PT SGB Logo

PT SGB

Indonesia 5-10 years
Trusted
5.66
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Commodity Futures Trading Regulatory Agency (Bappebti)
  • Diverse trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Trading platforms: MetaTrader 4, MetaTrader 5, Web version, and mobile app
  • Client funds protected through segregated accounts
  • Comprehensive customer support available 24/5 with multilingual assistance

Cons

  • Limited transparency regarding account types and conditions
  • High trading fees compared to industry standards
  • Mixed user feedback on customer service response times
  • Platform performance issues affecting trading experience
  • Focus primarily on commodity futures, limiting broader market access

Basic Information

Company Name
PT SGB
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
Contact Number
+6202129675088200

User Reviews

Ayu Pratiwi
Jakarta

I faced significant issues with fund withdrawals. Even though PT SGB claims to process them quickly, my experience has been frustratingly slow. Customer support was not very helpful either, taking too long to respond to my inquiries.

Rudi Setiawan
Bandung

Overall, I am pleased with PT SGB. The trading platform, especially MT4, is user-friendly and I appreciate the range of trading instruments available. However, I did experience some minor issues with platform speed during peak hours.

Budi Santoso
Surabaya

My experience with PT SGB has been disappointing. The customer support was unresponsive when I needed assistance with my account, and their platform has performance issues that make trading frustrating. I wouldn’t recommend them.

Dewi Lestari
Yogyakarta

I have been trading with PT SGB for over a year and have had a great experience. The variety of trading instruments is impressive, and I find the execution speed to be quite good. Their educational resources helped me improve my trading skills significantly.

PT SGB Overview

PT SGB, officially known as PT. Solid Gold Berjangka, is an Indonesian forex broker founded in 2008. With its headquarters located in Jakarta, PT SGB operates under the regulatory oversight of the Commodity Futures Trading Regulatory Agency (Bappebti), ensuring compliance with local financial regulations and standards. This regulatory status enhances the broker’s credibility and provides traders with a level of security as they engage in forex trading activities.

Is PT SGB Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Commodity Futures Trading Regulatory Agency (Bappebti) Indonesia Segregated Funds

Is PT SGB Regulated and How Are Client Funds Protected?

PT SGB, officially known as PT. Solid Gold Berjangka, is regulated by the Commodity Futures Trading Regulatory Agency (Bappebti) of Indonesia. This regulatory oversight ensures that the broker complies with local financial regulations and standards, thereby enhancing its legitimacy in the market. Client funds are protected through the use of segregated accounts, which means that client deposits are kept separate from the broker’s operational funds. This practice helps to safeguard traders’ investments against potential financial difficulties faced by the broker. Overall, the regulatory status of PT SGB provides a level of trust and safety for traders engaging in forex and commodity futures trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does PT SGB Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Secure login, market search, multiple order types, price alerts, technical indicators Demo accounts available
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Secure login, market search, multiple order types, price alerts, advanced trading tools Demo accounts available
Web Version Any device with internet access Secure login, market search, one-click trading, price alerts Access to account management
Mobile App iOS, Android Secure login, market search, push notifications, order execution Demo accounts available

PT SGB provides several trading platforms to cater to different trading preferences and needs. The MT4 platform is well-suited for beginners, offering essential features for effective trading. MT5 extends these capabilities for more advanced traders, incorporating additional tools for comprehensive market analysis. The web version enables users to trade from any device with internet access, ensuring flexibility, while the mobile app allows traders to monitor and manage their accounts on the go. All platforms prioritize secure login methods and provide essential market search and alert features to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min 100, Max 50,000 IDR IDR, USD
E-Wallet (e.g., OVO, GoPay) Instant 1.5% charge Min 50, Max 20,000,000 IDR/day IDR
Credit/Debit Card 1-2 business days No platform fee Min 100, Max 10,000,000 IDR IDR, USD

Minimum Deposit

PT SGB requires a minimum deposit of 100,000 IDR. This amount may vary based on the chosen payment method and account type. For example, lower deposits may apply to specific promotional accounts or for users utilizing e-wallets.

How to Withdraw

To withdraw funds from your PT SGB account, follow these steps:

  1. Log in to your PT SGB account.
  2. Navigate to the withdrawal section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount within the specified limits.
  5. Confirm your request and wait for processing.

Customer Support

PT SGB Customer Support Overview

Support Channels

PT SGB provides multiple contact methods to assist clients effectively. Traders can reach out through:

  • Email: Clients can contact support via email for detailed inquiries.
  • Live Chat: The platform offers a live chat option for immediate assistance.
  • Telephone: Customers can call the support line for direct communication with support agents.
  • Social Media: PT SGB maintains a presence on social media for additional support and updates.

Service Availability

Customer support is available during business hours, ensuring that clients can receive help when needed. The support team is operational 24/5, providing assistance from Monday to Friday. Multilingual support is also available to cater to a diverse clientele, ensuring effective communication across different languages.

Additional Resources

PT SGB offers a variety of educational resources to enhance the trading experience. These include video tutorials and webinars that cover essential trading strategies, as well as market analysis and trading signals to help traders make informed decisions.

Frequently Asked Questions

PT SGB ensures the security of client funds by utilizing segregated accounts, which keep client deposits separate from the broker’s operational funds. This practice protects traders’ investments against potential financial difficulties faced by the broker, providing a level of trust and safety for traders engaging in forex and commodity futures trading activities.

PT SGB offers several trading platforms including MetaTrader 4 (MT4), MetaTrader 5 (MT5), a web version, and a mobile app. These platforms support various devices and provide key features like secure login, market search, multiple order types, and price alerts, catering to different trading preferences and needs.

PT SGB provides three types of accounts: the Standard Account for beginners with lower capital requirements, the ECN Account for experienced traders with tighter spreads and faster execution, and the Demo Account for new traders to practice trading without risk. Each account type is designed to cater to different user groups and trading needs.

PT SGB offers multiple contact methods for customer support, including email, live chat, telephone, and social media. The support team is available 24/5 during business hours, ensuring that clients can receive assistance when needed. Multilingual support is also available to cater to a diverse clientele.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.