach Alpha Markets customer support via email at support@alphamkts.com, use the live chat feature on their website for instant assistance, or call their local support numbers. Customer support is available five days a week.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.