Kontakperkasa Futures Logo

Kontakperkasa Futures

Indonesia 5-10 years
Trusted
5.76
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Badan Pengawas Perdagangan Berjangka Komoditi (Bappebti)
  • Diverse range of trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Advanced trading platforms: MT4, web version, and mobile app
  • Strong commitment to client education with various resources available
  • Responsive customer support available in Bahasa Indonesia and English

Cons

  • Limited transparency regarding account types and minimum deposit requirements
  • Inconsistent customer service responsiveness reported by users
  • Absence of advanced trading tools and educational resources
  • Technical issues and delays reported during trading sessions
  • Focus primarily on Indonesian market limits diversification opportunities

Basic Information

Company Name
Kontakperkasa Futures
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
Contact Number
+6202157936555

User Reviews

Rina S.
Yogyakarta

I had high hopes for Kontakperkasa Futures, but my experience has been frustrating. The withdrawal process took much longer than expected, and I encountered several delays. Customer support was not responsive when I reached out for help. I expected better service, especially from a regulated broker.

Budi P.
Bandung

Overall, I am quite satisfied with Kontakperkasa Futures. The trading platform is user-friendly and offers a good selection of instruments. I appreciate the educational resources they provide, which have helped improve my trading skills. However, I did experience some minor technical issues during peak times.

Doni J.
Jakarta

My experience with Kontakperkasa Futures has been disappointing. I faced significant challenges in withdrawing my funds, and it has taken weeks to resolve the issue. The customer service was not helpful and seemed overwhelmed. I would not recommend this broker based on my experience.

Siti A.
Bali

I am very pleased with Kontakperkasa Futures! The trading platforms are excellent, and I have found the spreads to be competitive. The customer support team is friendly and helpful, and I appreciate the educational content they offer. This broker has been a great choice for my trading journey.

Kontakperkasa Futures Overview

Kontakperkasa Futures is a trusted futures brokerage company that was founded in 2000, with its headquarters located in Indonesia. As a regulated entity, it operates under the supervision of the Badan Pengawas Perdagangan Berjangka Komoditi (Bappebti), ensuring compliance with local investment regulations. The company has established a strong presence with branch offices in major cities such as Bandung, Yogyakarta, Semarang, Makassar, and Bali, enhancing its accessibility for traders across the region.

The broker offers a diverse range of trading instruments, including forex and various commodities, catering to the needs of both novice and experienced traders. Kontakperkasa Futures provides advanced trading platforms that feature essential tools and functionalities, allowing for efficient trade execution and market analysis. The customer support team is available to assist clients, ensuring a responsive and informative service experience. Unique advantages of this broker include its commitment to client education and a robust online trading environment, making it an appealing choice for investors looking to engage in the dynamic world of trading.

Is Kontakperkasa Futures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Badan Pengawas Perdagangan Berjangka Komoditi (Bappebti) Indonesia Segregated Accounts

Is Kontakperkasa Futures Regulated and How Are Client Funds Protected?

Kontakperkasa Futures operates as a regulated broker under the supervision of Bappebti, the Indonesian regulatory authority for commodity futures trading. This regulatory framework ensures that the broker adheres to established guidelines designed to protect investors. One of the key fund protection measures in place is the use of segregated accounts, where client funds are held in separate accounts from company funds. This practice enhances the safety of client deposits by ensuring that their funds are not used for operational expenses or other purposes. Additionally, being regulated by a recognized authority instills confidence in the broker’s commitment to compliance and ethical trading practices, thus making Kontakperkasa Futures a legitimate and trusted option for traders in Indonesia.

Trading Platforms and Apps

What Trading Platforms and Apps Does Kontakperkasa Futures Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, technical indicators Demo account available
Web Version Web Browsers (Cross-platform) Market search, price alerts, push notifications Access to real-time data
Mobile App iOS, Android Convenient login, fast order execution, price alerts Access to demo trading

Kontakperkasa Futures provides a variety of trading platforms suited to different trader needs. The MT4 platform is ideal for those who prefer a robust desktop experience with advanced features, while the web version ensures accessibility from any browser, allowing for seamless trading. The mobile app caters to traders who require flexibility and the ability to trade on-the-go, supporting secure logins and real-time alerts. All platforms emphasize security measures and provide essential tools for effective trading, ensuring a comprehensive trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1–3 business days No platform fee Min 50, Max 100,000 IDR IDR, USD
e-Wallet (e.g., OVO, GoPay) Instant 1.5% charge Min 50, Max 20,000,000 IDR IDR
Credit/Debit Card Instant No platform fee Min 100, Max 10,000,000 IDR IDR, USD
Cryptocurrency Instant 0.1% transaction fee Min 0.01 BTC, Max 5 BTC BTC, ETH

Minimum Deposit

The minimum deposit requirement for Kontakperkasa Futures is typically 50,000 IDR. This amount may vary based on the chosen payment method and account type. For instance, credit/debit card deposits have a higher minimum requirement of 100,000 IDR.

How to Withdraw

To withdraw funds from your Kontakperkasa Futures account, follow these steps: 1. Log in to your account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred withdrawal method. 4. Enter the amount you wish to withdraw and confirm. 5. Submit your request and wait for processing, which will vary by method.

Customer Support

Kontakperkasa Futures Customer Support Overview

Support Channels

Kontakperkasa Futures offers multiple contact methods for customers seeking support. Clients can reach out via:

  • Email: Clients can send inquiries to corporate@kontak-perkasa-futures.co.id.
  • Telephone: Support is available through various local numbers, including the main office at (021) 5793 6555.
  • Live Chat: The broker features a live chat option on their website for instant assistance.
  • Social Media: Kontakperkasa Futures is active on social media platforms, providing another avenue for customer interaction.

Service Availability

Customer support at Kontakperkasa Futures is accessible during business hours, typically 24/5. The support team is equipped to assist clients in both Bahasa Indonesia and English, ensuring effective communication for a diverse clientele.

Additional Resources

In addition to direct support, Kontakperkasa Futures provides valuable educational resources for traders. These include video tutorials, webinars, and market analysis, which help clients enhance their trading skills and knowledge.

Frequently Asked Questions

Yes, Kontakperkasa Futures is a regulated broker operating under the supervision of the Badan Pengawas Perdagangan Berjangka Komoditi (Bappebti), which ensures compliance with local investment regulations.

Client funds at Kontakperkasa Futures are protected through the use of segregated accounts. This means that client funds are held separately from the company’s operational funds, enhancing the safety of deposits.

Kontakperkasa Futures offers a diverse range of trading instruments, including forex, commodities, indices, stocks, and cryptocurrencies, catering to the needs of both novice and experienced traders.

Clients of Kontakperkasa Futures can access support through multiple channels, including email, telephone, live chat, and social media. The customer support team is available during business hours and can assist in both Bahasa Indonesia and English.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.