Valuable Capital Logo

Valuable Capital

Hong Kong 15-20 years
Trusted
7.31
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Hong Kong Securities and Futures Commission (SFC)
  • Diverse trading instruments including forex, stocks, and CFDs
  • User-friendly trading platforms: MT4/MT5 and mobile app
  • Comprehensive customer support via multiple channels
  • Commitment to fund protection through segregated accounts

Cons

  • Limited regulatory recognition outside Hong Kong
  • Varied trading fees may increase overall costs
  • Potential lack of advanced trading tools
  • Inactivity fees for dormant accounts
  • Withdrawal processing times can be lengthy

Basic Information

Company Name
Valuable Capital
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
Contact Number
+85225084588
Company Website

User Reviews

Michael Tan
Hong Kong

I’ve been using Valuable Capital for a few months now, and overall, my experience has been quite positive. The trading platform is user-friendly, and I’ve found their investment recommendations to be reliable. Customer service has been responsive whenever I’ve had questions, though I wish there were more advanced tools available for analysis.

Samantha Lee
Kowloon

Valuable Capital has exceeded my expectations! The investment recommendations have been spot on, and I’ve seen significant returns on my investments. Their customer service is top-notch—always available to help me with any inquiries. I highly recommend them to anyone looking to grow their wealth.

John Wong
Hong Kong

My experience with Valuable Capital has been quite frustrating. The withdrawal process took longer than I expected, and getting in touch with customer support was a challenge. I appreciate their trading platform, but the service needs improvement.

Emily Chen
Central

I had a very disappointing experience with Valuable Capital. The promised returns were not delivered, and when I tried to reach out for support, I faced long wait times. I do not recommend this broker based on my experience.

Valuable Capital Overview

Valuable Capital, officially known as Valuable Capital Limited, is a well-established online brokerage firm founded approximately 15 to 20 years ago. Headquartered in Hong Kong, the broker operates under the regulations of the Hong Kong Securities and Futures Commission (SFC), ensuring compliance with stringent industry standards to maintain a trustworthy trading environment for its clients. With a significant presence in the global financial market, Valuable Capital specializes in providing a diverse range of trading services tailored to meet the needs of both retail and institutional clients.

The broker offers an extensive selection of trading instruments, including forex, stocks, and contracts for difference (CFDs), allowing traders to explore various market opportunities. Valuable Capital’s trading platform is designed for user-friendliness and efficiency, integrating advanced features such as real-time data and intuitive navigation tools. Customer support is available to assist traders across multiple channels, ensuring a responsive experience. The firm’s competitive advantages include a commitment to regulatory compliance, a robust trading system, and a focus on safeguarding investor assets, making it an attractive option for traders looking for reliable brokerage services.

Is Valuable Capital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Hong Kong Securities and Futures Commission (SFC) Hong Kong Segregated Funds

Is Valuable Capital Regulated and How Are Client Funds Protected?

Valuable Capital is regulated by the Hong Kong Securities and Futures Commission (SFC), one of the most stringent financial regulatory bodies globally. This regulatory status ensures that the broker operates under strict compliance standards, providing clients with a secure trading environment. Client funds are protected through measures such as segregation from the company’s operational funds, which means that clients’ money is kept separate and cannot be used for the broker’s day-to-day expenses. Additionally, the broker is required to maintain sufficient capital to ensure safe operations, providing further peace of mind to investors. Valuable Capital’s commitment to regulatory compliance and fund protection measures makes it a reliable and safe choice for traders seeking to engage in various financial markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does Valuable Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, technical indicators Demo accounts, API interfaces
Web Version Any browser (Windows, macOS) Market search, price alerts, real-time data access Demo accounts
Mobile App iOS, Android Push notifications, one-click trading, account management Demo accounts

Valuable Capital provides a range of trading platforms to cater to various trading preferences. The MT4/MT5 platform is ideal for both beginners and experienced traders, offering advanced technical analysis tools and secure logins. The web version allows for convenient trading from any browser, ensuring access to essential features like market search and price alerts. The mobile app supports trading on the go, providing push notifications and simplified order execution. Overall, Valuable Capital emphasizes secure logins, fast order execution, and efficient search tools across its platforms, facilitating a smooth trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 100, Max 50,000 HKD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 20,000 HKD, USD
e-Wallet (e.g., PayPal, Skrill) Instant 1.5% fee Min 50, Max 20,000 HKD, USD
Cryptocurrency Instant No platform fee Min 50, Max 20,000 HKD, USD

Minimum Deposit

The minimum deposit requirement at Valuable Capital is typically set at 50 HKD or its equivalent in other base currencies. This requirement may vary depending on the payment method selected and the type of account opened, providing flexibility for traders.

How to Withdraw

  1. Log into your Valuable Capital account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits.
  5. Confirm your withdrawal request and review any associated fees.
  6. Submit the request, and you will receive a confirmation email.
  7. Wait for the processing time to complete, depending on your chosen method.

Customer Support

Valuable Capital Customer Support Overview

Support Channels

Valuable Capital offers several contact methods to assist customers effectively:

  • Email: Customers can reach out via cs_service@valuable.com.hk for any inquiries or support needed.
  • Live Chat: An instant messaging option is available on the website for real-time assistance.
  • Telephone: Customers can contact the support team at +852 2508 4588 for direct help.
  • Social Media: Valuable Capital also engages with clients through various social media platforms, including Facebook, Instagram, YouTube, WeChat, and Weibo.

Service Availability

Customer support is available during the following hours:

  • Trading Days: 9:00 AM to 9:00 AM the next day
  • Non-Trading Days: 9:00 AM to 6:00 PM (online customer service only)

Support is offered in multiple languages, although specific languages supported are not detailed.

Additional Resources

Valuable Capital provides various educational resources, which may include:

  • Video tutorials
  • Webinars
  • Market analysis
  • Trading signals

These resources aim to enhance the customer experience and help traders make informed decisions.

Frequently Asked Questions

Yes, Valuable Capital is regulated by the Hong Kong Securities and Futures Commission (SFC). Client funds are protected through measures such as segregation from the company’s operational funds, ensuring that clients’ money is kept separate and cannot be used for the broker’s day-to-day expenses. This regulatory status ensures a secure trading environment for clients.

Valuable Capital offers a diverse range of trading instruments, including forex, commodities (such as gold and oil), indices (like the S&P 500 and NASDAQ), stocks (from the US and UK), and cryptocurrencies (including BTC and ETH). This wide selection caters to various types of traders, allowing for flexible strategies and portfolio diversification.

Valuable Capital offers several account types, including Retail Accounts for beginners and retail traders, Professional Accounts for experienced traders, Corporate Accounts for corporate clients, Islamic Accounts for those seeking Sharia-compliant options, and Demo Accounts for all traders to practice risk-free. Each account type comes with unique characteristics suited to different trading needs.

You can contact Valuable Capital’s customer support through various channels. They offer email support at cs_service@valuable.com.hk, a live chat option on their website for real-time assistance, and telephone support at +852 2508 4588. Additionally, support is available through social media platforms, ensuring multiple ways for clients to reach out for help.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.