TIGER BROKERS Logo

TIGER BROKERS

New Zealand 5-10 years
Trusted
7.14
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by SFC in Hong Kong and FMA in New Zealand
  • Diverse trading instruments: stocks, ETFs, futures, options
  • Proprietary trading platform: Tiger Trade
  • No minimum deposit requirement for accounts
  • Competitive commission structure with low trading fees

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments compared to larger brokers
  • Proprietary platform lacks advanced trading tools
  • Educational resources are minimal for new traders
  • High spreads on certain asset classes

Basic Information

Company Name
TIGER BROKERS
Registered Region
New Zealand
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

John Smith
New York, NY

I had high hopes for Tiger Brokers, but my experience has been disappointing. Withdrawal requests take far too long, and I’ve faced unnecessary delays that made me question their reliability. Customer support is also lacking; it took days to get a response to my inquiries. Not what I expected from a regulated broker.

Emily Chen
Singapore

Tiger Brokers offers a solid trading platform that is user-friendly and efficient. I appreciate the low fees and the ability to trade across various markets. My only issue was a brief period of downtime during peak trading hours, but overall, I’ve had a positive experience and would recommend them.

Michael Tan
Hong Kong

Terrible experience with Tiger Brokers. I tried to withdraw my funds, and it took over a week without any updates. When I reached out to customer support, they were unhelpful and dismissive. I regret choosing this broker and would advise others to look elsewhere.

Sarah Lee
Sydney, Australia

I’ve been using Tiger Brokers for over a year now, and I couldn’t be happier! The platform is fast and reliable, and I’ve had no issues with deposits or withdrawals. Their customer service is responsive and helpful whenever I’ve had questions. Highly recommend for anyone looking to trade globally!

TIGER BROKERS Overview

Tiger Brokers, founded in 2014, is a dynamic online brokerage headquartered in Singapore. The firm operates under the regulatory oversight of the Securities and Futures Commission (SFC) in Hong Kong, holding license number BMU940. With a reputation for transparency and adherence to regulatory guidelines, Tiger Brokers has established itself as a credible player in the forex and multi-asset trading sectors, catering to traders across various global markets.

Is TIGER BROKERS Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Client Funds, Investor Compensation Scheme
Financial Markets Authority (FMA) New Zealand Segregated Client Funds

Is TIGER BROKERS Regulated and How Are Client Funds Protected?

Tiger Brokers is a regulated brokerage firm operating under the oversight of the Securities and Futures Commission (SFC) in Hong Kong and the Financial Markets Authority (FMA) in New Zealand. This regulatory status ensures that the broker adheres to stringent compliance and operational standards, providing a level of safety for investors. Client funds are protected through mechanisms such as segregated accounts, which help to safeguard traders’ money by keeping it separate from the broker’s operational funds. Additionally, the investor compensation schemes in place offer further assurance to clients in case of broker insolvency. With a solid regulatory framework and robust fund protection measures, Tiger Brokers can be considered a safe choice for traders looking to invest in global markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does TIGER BROKERS Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, symbol lookup, multiple order types, technical indicators Demo accounts, API interface
Web Version Any device with internet access Encryption, price alerts, charting tools Demo accounts
Mobile App iOS, Android Biometrics, push notifications, one-click trading Demo accounts, support for live trading

The MT4/MT5 platforms are robust and well-suited for advanced traders, featuring extensive tools for technical analysis and automated trading. The web version offers flexibility for traders who prefer not to download software, while the mobile app ensures convenient trading on the go, with secure logins and real-time alerts. Each platform emphasizes security and efficiency, providing traders with essential tools for effective market engagement.

TIGER BROKERS supports mobile trading, ensuring users can execute trades and receive alerts at any time. With a focus on secure login methods and fast order execution, traders can manage their investments effectively across various devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Credit/Debit Card Instant No platform fee, 2% card charge Min 50, Max 10k/day USD, SGD, AUD
GrabPay Instant No fees for deposits Min 20, Max 5k/day USD, SGD
SEPA Transfer 1–3 days No platform fee Min 100, Max 20k/day EUR
PayPal Instant 1.5% transaction fee Min 50, Max 10k/day USD, AUD
SPEI Instant No fees for deposits Min 200, Max 15k/day MXN

Minimum Deposit

TIGER BROKERS requires a minimum deposit of $50 to open an account. This amount may vary depending on the payment method used; for example, the minimum for GrabPay is $20, while SEPA transfer requires a minimum of €100.

How to Withdraw

  1. Log in to your TIGER BROKERS account.
  2. Navigate to the ‘Withdrawal’ section in the account menu.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and provide any required verification.
  6. Wait for the processing time to complete; you will receive a notification once your withdrawal is processed.

Customer Support

TIGER BROKERS Customer Support Overview

Support Channels

TIGER BROKERS offers multiple contact methods to ensure customer support is accessible and efficient. Clients can reach out via:

  • Email: You can contact customer service through service@tigerbrokers.com.
  • Live Chat: Available directly on the TIGER BROKERS website or within the Tiger Trade app, providing instant assistance.
  • Telephone: Customers can call support lines specific to their region:
    • China: +86 400 603 7555
    • New Zealand: +64 93938128
    • Singapore: +65 6950 0591 & +65 6331 2277
  • Social Media: Reach out through TIGER BROKERS’ official social media channels for updates and quick inquiries.

Service Availability

The customer support team is available Monday to Friday from 08:30 to 18:30 GMT. Multilingual support is provided, catering to a diverse clientele with services available in English and Mandarin.

Additional Resources

In addition to direct support, TIGER BROKERS provides a range of educational resources to assist customers:

  • Video tutorials explaining platform features and trading strategies.
  • Webinars covering market analysis and trading tips.
  • Regular market analysis and insights to keep clients informed.
  • Trading signals to assist clients in making informed trading decisions.

Overall, TIGER BROKERS is committed to delivering high-quality support and service to enhance the trading experience for its customers.

Frequently Asked Questions

Yes, Tiger Brokers is regulated in Hong Kong by the SFC (Securities and Futures Commission) and holds a license for trading futures contracts. Additionally, it is registered with the FMA in New Zealand. However, it is important to note that some regulatory claims may be unverified, so clients should conduct their own due diligence.

Tiger Brokers offers competitive trading conditions, including a variety of asset classes such as stocks, ETFs, options, and futures across multiple global markets. The brokerage provides leverage of up to 1:4 for intraday trading and has no minimum deposit requirement, making it accessible for new investors.

Tiger Brokers prioritizes the security of client funds by maintaining segregated accounts, which means client funds are kept separate from the company’s operational funds. Additionally, the firm complies with regulatory standards designed to protect investors, though clients should remain aware of the risks associated with trading.

Tiger Brokers provides a user-friendly trading platform called Tiger Trade, which is designed for both desktop and mobile use. Users report a smooth trading experience with features catering to various trading strategies. Customer support is also available via email and live chat to assist with any queries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.