HSB Logo

HSB

Indonesia 5-10 years
Trusted
5.76
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Robust trading platforms: MetaTrader 5, Web Trader, and Mobile App
  • Flexible account types: Retail, Professional, Islamic, and Demo Accounts
  • Accessible customer support via email, live chat, phone, and social media
  • Minimum deposit requirement of 50 across all account types

Cons

  • Not regulated by any recognized financial authority
  • Limited trading instruments, especially in cryptocurrencies
  • Poor customer support with long response times
  • Potential withdrawal complications reported by users
  • Limited educational resources for traders

Basic Information

Company Name
HSB
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Rudi Handoyo
Jakarta, Indonesia

I registered with HSB and initially had a good experience, but things took a turn when I wanted to withdraw my funds. My account was frozen, and they claimed there was a ‘wrong quote.’ I have evidence of their fraud, and my capital remains stuck. Very disappointed.

Caprix
Surabaya, Indonesia

I faced serious issues with HSB when trying to withdraw my money. They kept asking for more deposits to unfreeze my account, which felt very arbitrary. I’m stuck and can’t access my funds. This has caused me significant distress.

Xvette
Bali, Indonesia

HSB has a user-friendly platform that I really appreciate. The payment methods are flexible, and I found the leverage options to be quite accommodating. Overall, a solid experience for trading.

A7589
Bandung, Indonesia

I’m very satisfied with HSB’s service. The response from the agent was prompt and effective. They addressed my queries efficiently, making my trading experience enjoyable.

HSB Overview

PT Handal Semesta Berjangka, also known as HSB, is a forex broker established in Indonesia with an operational history spanning 5 to 10 years. The broker is dedicated to providing trading services and is registered in the Indonesian region. For more information, you can visit their official page at [WikiFX](https://www.wikifx.com/en/dealer/7061721359.html).

HSB specializes in forex trading, offering a range of services designed to cater to both novice and experienced traders. The broker emphasizes the importance of a robust trading platform, which provides essential tools and functionalities for effective trading. Customer support is available to assist users with their inquiries, ensuring a responsive and helpful experience. With a focus on fostering a secure trading environment, HSB aims to differentiate itself through its commitment to customer satisfaction and efficient service delivery.

Is HSB Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
N/A Indonesia N/A

Is HSB Regulated and How Are Client Funds Protected?

PT Handal Semesta Berjangka (HSB) is not regulated by any recognized financial authority. This lack of regulation means that trading with HSB involves inherent risks, including a lack of investor protection and a higher potential for fraud. Clients should be aware that unregulated brokers may not adhere to the same standards of operational transparency and financial security as their regulated counterparts.

Trading Platforms and Apps

What Trading Platforms and Apps Does HSB Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 Windows, macOS, iOS, Android Secure login, multiple order types, technical indicators, market analysis tools Demo accounts, educational resources
Web Trader Any device with a web browser Secure login, symbol lookup, transparent transactions, 6 pending order types Real-time market data
Mobile App iOS, Android Secure login, price alerts, push notifications, one-click trading Access to market insights and tools

The platforms offered by HSB cater to a variety of trading needs. The MetaTrader 5 platform is ideal for advanced traders, providing a wide array of trading tools and features, while the Web Trader allows for seamless trading without the need for additional software installations. The Mobile App supports trading on the go, enabling users to manage their investments easily from their smartphones. All platforms prioritize secure logins and fast order execution, enhancing the overall trading experience for users.

HSB’s offerings ensure that traders have access to real-time alerts and effective search tools, enabling them to act quickly on market opportunities. This comprehensive support for mobile trading helps maintain engagement and responsiveness in a dynamic trading environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 20k/day IDR, USD
E-wallet (e.g., OVO) Instant 1.5% fee Min 50, Max 10k/day IDR
Credit/Debit Card 1–3 days No platform fee Min 100, Max 15k/day IDR, USD

Minimum Deposit

HSB has a minimum deposit requirement of 50, which is applicable across all account types. This amount does not vary by payment method or region, providing a straightforward entry point for traders.

How to Withdraw

  1. Log in to your HSB account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount, ensuring it meets the minimum and maximum limits.
  5. Confirm the transaction and submit your request.
  6. Monitor your account for confirmation of the withdrawal.

Customer Support

HSB Customer Support Overview

Support Channels

HSB provides multiple support channels to assist customers effectively. You can reach out via:

  • Email: Customers can contact HSB through email for inquiries and support.
  • Live Chat: HSB offers a live chat option on their website for immediate assistance.
  • Telephone: Clients can call HSB’s customer service number for direct support.
  • Social Media: HSB engages with customers through their social media platforms, providing another avenue for support.

Service Availability

HSB’s customer support service operates from 8:00 AM to 8:00 PM EST, Monday through Friday. Additionally, support may be available in multiple languages, enhancing communication for a diverse customer base.

Frequently Asked Questions

PT Handal Semesta Berjangka (HSB) is not regulated by any recognized financial authority. This lack of regulation means that trading with HSB involves inherent risks, including a lack of investor protection and a higher potential for fraud. Clients should be aware that unregulated brokers may not adhere to the same standards of operational transparency and financial security as their regulated counterparts.

HSB offers a diverse range of trading instruments, including Forex pairs such as EUR/USD and GBP/JPY, commodities like gold and oil, indices including S&P 500 and DJ 30, stocks from various global companies, and multiple cryptocurrencies such as Bitcoin and Ethereum. This variety allows traders to diversify their portfolios and adapt their strategies according to market conditions.

HSB offers several types of accounts including Retail Accounts for beginners, Professional Accounts for experienced traders, Islamic Accounts for those seeking swap-free options, and Demo Accounts for practice without financial risk. Trading fees vary by product, with spreads and commissions that differ across Forex, CFDs, and cryptocurrencies. There may also be additional fees for deposits, withdrawals, and inactive accounts.

HSB provides multiple support channels for customers, including email support for inquiries, a live chat option on their website for immediate assistance, a telephone service for direct support, and engagement through social media platforms. Their customer support operates from 8:00 AM to 8:00 PM EST, Monday through Friday.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.