CAPEX.com
Pros and Cons
Pros
- Regulated by CySEC, FSCA, FSA, and FSRA
- Access to over 2,100 trading instruments including forex, stocks, and commodities
- Advanced trading platforms: MetaTrader 5 and CAPEX WebTrader
- Comprehensive educational resources including webinars and tutorials
- Strong fund protection via segregated accounts and negative balance protection
Cons
- High minimum deposit requirement of $1,000
- Limited cryptocurrency offerings compared to competitors
- Potential inactivity fees after 60 days
- Lack of comprehensive educational resources for advanced traders
- Customer support response times may vary
Basic Information
User Reviews
CAPEX.com Overview
CAPEX.com is a global online broker established in Cyprus, operating under the full name KW Investments Ltd. With an operational history ranging from 5 to 10 years, CAPEX.com aims to make online trading more accessible and rewarding for clients worldwide. The broker is regulated in Cyprus, ensuring a level of security and trust for its users. For detailed information about its regulatory status, you can visit their profile on WikiFX at https://www.wikifx.com/en/dealer/7451755412.html.
As a broker, CAPEX.com offers a diverse range of trading instruments, including forex, indices, commodities, and more, allowing traders to access over 2,100 assets. The broker provides robust trading platforms equipped with advanced features, such as fast execution speeds and comprehensive analytical tools. Customer support is available to assist traders with their inquiries, reflecting CAPEX.com’s commitment to enhancing the trading experience. The broker differentiates itself through a combination of technology, educational resources, and a client-centric approach, making it a noteworthy choice for traders seeking to navigate the financial markets effectively.
Is CAPEX.com Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Cyprus Securities and Exchange Commission (CySEC) | Cyprus | Segregated Funds |
| Financial Sector Conduct Authority (FSCA) | South Africa | Segregated Funds |
| Financial Services Authority (FSA) | Seychelles | Segregated Funds |
| Abu Dhabi Global Market, Financial Services Regulatory Authority (FSRA) | UAE | Segregated Funds |
Is CAPEX.com Regulated and How Are Client Funds Protected?
CAPEX.com is a regulated broker, operating under the oversight of multiple recognized financial authorities, including the Cyprus Securities and Exchange Commission (CySEC) and the Financial Sector Conduct Authority (FSCA) in South Africa, among others. This regulatory framework ensures that the broker adheres to strict compliance standards, enhancing its legitimacy and trustworthiness in the trading community.
Client funds are protected through the implementation of segregated accounts, which means that client deposits are kept separate from the broker’s operational funds. This practice enhances the safety of client assets and helps to prevent misuse. Additionally, CAPEX.com is committed to maintaining high standards of ethical trading and transparency, ensuring a secure trading environment for its clients.
Trading Products and Services
What trading instruments does CAPEX.com offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, Major & Minor Pairs | Many |
| Commodities | Gold, Silver, Crude Oil, Natural Gas | Many |
| Indices | S&P 500, NASDAQ, FTSE 100, DAX | Many |
| Stocks | US (e.g. Apple, Tesla), UK (e.g. BP, Vodafone) | Many |
| Cryptocurrencies | BTC, ETH, XRP, LTC | Many |
CAPEX.com provides a diverse array of trading instruments across multiple asset categories, including Forex, commodities, indices, stocks, and cryptocurrencies. This extensive selection is designed to cater to the needs of various traders, from beginners seeking to explore the markets to seasoned professionals looking for advanced trading options. By offering over 2,100 financial instruments, CAPEX.com supports portfolio diversification and enables traders to implement flexible strategies that align with their investment goals. The broker’s commitment to providing a wide range of products enhances the trading experience, equipping users with the tools necessary to navigate the dynamic financial markets effectively.
Account Types and Trading Conditions
What Account Types and Fees Does CAPEX.com Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Essential Account | Beginners | Dual platform access, limited educational resources, dedicated support | Minimum deposit of $1,000 |
| Original Account | Intermediate Traders | Enhanced educational resources, more dedicated support days | Minimum deposit of $5,000 |
| Signature Account | Experienced Traders | Full access to educational resources, daily dedicated support, exclusive trading conditions | Minimum deposit of $25,000 |
Account Opening Process
Opening an account with CAPEX.com involves a straightforward process consisting of the following steps: First, you will need to register by providing personal information such as name, email, and chosen password. After registration, you must verify your account by submitting necessary documents, including proof of identity and proof of residence. This typically includes a valid passport or ID and a utility bill or bank statement. Once your identity is verified, you can fund your account and start trading. It is also worth noting that account flexibility allows for upgrading to a professional account later if desired.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 | Tight spreads for major pairs |
| CFDs (Stocks) | Variable | $0 | No commission on CFD trading |
| Cryptocurrencies (BTC/USD) | 1.0% | 0.1% | Variable depending on volatility |
Other Fees
CAPEX.com may charge various fees beyond trading costs, including potential deposit and withdrawal fees, although there are currently no withdrawal fees. Inactivity fees may apply if the account remains dormant for a specific period. Additionally, there could be overnight interest (swap rates) for positions held beyond trading hours, and currency conversion fees may be incurred when trading instruments in a different currency than your account base currency.
Trading Platforms and Apps
What Trading Platforms and Apps Does CAPEX.com Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MetaTrader 5 (MT5) | Windows, macOS, iOS, Android | Two-factor authentication, advanced charting, multiple order types, technical indicators | Demo accounts, API access |
| CAPEX WebTrader | Windows, macOS | Secure login, customizable layouts, real-time market quotes, trading alerts | Demo accounts, integrated research tools |
| CAPEX Mobile App | iOS, Android | Biometric login, one-click trading, price alerts, portfolio tracking | Demo accounts |
CAPEX.com provides a range of trading platforms tailored to various trader needs. MetaTrader 5 is ideal for advanced traders seeking comprehensive tools and automation features, while the CAPEX WebTrader offers a user-friendly interface with advanced analytics. The CAPEX Mobile App ensures mobile trading convenience, allowing users to engage with the markets anywhere. Each platform emphasizes secure login methods, quick order execution, and effective trading management tools, ensuring a robust trading experience across devices.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | 3–5 business days | No platform fee | Min $1,000, Max $100,000 | USD, EUR, GBP |
| Credit/Debit Card | Instant | No platform fee | Min $1,000, Max $10,000 | USD, EUR |
| e-Wallet (e.g., Skrill, Neteller) | Instant | No platform fee, 1.5% charge | Min $1,000, Max $20,000 | USD, EUR |
Minimum Deposit
CAPEX.com requires a minimum deposit of $1,000 for all account types. This amount remains consistent across different payment methods and regions, ensuring uniformity for all traders.
How to Withdraw
To withdraw funds from your CAPEX.com account, follow these steps:
1. Log into your account on the CAPEX.com platform.
2. Navigate to the ‘Withdrawal’ section in your account dashboard.
3. Select your preferred withdrawal method from the available options.
4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
5. Confirm your withdrawal request and check for any required verification steps.
6. Wait for the processing time to complete, which varies by method, before the funds are credited to your chosen account.
Customer Support
CAPEX.com Customer Support Overview
Support Channels
CAPEX.com offers multiple support channels to assist its customers effectively. Traders can reach out through:
- Email: Customers can send inquiries or support requests via email for detailed assistance.
- Live Chat: The live chat feature is available on the CAPEX.com website for instant support.
- Telephone: Users can contact customer support through designated phone numbers for direct communication.
- Social Media: CAPEX.com is also accessible through various social media platforms, providing another channel for support and engagement.
Service Availability
Customer support at CAPEX.com is available 24/5, ensuring that traders can access help during the trading week. The support team is equipped to assist clients in multiple languages, enhancing the accessibility of services for a diverse client base.
Additional Resources
In addition to direct support, CAPEX.com provides various educational resources to support traders in their journey. These include video tutorials, webinars, and market analysis, helping clients enhance their trading knowledge and skills.
Frequently Asked Questions
Your funds are held in segregated accounts, ensuring that your money is kept separate from the broker’s operational funds. This practice enhances the safety of client assets and complies with the regulations set by recognized authorities, including the Cyprus Securities and Exchange Commission (CySEC). Moreover, CAPEX.com is a member of the investor’s compensation fund, which protects clients in case of company insolvency.
To withdraw your funds, log into your CAPEX.com account, navigate to the ‘Withdraw Funds’ section, and follow the prompts. If you face issues, ensure that your withdrawal request is submitted correctly and check if any additional documentation is required. Processing typically takes one business day, but it may take 3 to 7 business days for the funds to reach you, depending on your withdrawal method.
CAPEX.com offers a diverse range of trading instruments across various asset categories, including forex, commodities, indices, stocks, and cryptocurrencies. With access to over 2,100 financial instruments, traders can engage in multiple markets and employ different trading strategies to meet their investment goals.
Yes, CAPEX.com requires a minimum deposit of $1,000 for all account types. This amount is consistent across different payment methods and regions, allowing all traders to start with the same initial investment.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.