EPFX Logo

EPFX

South Africa 2-5 years
Trusted
1.57
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FSCA and ASIC
  • Over 300 trading instruments across multiple asset classes
  • Trading platforms: MetaTrader 5 and cTrader
  • Extensive educational resources available for traders
  • Competitive trading conditions with spreads starting from 0.0 pips

Cons

  • Lack of regulation from major authorities
  • Limited customer support options
  • Withdrawal fees may deter traders
  • Relatively new in the market
  • Transparency concerns regarding account structure

Basic Information

Company Name
EPFX
Registered Region
South Africa
Established Period
2-5 years
Company Service Email Address
Contact Number
+18882397924
Company Website

User Reviews

John Smith
Cape Town

I had a frustrating experience with EPFX. My withdrawal requests were repeatedly delayed, and customer support took too long to respond. It’s disappointing, as I expected better service from a regulated broker.

Sarah Johnson
Johannesburg

EPFX has been a great platform for me. The MetaTrader 5 interface is user-friendly, and I’ve had no issues with execution speed. Plus, their variety of trading instruments keeps my portfolio diverse.

Michael Brown
Durban

Terrible service! I can’t withdraw my funds after making a profit, and customer support has been unhelpful. I feel like I’m being scammed. Avoid this broker if you can.

Emily White
Pretoria

I’ve had a mostly positive experience with EPFX. The spreads are competitive, and I appreciate the educational resources they provide. However, I wish the customer support was more responsive during busy hours.

EPFX Overview

EPFX PTY LTD is a forex broker based in South Africa, registered for 2-5 years and identified by the code 7784908252. This broker offers a range of trading services in the forex market and is committed to providing a secure trading environment for its clients. With a focus on compliance and regulation, EPFX operates under the financial guidelines applicable to its registered region, ensuring that it adheres to industry standards and practices. For more information, traders can visit their official page at https://www.wikifx.com/en/dealer/7784908252.html.

EPFX specializes in trading various instruments, including forex, commodities, and indices. The platform is designed to cater to different trading styles and preferences, offering features that enhance the trading experience. Users can expect a variety of tools and resources to assist them in making informed trading decisions. Customer support is available to address any inquiries, further emphasizing the broker’s commitment to assisting its clients. By focusing on providing essential services, EPFX aims to establish itself as a reliable choice for traders looking to engage in the forex market.

Is EPFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds

Is EPFX Regulated and How Are Client Funds Protected?

EPFX PTY LTD is a regulated forex broker operating under the supervision of the Financial Sector Conduct Authority (FSCA) in South Africa and the Australian Securities and Investments Commission (ASIC) in Australia. This dual regulation provides a framework that enhances the safety and security of client funds. Client deposits are held in segregated accounts, ensuring that they are kept separate from the broker’s operational funds. This separation is a critical measure designed to protect clients in the event of financial difficulties faced by the broker. Additionally, EPFX adheres to strict regulatory standards, which further underscores its commitment to maintaining a secure trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does EPFX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android 2FA, market search, one-click trading, price alerts, technical indicators Demo accounts, VPS
cTrader Windows, macOS, iOS, Android Encryption, symbol lookup, multiple order types, push notifications, economic calendar Demo accounts, API interfaces
Web Version Any device with a browser Secure login, fast order execution, price alerts, market analysis tools Demo accounts

EPFX offers a range of trading platforms including MetaTrader 5, cTrader, and a web-based version, ensuring traders have flexible options for their trading needs. MT5 is particularly suited for advanced traders, providing a rich array of tools for analysis and automation. The cTrader platform is designed for those who prioritize user-friendliness and advanced trading features. The web version allows for convenient access from any device, enabling traders to manage their accounts seamlessly on the go. All platforms emphasize secure logins, fast execution speeds, and real-time alerts, enhancing the overall trading experience for users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $100, Max $50,000 USD, ZAR
Credit/Debit Card Instant No platform fee, 2% processing fee Min $50, Max $10,000 USD, ZAR
e-Wallet (e.g., PayPal, Skrill) Instant No platform fee, 1.5% e-wallet charge Min $50, Max $20,000 USD, ZAR
Cryptocurrency Transfer Instant No platform fee Min $50, Max $30,000 BTC, ETH

Minimum Deposit

EPFX requires a minimum deposit of $50 to open an account. This amount remains consistent across various payment methods and account types, ensuring accessibility for all traders.

How to Withdraw

  1. Log in to your EPFX account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw within the applicable limits.
  5. Submit your withdrawal request.
  6. You will receive a confirmation email regarding your request.
  7. Funds will be processed according to the selected payment method’s processing time.

Customer Support

EPFX Customer Support Overview

Support Channels

EPFX offers multiple channels for customer support to ensure traders can receive the assistance they need effectively. These channels include:

  • Email: Clients can reach out to customer support via email for detailed inquiries and assistance.
  • Live Chat: A live chat option is available for immediate assistance, allowing clients to connect with support representatives in real-time.
  • Telephone: EPFX provides telephone support for direct communication with customer service representatives.
  • Social Media: Clients can also contact EPFX through their official social media channels for support and updates.

Service Availability

EPFX’s customer support is available 24/5, ensuring that traders have access to help during the trading week. Multilingual support is also provided, catering to a diverse client base.

Additional Resources

To further assist clients, EPFX provides educational resources such as video tutorials, webinars, market analysis, and trading signals, helping traders enhance their skills and make informed decisions.

Frequently Asked Questions

Yes, EPFX PTY LTD is a regulated forex broker operating under the supervision of the Financial Sector Conduct Authority (FSCA) in South Africa and the Australian Securities and Investments Commission (ASIC) in Australia. Client funds are protected through the use of segregated accounts, ensuring that deposits are kept separate from the broker’s operational funds, which enhances the security of client funds.

EPFX offers three types of trading accounts: Raw Spread Account, Zero Commission Account, and Hybrid Account. The Raw Spread Account is designed for traders seeking minimal spreads, with spreads starting from 0.0 pips. The Zero Commission Account is ideal for those preferring no commission fees, starting at 1.5 pips. The Hybrid Account offers a balanced approach with spreads starting at 0.5 pips and a flat-rate commission of $7, suitable for traders looking for flexibility.

EPFX provides multiple deposit and withdrawal options, including bank transfers, credit/debit cards, e-wallets (such as PayPal and Skrill), and cryptocurrency transfers. The minimum deposit required to open an account is $50. Withdrawals can be requested through the account dashboard by selecting the preferred payment method and entering the desired amount, which will be processed according to the selected method’s processing times.

EPFX offers several support channels, including email, live chat, and telephone support. Customer support is available 24/5, allowing traders to receive assistance during the trading week. Additionally, EPFX provides educational resources such as video tutorials, webinars, and market analysis to help traders enhance their skills and make informed trading decisions.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.