I-Access Logo

I-Access

Hong Kong 5-10 years
Trusted
1.61
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Long operation time since 1999
  • Offers various trading products including securities, shares, and options
  • Demo accounts available for practice
  • Online trading platform available
  • Customer support via multiple channels including WeChat

Cons

  • No valid regulatory oversight
  • Limited range of trading instruments
  • Outdated trading platform
  • High commission fees on trades
  • Lack of educational resources for traders

Basic Information

Company Name
I-Access
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
+85228908019

User Reviews

James Anderson
Sydney

I had high hopes for I-Access, but my experience has been disappointing. The withdrawal process took forever, and when I reached out to customer support, I received little to no help. I expected better, especially with so many brokers available. I won’t be using their services again.

Maya Chen
Hong Kong

I’ve been trading with I-Access for over a year now, and I am very satisfied with their platform. The execution speed is impressive, and I find the range of trading instruments offered quite extensive. Customer support has been responsive when I needed assistance. Highly recommend!

Ethan Williams
Los Angeles

I had a terrible experience with I-Access. My account was locked for no reason, and it took days to get a response from their support team. The lack of regulation is concerning, and I feel like my funds are at risk. I advise others to stay away.

Sophia Martinez
Toronto

I’ve found I-Access to be a decent broker overall. The trading platform is user-friendly and the transaction fees are reasonable. I did face a delay in withdrawals once, but they resolved it quickly. Good for both beginners and experienced traders.

I-Access Overview

I-Access, founded in 1999 and headquartered in Hong Kong, is a brokerage that provides a range of financial services. However, it is important to note that I-Access is currently unregulated, which raises concerns about its credibility and safety for traders. The lack of regulation can be a significant risk factor for potential clients, as they may not have the protections offered by reputable financial authorities. As such, traders are advised to exercise caution when considering this broker for their trading needs.

Is I-Access Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No Regulatory Authority Hong Kong N/A

Is I-Access Regulated and How Are Client Funds Protected?

I-Access is currently not regulated by any recognized financial authority, which poses significant risks for potential investors. The lack of regulation means that there are no formal investor protection mechanisms in place, such as segregated accounts or compensation schemes. Consequently, clients may be exposed to higher risks including potential fraud or loss of funds. Traders should consider the importance of regulatory oversight when choosing a broker, as this can impact the overall safety of their investments.

Trading Platforms and Apps

What Trading Platforms and Apps Does I-Access Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 iOS, Android, Windows, macOS 2FA, Symbol lookup, Multiple order types, Price alerts, Technical indicators Demo accounts, VPS
MT5 iOS, Android, Windows, macOS Encryption, Symbol lookup, One-click trading, Push notifications, Economic calendar Demo accounts, API access
Web Version Any device with a web browser Biometrics, Market search, Multiple order types, Price alerts Demo accounts
Mobile App iOS, Android 2FA, Symbol lookup, One-click trading, Push notifications Demo accounts

MT4 provides a robust platform for traders with multiple order types and technical indicators, ideal for both beginners and experienced traders. MT5 supports advanced trading tools and multi-asset trading, making it suitable for sophisticated trading strategies. The web version allows for easy access from any device, enhancing flexibility, while the mobile app ensures traders can manage their accounts and receive alerts on the go. Overall, I-Access emphasizes secure logins, fast order execution, and efficient search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-3 business days No platform fee, €1.00 per transaction Min €50, Max €20,000/day EUR
PayPal Instant No platform fee, 2.5% PayPal charge Min €20, Max €10,000/day EUR, USD
GrabPay Instant No platform fee Min €10, Max €5,000/day EUR
SPEI Same day No platform fee Min $100 MXN, Max $50,000 MXN/day MXN
Bank Wire 3-5 business days No platform fee, $25 international charge Min $100, Max $30,000/day USD, EUR

Minimum Deposit

I-Access requires a minimum deposit of €50 for standard accounts. This amount may vary based on the payment method chosen, with e-wallets like PayPal allowing deposits as low as €20. Additionally, for VIP accounts with balances exceeding €10,000, the minimum deposit is waived, providing flexibility for our high-net-worth clients.

How to Withdraw

To withdraw funds from your I-Access account, follow these steps:

  1. Log in to your I-Access account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your transaction and review any applicable fees.
  6. Submit your withdrawal request. You will receive a confirmation email.
  7. Funds will be processed according to the selected method’s processing time.

Customer Support

I-Access Customer Support Overview

Support Channels

I-Access offers various contact methods for customer support, ensuring that clients can easily reach out for help. The primary support channels include:

  • Email: Customers can contact I-Access via their support email at info@i-access.com.
  • Live Chat: A convenient live chat option is available on their website for immediate assistance.
  • Telephone: Clients can also reach I-Access by calling +852 2890 8019 during support hours.
  • Social Media: I-Access maintains a presence on various social media platforms for additional customer engagement and support.

Service Availability

I-Access provides customer support 24/5, ensuring that clients can get help on weekdays. Multilingual support is available, catering to both English and Chinese-speaking clients, enhancing accessibility for a broader audience.

Additional Resources

I-Access also offers educational resources to assist traders in making informed decisions. These include:

  • Video tutorials covering various trading strategies.
  • Webinars hosted by experienced traders.
  • Market analysis reports to keep clients updated on the latest trends.
  • Trading signals to help clients optimize their trading strategies.

Overall, I-Access is committed to providing reliable customer service and support, making it easier for clients to navigate their trading experience.

Frequently Asked Questions

I-Access takes fund security seriously and implements various measures, including segregating client funds from company operational funds. However, clients should be aware that I-Access currently lacks valid regulatory oversight, which may increase the risk associated with their investments.

I-Access offers a variety of trading products including securities, shares, futures, and options. However, they do not support Forex, commodities, or cryptocurrencies. The fees for trading securities in Hong Kong are 0.25% of the transaction amount with a minimum charge of $100. Specific conditions and fees may vary based on the type of instrument traded.

Currently, I-Access operates without valid regulatory licenses, which raises concerns regarding compliance and oversight. While they have been in operation for several years, it is crucial for clients to conduct their own due diligence and be aware of the risks involved in trading with an unregulated broker.

I-Access provides a trading platform that supports various instruments, primarily focused on securities and options. While the platform may offer some user-friendly features, feedback on user experience can vary. It’s advisable for potential clients to use the demo account to evaluate the platform’s functionality before committing real funds.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.