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Orbex

Cyprus 10-15 years
Trusted
6.71
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by CySEC and FSC
  • Over 300 forex pairs and diverse asset classes
  • Trading platforms: MetaTrader 4 and 5
  • Comprehensive educational resources and trader support
  • 24/5 multilingual customer service

Cons

  • No access for U.S. and Canadian clients
  • Limited payment options compared to competitors
  • No social or copy trading features available
  • High minimum deposit for Premium and Ultimate accounts
  • Inconsistent customer support reported by users

Basic Information

Company Name
Orbex
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
+35725588855
Company Website

User Reviews

Samantha Lee
Toronto, Canada

I’ve been trading with Orbex for over a year now, and I’m thoroughly impressed! The execution speed is remarkable, and I rarely experience slippage. The educational resources they offer have significantly improved my trading skills. Their customer support is also responsive and helpful, which adds to my overall positive experience with this broker.

Mark Thompson
London, UK

Orbex has been a reliable partner in my trading journey. I appreciate the variety of trading instruments available, especially the forex pairs. The MetaTrader platform is user-friendly and packed with features. My only complaint is the withdrawal process, which can take longer than expected at times, but overall, I’m satisfied with their services.

John Carter
New York, USA

I had a frustrating experience with Orbex. My withdrawal took longer than advertised, and I faced issues getting timely support from their customer service. I felt left in the dark about my funds, which was concerning. I expected better communication and efficiency from a broker with their reputation.

Emily Zhang
Sydney, Australia

My experience with Orbex has been disappointing. After requesting a withdrawal, I received no updates for days. When I finally contacted support, they were unhelpful and dismissive. I feel like I’ve been scammed, and I regret choosing this broker for my trading activities.

Orbex Overview

Orbex is a well-established forex broker, founded in 2011 and based in Cyprus. With over a decade of experience in the financial services industry, Orbex has built a reputation for providing competitive trading conditions underpinned by regulatory oversight. The broker is committed to offering a secure and transparent trading environment, ensuring that clients can trade with confidence. Orbex has been licensed and regulated since its inception, which enhances its credibility in the forex market.

As a leading global investment firm, Orbex offers a diverse range of trading instruments, including over 300 forex pairs, indices, stocks, and commodities. The broker provides access to advanced trading platforms like MetaTrader 4 and 5, equipped with essential tools and features for traders of all levels. Customer support is available 24/5, ensuring that clients receive assistance in multiple languages through various channels. Orbex distinguishes itself by offering unique advantages such as fast execution speeds, competitive trading conditions, and a strong emphasis on trader education, positioning itself as a trusted partner in the trading journey.

Is Orbex Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Commission (FSC) Mauritius Segregated Funds, Investor Compensation Fund
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Negative Balance Protection

Is Orbex Regulated and How Are Client Funds Protected?

Orbex is a well-regulated forex broker, holding licenses from both the Financial Services Commission of Mauritius and the Cyprus Securities and Exchange Commission. This multi-regulatory status enhances its credibility and assures clients of a safe trading environment. Client funds are protected through stringent measures, including the segregation of client accounts from company funds and participation in an investor compensation fund, which provides an additional layer of security. Furthermore, Orbex implements negative balance protection, ensuring that traders cannot lose more than their initial investment. This commitment to regulatory compliance and client fund safety positions Orbex as a legitimate choice for traders seeking a secure trading experience.

Trading Platforms and Apps

What Trading Platforms and Apps Does Orbex Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, encryption, market depth, economic calendar, advanced charting tools Demo accounts, VPS services
Web Version Any device with internet access Secure login, symbol lookup, real-time alerts Demo accounts

Orbex provides a selection of trading platforms designed to accommodate various trading preferences. The MetaTrader 4 and 5 platforms are renowned for their user-friendly interfaces and robust features, making them suitable for both novice and experienced traders. The mobile applications allow for trading on the go, ensuring that traders can manage their accounts anytime, while the web version offers accessibility from any internet-enabled device.

Each platform emphasizes security with features like two-factor authentication and data encryption, thereby safeguarding user information. Fast order execution, real-time alerts, and comprehensive market search tools enhance the trading experience across all platforms, enabling traders to operate efficiently and effectively.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Credit/Debit Cards Instant No platform fee Min $100, Max $10,000/day USD, EUR
Bank Transfer 1–3 business days No platform fee Min $100, Max $50,000 USD, EUR
e-Wallets (e.g., Skrill, Neteller) Instant 1.5% charge Min $50, Max $20,000/day USD, EUR
Cryptocurrency Instant No platform fee Min $100, Max $10,000 BTC, ETH

Minimum Deposit

Orbex requires a minimum deposit of $100 to open a trading account. This minimum amount applies uniformly across all account types, regardless of the payment method used.

How to Withdraw

  1. Log in to your Orbex account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw and confirm the transaction.
  5. Complete any necessary verification steps as required.
  6. Submit your withdrawal request and await processing.

Customer Support

Orbex Customer Support Overview

Support Channels

Orbex provides multiple contact methods to assist customers effectively. You can reach their support team via:

  • Email: Clients can send inquiries to support@orbex.com for general assistance.
  • Live Chat: Immediate help is available through the live chat feature on their website.
  • Telephone: Customers can contact Orbex at +442035198140 for direct assistance.
  • Social Media: Orbex maintains a presence on various social media platforms for additional support and updates.

Service Availability

Orbex offers customer support 24 hours a day, Monday through Friday. The support team is multilingual, catering to clients in various languages to enhance communication and service efficiency.

Additional Resources

In addition to direct support, Orbex provides valuable educational resources such as video tutorials and market analysis to help traders improve their skills and understand the market better.

Frequently Asked Questions

Orbex is regulated by both the Financial Services Commission (FSC) in Mauritius and the Cyprus Securities and Exchange Commission (CySEC). These regulatory bodies enforce strict compliance measures, including the segregation of client funds from company funds and participation in an investor compensation fund, which adds an extra layer of protection for clients’ funds.

Orbex offers a diverse range of trading instruments that includes over 300 forex pairs, commodities like gold and crude oil, various indices such as the S&P 500 and NASDAQ, stocks from the US and UK markets, and cryptocurrencies like Bitcoin and Ethereum. This variety allows traders to explore multiple markets and customize their trading strategies.

Orbex provides several ways to reach customer support, including email at support@orbex.com, live chat on their website for immediate assistance, and telephone support at +442035198140. Their customer support team is available 24 hours a day, Monday through Friday, and offers assistance in multiple languages.

Orbex offers four account types: Starter Account for beginners with a minimum deposit of $100, Premium Account for experienced traders requiring a minimum deposit of $500, Ultimate Account for aspiring professionals with a minimum deposit of $25,000, and a Demo Account for new traders to practice trading without financial risk. Each type is tailored to meet different trading needs and experience levels.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.