MTFX Logo

MTFX

Canada 5-10 years
Trusted
1.52
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FINTRAC in Canada
  • Competitive exchange rates across 50+ currencies
  • Access to multiple trading platforms, including MetaTrader 4 and 5
  • 24/7 customer support available
  • Comprehensive suite of trading instruments, including forex and commodities

Cons

  • Lack of regulation from major authorities
  • Limited trading instruments compared to competitors
  • Fees for lower transaction amounts
  • Potentially unclear withdrawal processes
  • Limited educational resources for traders

Basic Information

Company Name
MTFX
Registered Region
Canada
Established Period
5-10 years
Company Service Email Address
Contact Number
+19053059023
Company Website

User Reviews

Emily Johnson
Toronto, Canada

I’ve been using MTFX for my international transfers for over a year now, and I couldn’t be happier. The exchange rates are consistently better than what my bank offers, and the transfers are processed quickly. Their customer service is top-notch; I always feel supported. Highly recommend MTFX for anyone looking to send money overseas efficiently!

Michael Smith
Vancouver, Canada

MTFX has been a game changer for my business. I can easily send payments to my suppliers, and they often receive the funds on the same day. The platform is user-friendly, and I appreciate the transparency in their fee structure. A slight drawback is the setup process due to KYC laws, but overall, it’s a great service.

Samantha Lee
Montreal, Canada

I had a frustrating experience with MTFX. While their rates are competitive, I faced issues with withdrawals. It took longer than expected to access my funds, and customer support was not very responsive when I reached out for help. I expected better service given their reputation.

David Brown
Calgary, Canada

I’m extremely disappointed with MTFX. Their customer service is lacking, and I encountered major problems when trying to withdraw my money. I felt ignored and frustrated throughout the process. I would not recommend this broker based on my experience.

MTFX Overview

MTFX Group, founded in 1996, is a prominent forex broker headquartered in Canada. With nearly three decades of experience, MTFX has established itself as a reliable provider of foreign exchange and global payment solutions. The broker operates under regulatory oversight from FINTRAC, ensuring compliance and trustworthiness in its operations. As a well-respected entity in the financial services industry, MTFX is dedicated to delivering exceptional value and service to its clients in the realm of international money transfers.

Offering a diverse range of trading instruments, MTFX specializes in forex transactions, providing competitive exchange rates across more than 50 currencies. The broker employs innovative technology to facilitate seamless trading experiences through its online platform, which is accessible 24/7. Customer support is a key focus, with a dedicated team available to assist clients with their international payment needs. MTFX stands out in the market for its commitment to delivering better-than-bank rates and its extensive global reach, enabling clients to send money to over 190 countries efficiently and securely.

Is MTFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
FINTRAC Canada Compliance with the Proceeds of Crime (Money Laundering) & Terrorist Financing Act

Is MTFX Regulated and How Are Client Funds Protected?

MTFX is regulated by FINTRAC in Canada, which ensures compliance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. This regulatory oversight is fundamental in protecting client funds, as it mandates strict compliance measures, including the identification of clients, monitoring of transactions, and safeguarding against money laundering activities. MTFX’s commitment to regulatory compliance reinforces its legitimacy as a forex broker, providing clients with confidence in the security of their funds. Additionally, the broker implements measures such as maintaining client records and reporting suspicious transactions, contributing to a safer trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does MTFX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, technical indicators Demo accounts, API access
MetaTrader 5 Windows, macOS, iOS, Android Advanced charting, market depth, financial news alerts Demo accounts, VPS services
Web Platform Any device with a browser Secure access, fast order execution, symbol lookup No additional services specified
Mobile App iOS, Android Convenient login, price alerts, push notifications Demo accounts available

MTFX offers a variety of trading platforms tailored to different trading needs. MetaTrader 4 is ideal for traders who require robust technical analysis tools and secure login options, while MetaTrader 5 caters to those looking for advanced functionalities, including market depth and financial news. The web platform provides convenient access from any browser, ensuring that traders can execute orders swiftly. Additionally, the mobile app facilitates trading on-the-go, allowing real-time notifications and alerts. Overall, MTFX emphasizes secure logins, fast order execution, and effective market search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $50, Max $20,000/day CAD, USD, EUR
Credit/Debit Card Instant No platform fee Min $50, Max $10,000/day CAD, USD
E-Wallet (e.g., PayPal) Instant 1.5% transaction fee Min $50, Max $15,000/day CAD, USD, EUR
Cryptocurrency Instant No platform fee Min $50, Max $10,000/day CAD, USD

Minimum Deposit

MTFX requires a minimum deposit of $50 to open an account. This minimum deposit requirement applies uniformly across all payment methods and account types.

How to Withdraw

To withdraw funds from your MTFX account, follow these steps: 1. Log in to your MTFX account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred withdrawal method (e.g., bank transfer, credit card, e-wallet). 4. Enter the amount you wish to withdraw, adhering to the limits specified. 5. Confirm your withdrawal request. 6. Monitor your email for confirmation and further instructions.

Customer Support

MTFX Customer Support Overview

Support Channels

MTFX provides several contact methods to assist customers effectively. Clients can reach out via:

  • Email: Clients can send inquiries to customer success at MTFX through their dedicated email address.
  • Live Chat: An instant messaging option is available on the MTFX website for immediate assistance.
  • Telephone: Customers can contact MTFX directly through their phone lines for support.
  • Social Media: MTFX is active on various social media platforms, offering another way for customers to get in touch.

Service Availability

MTFX offers customer support 24/7, ensuring assistance is available whenever needed. Multilingual support is also provided, catering to a diverse clientele, although specific languages supported are not detailed.

Additional Resources

MTFX enhances its customer service by providing various educational resources, including video tutorials and market analysis, which help clients make informed decisions and improve their trading experience.

Frequently Asked Questions

Yes, MTFX is regulated by FINTRAC in Canada, which ensures compliance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. This regulatory oversight mandates strict compliance measures to safeguard client funds, including the identification of clients and monitoring of transactions, providing clients with confidence in the security of their funds.

MTFX employs a competitive fee structure. For forex trading, the spreads for major currency pairs start at 0.8 pips, and there are no commission fees for most transactions. Additional fees may include deposit and withdrawal fees, inactivity fees, and potential currency conversion fees. Clients should review specific terms during account setup.

MTFX offers several support channels, including email, live chat, and telephone. Their customer support is available 24/7, ensuring assistance whenever needed. Additionally, MTFX provides multilingual support to cater to a diverse clientele.

MTFX provides multiple trading platforms, including MetaTrader 4 and MetaTrader 5, which are compatible with Windows, macOS, iOS, and Android devices. There is also a web platform accessible from any browser and a mobile app for convenient trading on-the-go. Each platform offers various features to enhance the trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.