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Axia Investments

Seychelles 5-10 years
Trusted
5.03
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Financial Services Authority (FSA) of Seychelles
  • Diverse range of trading instruments including forex, commodities, and indices
  • Access to advanced trading platforms: MetaTrader 4 and MetaTrader 5
  • Multiple account types catering to various trader levels
  • 24/5 customer support available in multiple languages

Cons

  • Offshore regulation with limited protection
  • High minimum deposit requirement of $50
  • Limited payment methods for deposits and withdrawals
  • Poor customer support responsiveness
  • Complex platform interface with reported technical issues

Basic Information

Company Name
Axia Investments
Registered Region
Seychelles
Established Period
5-10 years
Company Service Email Address
Contact Number
+96522067388

User Reviews

Edwin H.
Los Angeles, CA

I requested a withdrawal from my account on March 28, 2025, when my balance was close to $300 USD. Since then, I have sent more than three emails to their support team and received no reply. They have delayed my withdrawal with excuses about ‘open trades,’ and now my balance is negative. It’s clear this is a tactic to keep my funds trapped. I will be submitting formal complaints to the Financial Services Authority of Seychelles and consumer protection platforms. Stay away from Axia Investments!

Hatem Al-Shahrani
Riyadh, Saudi Arabia

I had one of the best trading experiences recently. Axia’s app is excellent and easy to use. All the trading tools are readily available, and the app design is smooth. I recommend my fellow traders to download the app and trade with Axia; I’m sure you will succeed!

Alkhtry
Dubai, UAE

I have $18,400 in my account but have been unable to withdraw my money. They keep making excuses for the delays. The customer support is unresponsive, and my experience has been frustrating. I expected better from a regulated broker.

Fahd A.
Doha, Qatar

Exceptional professionalism was evident right from the account opening process, with consistent follow-ups from the dedicated team. I strongly recommend trading with Axia Investments as they stand out in the market. However, I hope they can improve their support response times.

Axia Investments Overview

Axia Investments is a notable forex broker, operating under the full company name Smarttool Trading SC Limited and registered in Seychelles. Established within the last 5-10 years, Axia Investments has built a reputation for professionalism and reliability in the trading industry. As a regulated entity, it adheres to standards set by relevant financial authorities, ensuring a secure trading environment for its clients. Detailed information about its regulatory status can be found through official channels, contributing to its credibility in the market.

The broker offers a diverse range of trading instruments, including forex, commodities, and indices, allowing traders to explore various market opportunities. Axia Investments provides access to advanced trading platforms equipped with sophisticated tools, enhancing the trading experience. Customer support is available to assist clients with their inquiries, fostering a supportive trading environment. Unique features such as competitive spreads, efficient execution, and a user-friendly interface help distinguish Axia Investments in the competitive forex landscape, making it a viable choice for both novice and experienced traders looking to navigate the financial markets effectively.

Is Axia Investments Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Authority (FSA) Seychelles Regulated entity, adherence to standards for secure trading

Is Axia Investments Regulated and How Are Client Funds Protected?

Axia Investments is regulated by the Financial Services Authority (FSA) of Seychelles, ensuring that it meets the necessary standards for operating in the forex trading industry. This regulatory status contributes to the legitimacy and trustworthiness of the broker, providing clients with a level of assurance regarding their trading activities. Client funds are safeguarded through adherence to regulatory requirements, which typically include measures such as segregated accounts to separate client funds from the broker’s operational funds. This practice helps enhance fund safety and mitigate risks associated with trading. Additionally, Axia Investments strives to maintain a professional and reliable trading environment, further reinforcing its commitment to client protection and compliance with regulatory standards.

Trading Platforms and Apps

What Trading Platforms and Apps Does Axia Investments Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, trading signals
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, one-click trading, push notifications, economic calendar Demo account, VPS
Web Version Any device with a web browser Secure login, symbol lookup, real-time market data Demo account
Mobile App iOS, Android Biometrics, market search, customizable alerts Demo account

Axia Investments offers a range of trading platforms catering to diverse trading needs. MT4 is well-suited for beginners and seasoned traders alike, providing essential features and user-friendly access to forex markets. MT5, on the other hand, enhances the trading experience with advanced tools and capabilities for more experienced traders. The web version allows seamless access from any browser, ensuring flexibility, while the mobile app empowers traders to manage their accounts and execute trades on the go. Security measures such as two-factor authentication and encryption enhance user safety across all platforms, ensuring a secure trading environment.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Credit/Debit Cards Instant No platform fee Min 50, Max 20k/day USD, EUR, GBP
Wire Transfers 3–5 days No platform fee Min 100, Max 50k/day USD, EUR
e-Wallets (e.g., Skrill, Neteller) Instant 1.5% e-wallet charge Min 50, Max 10k/day USD, EUR

Minimum Deposit

The minimum deposit requirement at Axia Investments is set at $50 for the Bronze Account. This amount may vary depending on the account type chosen, with higher minimums applicable for accounts such as Platinum and Diamond. Additionally, deposit methods may influence the minimum amounts required.

How to Withdraw

To withdraw funds from your Axia Investments account, follow these steps:

  1. Log in to your Axia Investments account.
  2. Navigate to the ‘Withdraw’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount and any required details.
  5. Submit your withdrawal request.
  6. Wait for processing, which may take 3–5 days for wire transfers or be instant for e-wallets.

Customer Support

Axia Investments Customer Support Overview

Support Channels

Axia Investments offers multiple contact methods for customer support, ensuring that clients can receive assistance whenever needed. The main support channels include:

  • Email: Clients can reach out via email at support@axiainvestments.com for inquiries and assistance.
  • Live Chat: An instant messaging option is available on the website, allowing users to chat directly with support representatives.
  • Telephone: Clients can contact customer support by phone for immediate assistance.
  • Social Media: Axia Investments is active on various social media platforms, providing another way for clients to seek support and stay updated.

Service Availability

Customer support at Axia Investments is available 24/5, ensuring that traders can get help during most trading hours. The support team is equipped to handle inquiries in multiple languages, including English and Arabic, to cater to a diverse clientele.

Additional Resources

In addition to direct support, Axia Investments offers various educational resources. These include video tutorials and webinars aimed at enhancing traders’ knowledge and skills. Market analysis and trading signals are also provided, helping clients make informed trading decisions.

Frequently Asked Questions

Yes, Axia Investments is regulated by the Financial Services Authority (FSA) of Seychelles. This regulatory status ensures that Axia Investments meets the necessary standards for secure trading. Client funds are protected through adherence to regulatory requirements, which include measures such as segregated accounts to keep client funds separate from the broker’s operational funds, enhancing fund safety and mitigating risks associated with trading.

Axia Investments offers a diverse selection of trading instruments, including forex, commodities, indices, stocks, and cryptocurrencies. This variety allows traders to explore various market opportunities and implement flexible trading strategies to achieve their investment goals.

Axia Investments provides multiple account types tailored to different trader levels, including the Bronze, Silver, Gold, Platinum, and Diamond accounts. Each account type has distinct characteristics, such as minimum deposit requirements, spread levels, and support options, catering to beginners and experienced traders alike.

Axia Investments offers several customer support channels, including email at support@axiainvestments.com, live chat on their website, telephone support, and social media. Customer support is available 24/5, ensuring assistance is accessible during most trading hours.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.