ACG Markets
Pros and Cons
Pros
- Regulated by the Financial Services Authority (FSA) of Seychelles
- Diverse range of trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
- Access to advanced trading platforms: MetaTrader 5 and web/mobile versions
- Competitive trading conditions with no commission on certain accounts
- 24/5 customer support via email, live chat, and phone
Cons
- Offshore regulation may pose higher risks compared to stronger oversight
- No demo accounts available for practice, deterring novice traders
- Regional restrictions limit access for residents in certain countries
- Lack of transparency regarding account types and trading conditions
- Negative user feedback on customer support responsiveness
Basic Information
User Reviews
ACG Markets Overview
ACG Markets, founded in 2022, is a forex broker based in the United Kingdom. The broker operates under the full name ACG Markets Ltd and is known for its commitment to providing a secure trading environment. It is regulated in the United Kingdom, which adds a layer of credibility to its operations. ACG Markets specializes in offering forex trading services, catering to both novice and experienced traders looking to engage in global financial markets.
Is ACG Markets Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Financial Services Authority (FSA) | Seychelles | Client funds are kept in segregated accounts |
Is ACG Markets Regulated and How Are Client Funds Protected?
ACG Markets, founded in 2022, is regulated by the Financial Services Authority (FSA) of Seychelles, which provides a framework designed to ensure compliance with financial standards and protect investor interests. The broker holds a retail forex license, with the license number sd 182. Client funds are safeguarded through segregation, meaning they are kept separate from the company’s operational funds. This practice enhances fund safety and reduces the risk associated with potential financial difficulties faced by the broker. Additionally, ACG Markets implements robust compliance measures, including know your customer (KYC) and anti-money laundering (AML) protocols, to further protect its clients and maintain a secure trading environment.
Trading Products and Services
What Trading Instruments Does ACG Markets Offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, USD/JPY | Many |
| Commodities | Gold, Oil, Natural Gas | Many |
| Indices | S&P 500, NASDAQ, FTSE 100 | Many |
| Stocks | US Stocks, UK Stocks | Many |
| Cryptocurrencies | Bitcoin (BTC), Ethereum (ETH) | Many |
ACG Markets offers a diverse range of trading instruments, ensuring that traders can access various asset classes, including forex, commodities, indices, stocks, and cryptocurrencies. This variety caters to a wide spectrum of trading styles and strategies, accommodating both novice and experienced traders. By providing multiple asset categories, ACG Markets allows traders to effectively diversify their portfolios and implement flexible trading strategies, which can be particularly valuable in adapting to market conditions. The platform’s commitment to offering a comprehensive suite of products enhances its appeal as a reliable trading environment for users looking to engage in global financial markets.
Account Types and Trading Conditions
What Account Types and Fees Does ACG Markets Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Standard Account | Beginners | Accessible with lower capital requirements, competitive spreads | Suitable for small-capital practice |
| ECN Account | Experienced Traders | Tighter spreads, faster execution | Requires higher trading volumes |
| Demo Account | Novice Traders | Practice trading without risk | Ideal for skill development |
Account Opening Process
To open an account with ACG Markets, prospective traders will need to go through a structured process that includes the submission of personal, employment, and financial information. The steps are as follows: 1. Visit the official ACG Markets website and click on the “sign up” button. 2. Fill in your personal details including full name, email, and password. 3. Agree to the terms of service and privacy policy. 4. Verify your email through the link sent to your inbox. 5. Upload identity documents and proof of residence for KYC verification. Notably, ACG Markets allows account flexibility, such as upgrading to a professional account later if desired.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 1.2 | $0 (variable depending on account) | Competitive spreads for major pairs |
| CFDs (indices) | 1.5 | $0 (variable depending on account) | Includes major global indices |
| Commodities (Gold) | 2.0 | $0 (variable depending on account) | Standard fees for commodities |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on market conditions |
Other Fees
In addition to trading fees, other costs may include: – Deposit/withdrawal fees: Typically, ACG Markets does not impose fees on deposits or withdrawals. – Inactivity fees: ACG Markets may charge fees for dormant accounts. – Platform usage fees: No specific fees mentioned for platform use. – Overnight interest (swap rates): This may apply based on market conditions and positions held overnight. – Currency conversion fees: May apply if transactions involve currency conversion.
Trading Platforms and Apps
What Trading Platforms and Apps Does ACG Markets Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MetaTrader 5 (MT5) | Windows, macOS, iOS, Android | 2FA login security, multiple order types, technical indicators, price alerts | Demo account, API access |
| Web Version | Any device with a web browser | Encrypted login, market search, order execution, push notifications | No demo account available |
| Mobile App | iOS, Android | Biometric login, one-click trading, real-time alerts | No demo account available |
ACG Markets provides a selection of trading platforms designed to accommodate various trading preferences. The MetaTrader 5 platform is well-suited for advanced traders, offering comprehensive tools for analysis and execution. The web version ensures that traders can access markets conveniently from any device without installation, while the mobile app enhances trading flexibility, enabling users to manage their accounts and receive alerts on the go. Each platform incorporates security measures like encryption and two-factor authentication, ensuring a secure trading experience. ACG Markets also supports API access for those interested in automated trading solutions.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | 3–5 days | No platform fee | Min 100, Max 10,000 | GBP, USD, EUR |
| Credit/Debit Card | Instant | No platform fee | Min 50, Max 20,000 | GBP, USD, EUR |
| E-wallet (e.g., PayPal, Skrill) | Instant | No platform fee, 1.5% charge on withdrawals | Min 50, Max 10,000 | GBP, USD, EUR |
Minimum Deposit
ACG Markets requires a minimum deposit of 50 GBP, USD, or EUR, depending on the base currency of the account. This minimum deposit applies uniformly across all payment methods.
How to Withdraw
- Log in to your ACG Markets account.
- Navigate to the ‘Withdraw Funds’ section.
- Select your preferred withdrawal method.
- Enter the amount you wish to withdraw.
- Confirm your withdrawal request and review the details.
- Submit your request to process the withdrawal.
Customer Support
ACG Markets Customer Support Overview
Support Channels
ACG Markets provides various contact methods for customer support, ensuring that traders have access to help when needed. The main support channels include:
- Email: Clients can reach out via info@acg-markets.com.
- Live Chat: Instant support is available through the website for quick queries.
- Telephone: Assistance can be obtained by calling +248 4374075.
- Social Media: The broker is also active on platforms like Instagram and Discord, providing additional avenues for contact.
Service Availability
ACG Markets offers customer support that operates 24 hours a day, five days a week (24/5), covering major trading hours to assist clients across different time zones. Multilingual support is available, catering to a diverse clientele from regions including the United Kingdom and South Africa.
Frequently Asked Questions
ACG Markets is regulated by the Financial Services Authority (FSA) of Seychelles, holding a retail forex license (license number sd 182). Client funds are protected through segregation, meaning they are kept in separate accounts from the company’s operational funds, enhancing safety in the event of financial difficulties. Additionally, ACG Markets implements robust compliance measures, including KYC and AML protocols, to safeguard client interests.
ACG Markets offers a diverse array of trading instruments, including forex pairs like EUR/USD and GBP/JPY, commodities such as gold and oil, major indices like the S&P 500 and NASDAQ, stocks from the US and UK markets, as well as cryptocurrencies including Bitcoin and Ethereum. This variety caters to different trading strategies and preferences.
ACG Markets provides three main account types: the Standard Account for beginners, which requires lower capital and offers competitive spreads; the ECN Account designed for experienced traders, featuring tighter spreads and faster execution; and the Demo Account, which allows novice traders to practice without risk. Each account type has specific characteristics suited to different trading needs.
ACG Markets offers several customer support channels, including email at info@acg-markets.com, live chat on their website for instant assistance, and phone support at +248 4374075. The support team operates 24 hours a day, five days a week, providing multilingual assistance to cater to a global clientele.
Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.