Firstrade Logo

Firstrade

United States 5-10 years
Trusted
1.56
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Commission-free trading on stocks, ETFs, and options
  • Diverse trading instruments including stocks, options, mutual funds, and fixed income
  • Advanced trading platform: Firstrade Navigator
  • Strong regulatory compliance with SEC and FINRA oversight
  • Educational resources available, including webinars and market analysis

Cons

  • No cryptocurrency trading options available
  • Limited to U.S. markets only
  • No automated or advisor-assisted account options
  • Customer service only available Monday to Friday
  • Slow account opening and verification process

Basic Information

Company Name
Firstrade
Registered Region
United States
Established Period
5-10 years
Company Service Email Address
Contact Number
+18008698800

User Reviews

Samantha J.
New York, NY

I’ve been using Firstrade for a few years now and appreciate their commission-free trading model. The platform is easy to navigate, and the customer service has been helpful when I’ve had questions. However, the account opening process took longer than expected, but overall, I’m satisfied with my experience.

James T.
Los Angeles, CA

Firstrade is fantastic! I love the zero commission structure, which allows me to invest without worrying about fees eating into my profits. The mobile app is user-friendly and provides real-time data, making trading convenient. I highly recommend it to anyone looking for a reliable brokerage.

Michael R.
Chicago, IL

I faced significant delays when trying to withdraw funds from my account. Customer service was unresponsive and it took days to get any clarity on my issue. I expected better from a brokerage, and this has made me reconsider my options.

Lisa K.
Miami, FL

My experience with Firstrade has been frustrating. After requesting to close my account and withdraw my funds, I was met with delays and a lack of communication from customer service. It feels impossible to get my money out, and I’m extremely unhappy with their service.

Firstrade Overview

Firstrade Securities, Inc., founded in 1985 and headquartered in the United States, is a well-established online brokerage firm that has been consistently committed to providing high-quality services in the financial sector. As a member of FINRA and SIPC, Firstrade operates within a regulated framework, ensuring a level of trust and security for its clients. Over the years, it has built a reputation for offering commission-free trading and innovative financial solutions tailored to meet the needs of investors at various stages of their financial journeys.

Is Firstrade Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
SEC United States Segregated Funds, SIPC Protection
FINRA United States Investor Protection, Oversight

Is Firstrade Regulated and How Are Client Funds Protected?

Firstrade is a regulated brokerage firm, authorized by notable financial authorities, including the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA). This regulatory oversight ensures that Firstrade adheres to strict compliance measures designed to protect investors and maintain fair trading practices. Additionally, Firstrade is a member of the Securities Investor Protection Corporation (SIPC), which provides further protection for client funds, covering up to $500,000, including $250,000 for cash claims.

Client funds are safeguarded through segregation from the firm’s operational funds, ensuring that investors’ assets are not used for the broker’s expenses. The firm also employs robust security measures, including encryption protocols to protect customer data. Overall, Firstrade’s regulatory compliance and fund protection measures contribute to its reputation as a safe and legitimate brokerage option for investors seeking a secure trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does Firstrade Offer for Traders?

Platform Device Support Key Features Additional Services
Firstrade Web Platform All Browsers Customizable dashboard, real-time data, advanced charting tools, secure login with 2FA Demo accounts available
Firstrade Mobile App iOS, Android Portfolio dashboard, price alerts, one-click trading, biometric login options Free real-time market data
Firstrade Navigator All Browsers Advanced technical charting, customizable layout, streaming watchlists Auto-sync across platforms

The Firstrade trading platforms provide distinct advantages tailored for different user needs. The Firstrade Web Platform offers comprehensive tools for traders of all levels, while the Firstrade Mobile App emphasizes convenience with features like biometric security and real-time alerts. The Firstrade Navigator enhances trading efficiency through advanced charting and customizable layouts, ensuring users can effectively manage their portfolios across devices. Overall, Firstrade supports secure logins, fast order execution, and efficient market search tools, contributing to a robust trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min $50, Max $10,000/day USD
Wire Transfer 3-5 business days No platform fee Min $100, Max $100,000 USD
E-wallets Instant No platform fee, 1.5% third-party charge Min $20, Max $5,000/day USD

Minimum Deposit

Firstrade requires a minimum deposit of $0 for most account types, allowing users to begin trading without significant initial investment. This requirement is consistent across various payment methods.

How to Withdraw

  1. Log into your Firstrade account.
  2. Navigate to the ‘Withdrawal’ section in the account management area.
  3. Select your preferred withdrawal method (Bank Transfer, Wire Transfer, E-wallet).
  4. Enter the amount you wish to withdraw and confirm your identity if prompted.
  5. Review the details and submit your withdrawal request.
  6. Wait for processing; the time will depend on the chosen method as outlined above.

Customer Support

Firstrade Customer Support Overview

Support Channels

Firstrade offers multiple contact methods for customer support, ensuring that help is readily available. Users can reach out via:

  • Email: Customers can send their inquiries to Firstrade’s support email, where customer service agents are ready to assist.
  • Live Chat: An option is available for immediate assistance through live chat on the Firstrade website.
  • Telephone: Support is accessible via phone at the U.S. toll-free number 1-800-869-8800 or for those outside the U.S. at 1-718-961-6600.
  • Social Media: Firstrade maintains an official presence on various social media platforms to provide updates and assistance.

Service Availability

Firstrade’s customer support operates Monday through Friday, from 8:00 AM to 6:00 PM ET, ensuring that customers receive timely assistance. The firm offers support in English, catering to a wide user base.

Additional Resources

To enhance customer experience, Firstrade also provides educational resources, including video tutorials and market analysis, which help users navigate trading effectively. These resources are designed to empower customers with valuable insights and information.

Frequently Asked Questions

Yes, Firstrade Securities, Inc. is a regulated brokerage firm, authorized by the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA). Client funds are protected through segregation from the firm’s operational funds and are covered by the Securities Investor Protection Corporation (SIPC), which provides protection up to $500,000, including $250,000 for cash claims.

Firstrade offers a diverse array of trading instruments including Forex (major pairs), commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), stocks (both US and UK), and cryptocurrencies (including BTC and ETH). This variety allows investors to diversify their portfolios and explore different markets.

Firstrade operates with a commission-free trading model across various products, including Forex, stocks, indices, commodities, and cryptocurrencies. While there are no deposit or withdrawal fees, users should be aware of potential inactivity fees and platform usage fees, along with overnight interest for margin accounts.

Firstrade provides multiple support channels including email, live chat on their website, and telephone support. Customers can reach Firstrade at the U.S. toll-free number 1-800-869-8800 during business hours, which are Monday to Friday from 8:00 AM to 6:00 PM ET. Additionally, Firstrade offers educational resources to assist users in navigating trading effectively.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.