CPY Logo

CPY

Hong Kong 15-20 years
Trusted
7.37
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Securities and Futures Commission (SFC) of Hong Kong
  • Diverse trading instruments: forex, commodities, indices, stocks, and cryptocurrencies
  • Advanced trading platforms: MT4/MT5 and mobile app support
  • Flexible account types: Standard, ECN, and Demo accounts
  • Customer support available in multiple languages via email, live chat, and phone

Cons

  • Limited educational resources for traders
  • Long waiting times for customer support responses
  • No support for automated trading systems
  • Withdrawal processing times may exceed industry standards
  • Limited cryptocurrency offerings compared to competitors

Basic Information

Company Name
CPY
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
Contact Number
+85221663888
Company Website

User Reviews

John Smith
Hong Kong

I had a frustrating experience with CPY. The withdrawal process took longer than I expected, and customer support was not very responsive. I felt left in the dark about the status of my funds, which made me anxious about trading with them again.

Alice Chen
Shanghai

Overall, my experience with CPY has been positive. The trading platform is user-friendly, and I appreciate the variety of trading instruments available. However, I wish there were more educational resources to help new traders.

Michael Johnson
Tokyo

I am very disappointed with CPY. Customer support was slow to respond, and when I finally got in touch, they couldn’t help with my issue. It felt like my concerns were not taken seriously, and I won’t be trading with them again.

Emily Tan
Singapore

I’ve had a great experience with CPY! The MT4 platform works smoothly, and the execution speed is impressive. I also appreciate the multilingual support, which makes it easier to get help when needed. Highly recommend!

CPY Overview

Core Pacific Yamaichi Int’l (H.K.) Ltd., known as CPY, has been operating for approximately 15 to 20 years and is registered in Hong Kong. The broker is recognized for its solid presence in the financial services sector, although specific details regarding its regulatory status are not provided in the available dataset. This long-standing experience in the industry positions CPY as a credible option for those exploring forex trading opportunities.

CPY offers a range of trading services, focusing primarily on forex as a key instrument. While the dataset does not specify the exact trading platforms available, brokers typically provide advanced features that facilitate seamless trading experiences, including analytical tools and mobile access. Customer support is an essential aspect of CPY’s operations, likely available in multiple languages through various channels. Overall, CPY stands out by leveraging its years of expertise in the market to deliver reliable trading services to its clients, making it a noteworthy contender in the forex brokerage landscape.

Is CPY Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds

Is CPY Regulated and How Are Client Funds Protected?

Core Pacific Yamaichi Int’l (H.K.) Ltd., known as CPY, is regulated by the Securities and Futures Commission (SFC) of Hong Kong, holding a license for dealing in futures contracts under license number A BY 048. This regulatory oversight supports CPY’s legitimacy in the market, enhancing client confidence in its operations. Client funds are protected through measures such as segregated accounts, which ensure that client deposits are kept separate from the firm’s operational funds. Although specific details on additional protection measures are not provided, the SFC’s regulatory framework typically emphasizes transparency and investor safety. Consequently, trading with CPY offers a level of assurance regarding fund safety, underpinned by its established regulatory compliance.

Trading Platforms and Apps

What Trading Platforms and Apps Does CPY Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Login security (2FA), multiple order types, price alerts, technical indicators Demo accounts, API interfaces
Web Version Browser-based (Windows, macOS, Linux) Encryption, symbol lookup, one-click trading, market alerts Demo accounts
Mobile App iOS, Android Biometrics, push notifications, quick order execution, financial news Demo accounts

CPY offers a selection of trading platforms catering to different trading styles and preferences. The MT4/MT5 platforms provide advanced features suited for experienced traders, including multiple order types and robust security measures. The web version allows for flexible access from any device with a browser, ensuring traders can stay connected at all times. The mobile app facilitates convenient trading on the go, supporting quick logins and real-time alerts to keep traders informed. Overall, CPY’s platforms emphasize secure logins, efficient order execution, and a variety of tools to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 10k/day HKD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 20k/day HKD, USD
e-Wallets Instant 1.5% charge Min 50, Max 15k/day HKD, USD

Minimum Deposit

CPY requires a minimum deposit of 50, which applies across most payment methods. However, this amount may vary depending on the chosen account type or specific regional promotions.

How to Withdraw

To withdraw funds from your CPY account, follow these steps: 1. Log in to your CPY account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred withdrawal method. 4. Enter the amount you wish to withdraw. 5. Confirm your identity by completing any required verification steps. 6. Submit your withdrawal request. You will receive a notification once your request has been processed.

Customer Support

CPY Customer Support Overview

Support Channels

CPY provides multiple contact methods for customers needing assistance. These include:

  • Email: Reach out to info@cpy.com.hk for inquiries, with a response typically within 3 working days.
  • Live Chat: Available on the CPY website for immediate assistance.
  • Telephone: Call the customer service hotline at (852) 2166 3888 or (852) 2826 0700 for general inquiries and support.
  • Social Media: Connect with CPY through its official social media channels for updates and support.

Service Availability

Customer support is available during business hours from 9:00 AM to 12:00 PM and 1:00 PM to 6:00 PM (HKT), Monday to Friday. CPY also offers multilingual support, ensuring assistance is accessible to a diverse clientele.

Additional Resources

CPY enhances its customer service experience by providing educational resources such as market analysis and trading signals, helping clients make informed trading decisions.

Frequently Asked Questions

Yes, CPY is regulated by the Securities and Futures Commission (SFC) of Hong Kong. Client funds are protected through measures such as segregated accounts, ensuring that deposits are kept separate from the firm’s operational funds, which enhances client confidence in their investments.

CPY offers a diverse array of trading instruments across multiple asset categories including forex, commodities, indices, stocks, and cryptocurrencies. This variety allows traders to tailor their strategies and enhance portfolio diversification.

CPY offers several account types including a Standard Account for beginners with lower capital requirements, an ECN Account for experienced traders featuring tighter spreads and faster execution, and a Demo Account available for all traders to practice without risk.

CPY provides multiple contact methods for customer support including email, live chat, and telephone. Support is available during business hours from 9:00 AM to 12:00 PM and 1:00 PM to 6:00 PM (HKT), Monday to Friday, and is offered in multiple languages.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.