Midtou Logo

Midtou

Indonesia 5-10 years
Trusted
7.08
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by BAPPEBTI and ICDX
  • Offers a variety of trading instruments including forex, commodities, and stock indexes
  • Supports MetaTrader 4 trading platform
  • Provides demo accounts for practice trading
  • Multiple customer support channels available

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (no cryptocurrencies, bonds, or ETFs)
  • High spreads on major currency pairs
  • Poor customer support based on user reviews
  • Outdated trading platform with no MT5 support

Basic Information

Company Name
Midtou
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
Contact Number
+622129932111
Company Website

User Reviews

Sarah Thompson
Jakarta, Indonesia

I’ve been trading with Midtou for over a year now, and I’ve had a pretty good experience overall. The platform is user-friendly, and I appreciate the variety of trading instruments available. My only complaint would be the withdrawal process, which can be a bit slow at times, but the customer support has been helpful whenever I’ve had questions.

Daniel Rojas
Medellín, Colombia

Midtou has been a fantastic platform for my trading needs. The execution speed is excellent, and the MT4 integration makes it easy to place trades quickly. I also love that they offer a demo account for practice. Highly recommend for anyone looking to start trading seriously!

Hiroshi Tanaka
Tokyo, Japan

I had high hopes for Midtou, but my experience has been disappointing. The customer support is lacking, and I faced issues with my withdrawals that took too long to resolve. I expected better from a regulated broker. I would suggest looking elsewhere until they improve their services.

Fatima Ali
Cairo, Egypt

My experience with Midtou has been terrible. The platform is unstable, and customer service is unresponsive. I was unable to withdraw my funds for weeks, and when I finally did, I lost a significant amount due to slippage. I strongly advise against using this broker.

Midtou Overview

Midtou Aryacom Futures, founded in 2005, is a regulated forex broker based in Indonesia. The company operates under licenses granted by the Commodity Futures Trading Supervisory Agency (BAPPEBTI) and is a member of the Indonesia Commodity and Derivatives Exchange (ICDX), ensuring compliance with local regulations and offering traders a secure trading environment. With a focus on the Indonesian market, Midtou provides a reliable platform for forex trading and other derivatives, catering to both novice and experienced traders alike.

Is Midtou Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
BAPPEBTI Indonesia Segregated Funds, Investor Compensation Scheme
ICDX Indonesia Segregated Funds, Investor Compensation Scheme

Is Midtou Regulated and How Are Client Funds Protected?

Midtou Aryacom Futures is a regulated broker operating under the supervision of two recognized authorities: the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) and the Indonesia Commodity and Derivatives Exchange (ICDX). Both regulatory bodies ensure that Midtou adheres to strict compliance standards, providing a level of trust and legitimacy to its operations. Client funds are protected through the implementation of segregated accounts, which separate clients’ funds from the broker’s operating capital. Additionally, the presence of an investor compensation scheme further enhances the safety of client deposits, offering a layer of protection in the event of insolvency. Overall, Midtou is considered a safe and legitimate option for traders seeking to engage in forex and commodity trading in Indonesia.

Trading Platforms and Apps

What Trading Platforms and Apps Does Midtou Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, technical indicators Demo accounts, VPS
Web Version Any device with a browser Secure login, market search, price alerts None
Mobile App iOS, Android Biometrics, one-click trading, push notifications None

Midtou offers a variety of trading platforms including the widely used MT4, which is suitable for both beginners and experienced traders. The web version allows for trading on any device with an internet browser, while the mobile app provides convenience for traders on the go. All platforms emphasize secure login options and efficient order execution, along with real-time alerts and effective market search tools.

Each platform caters to different trading needs, ensuring that users can access their accounts securely and trade efficiently across multiple devices. With features like demo accounts and virtual private servers available for MT4 users, Midtou enhances the trading experience for all levels of traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 100, Max 50k/day EUR
GrabPay Instant No fee Min 50, Max 10k/day SGD, MYR
SPEI Instant No platform fee, 2% for transfers over $5k Min 100, Max 20k/day MXN
Credit/Debit Card Instant No platform fee, 1.5% processing fee Min 50, Max 15k/day USD, EUR
Bank Wire 3-5 business days No platform fee Min 200, Max 100k/day USD, EUR, GBP

Minimum Deposit

Midtou requires a minimum deposit of $50 to open a trading account. This amount may vary by payment method, with specific options like SEPA having a higher minimum of $100, while e-wallets like GrabPay allow deposits starting from $50. Additionally, different account types may have distinct minimum deposit requirements.

How to Withdraw

To withdraw funds from your Midtou account, follow these steps:

  1. Log in to your Midtou account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit your withdrawal request.
  6. Check your email for confirmation and processing updates.

Customer Support

Midtou Customer Support Overview

Support Channels

Midtou offers multiple contact methods to ensure that customers receive the help they need efficiently. Customers can reach out via:

  • Email: Customers can send inquiries to support@midtou.com, where a dedicated team responds promptly to provide assistance.
  • Live Chat: For immediate support, the live chat feature on the Midtou website connects customers with support representatives in real-time.
  • Telephone: Customers can call Midtou at +62 21 299-32111 for direct support.
  • Social Media: Midtou is active on various social media platforms, providing another avenue for customers to reach out for assistance.

Service Availability

Midtou’s customer service is available 24/5, ensuring support during trading hours throughout the week. The team is equipped to assist clients in multiple languages, including English and Indonesian, to cater to a diverse customer base.

Additional Resources

In addition to direct support, Midtou provides various educational resources to enhance customer experience. These include:

  • Video Tutorials: A range of video tutorials to help customers understand trading platforms and strategies.
  • Webinars: Regular webinars covering market analysis and trading techniques to empower users.
  • Market Analysis: Insights and reports on market trends to assist traders in making informed decisions.
  • Trading Signals: Midtou offers trading signals to help customers identify potential trade opportunities.

Overall, Midtou prioritizes customer support and provides a comprehensive suite of services to ensure that traders can receive the help they need and enhance their trading experience.

Frequently Asked Questions

Yes, Midtou is regulated by the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) and is a member of the Indonesia Commodity and Derivatives Exchange (ICDX). They hold two Retail Forex licenses from these authorities, ensuring compliance with local regulations.

Midtou provides trading on various financial instruments including forex, commodities, and stock indexes. The platform supports MetaTrader 4 (MT4) and offers a demo account for practice. Leverage options are available, but specific details such as spreads and minimum deposits should be confirmed on their official website or by contacting customer support.

Midtou prioritizes the security of client funds by maintaining them in segregated accounts, separate from the company’s operational funds. This ensures that your money is protected in the event of any financial issues faced by the brokerage. Additionally, being regulated by BAPPEBTI adds another layer of security and oversight.

Midtou offers various customer support options including phone support at +62 21 29932111 and email support at support@midtou.com. They also provide resources on their website to help users navigate the platform. For more immediate assistance, clients can use their contact form available on the website.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.