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MASON GROUP

Hong Kong Above 20 years
Trusted
5.49
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by SFC in Hong Kong
  • Diverse trading instruments: Futures, Options, and Securities
  • Proprietary trading platforms: Futures Trading and Mason Trade
  • Multiple deposit/withdrawal methods including bank transfer and FPS
  • Customer support via phone and email

Cons

  • Unregulated broker with no major authority oversight
  • Limited trading instruments (primarily futures and options)
  • Proprietary trading platform lacks customization options
  • No educational resources or market analysis available
  • Withdrawal processing delays reported by users

Basic Information

Company Name
MASON GROUP
Registered Region
Hong Kong
Established Period
Above 20 years
Company Service Email Address
Contact Number
+85222182888

User Reviews

John Smith
Hong Kong

I have been trying to withdraw my funds for weeks now, and every time I contact support, they give me the runaround. It’s incredibly frustrating, and I feel like I’m being scammed. I do not recommend MASON GROUP for anyone looking for reliable trading services.

Emily Chen
Taipei

MASON GROUP has a decent trading platform with good execution speed. I appreciate the variety of investment products they offer. However, customer support could be better; it took a while to get my questions answered. Overall, I’m satisfied with the trading experience.

Michael Wong
Shenzhen

Absolutely terrible experience. I deposited money and when it came time to withdraw, they just kept making excuses. I finally gave up and lost my investment. I would highly advise against using MASON GROUP.

Sara Lee
Singapore

I’ve been trading with MASON GROUP for over a year now, and I am very pleased with their services. The platform is user-friendly, and transactions are processed quickly. Customer service has been responsive and helpful whenever I’ve needed assistance. Highly recommend!

MASON GROUP Overview

MASON GROUP, founded in 2005 and headquartered in Hong Kong, is a financial services firm that specializes in providing a range of investment options, including futures, options, and securities. While the broker is known for its extensive experience in the industry, it currently operates without regulation, which may pose risks for potential traders. MASON GROUP is committed to delivering competitive trading conditions and has gained recognition for its various financial offerings, although caution is advised due to its unregulated status.

The broker offers access to several trading instruments, with a focus on futures and securities markets. MASON GROUP provides proprietary trading platforms, enhancing the trading experience with real-time streaming quotes and various execution options. Customer support is available through phone and email, ensuring responsiveness to client inquiries. While the absence of regulatory oversight may be a concern for some, MASON GROUP differentiates itself with its long-standing presence in the market and a diverse range of trading instruments, making it a noteworthy option for traders looking to explore different investment avenues.

Is MASON GROUP Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
None Hong Kong No protection measures in place

Is MASON GROUP Regulated and How Are Client Funds Protected?

MASON GROUP is not regulated by any recognized financial authority, which raises significant concerns regarding the safety of client funds. Without regulatory oversight, investors may face heightened risks, including the absence of investor protection mechanisms that are typically provided by regulated brokers. This lack of regulation can lead to potential issues such as fraud and mismanagement of funds. As such, trading with MASON GROUP may expose clients to substantial financial risks.

Trading Platforms and Apps

What Trading Platforms and Apps Does MASON GROUP Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, Android, iOS Two-factor authentication, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Any device with a web browser Encryption, symbol lookup, one-click trading, economic calendar API interface
Mobile App Android, iOS Biometric login, push notifications, quick order execution Demo accounts

MASON GROUP offers a range of trading platforms tailored for different trading needs. The MT4/MT5 platforms are robust and suitable for both novice and advanced traders, supporting various order types and providing extensive analytical tools. The web version facilitates access from any device, ensuring flexibility and convenience. The mobile app enhances trading on-the-go, featuring secure logins and instant alerts. Overall, MASON GROUP prioritizes mobile trading, secure logins, fast order execution, and efficient market search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 50, Max 10k/day EUR, USD
GrabPay Instant 1.5% fee Min 20, Max 5k/day USD, SGD
SPEI Instant No fees Min 100, Max 15k/day MXN, USD
Credit/Debit Card Instant 2.5% fee Min 50, Max 20k/day USD, GBP, EUR
Wire Transfer 3-5 business days $20 per transaction Min 200, Max 50k/day USD, EUR

Minimum Deposit

MASON GROUP requires a minimum deposit of $50 to open an account. This amount may vary based on the payment method chosen; for instance, e-wallets have a minimum deposit of $20, while bank transfers necessitate a minimum of $200.

How to Withdraw

To withdraw funds from your MASON GROUP account, follow these steps:

  1. Log into your MASON GROUP account.
  2. Navigate to the ‘Withdrawals’ section.
  3. Select your preferred withdrawal method.
  4. Enter the withdrawal amount and any required information.
  5. Confirm your withdrawal request.
  6. You will receive a confirmation email once your request is processed.

Customer Support

MASON GROUP Customer Support Overview

Support Channels

MASON GROUP offers multiple contact methods to ensure that clients receive the help they need promptly. The main support channels include:

  • Email: Clients can reach out via cs@masonhk.com for assistance with inquiries or issues.
  • Live Chat: The website features a live chat option, allowing for real-time communication with support representatives.
  • Telephone: Support is available by phone at +852 2218-2888, providing a direct line for urgent matters.
  • Social Media: MASON GROUP maintains a presence on various social media platforms to engage with clients and provide updates.

Service Availability

MASON GROUP prides itself on its customer service, which is available 24/5, ensuring assistance is accessible during business days. The support team is equipped to handle inquiries in Chinese (Traditional), catering to a diverse clientele in the region.

Additional Resources

MASON GROUP also provides clients with educational resources, including:

  • Video Tutorials: Informative videos that guide users through the platform and trading strategies.
  • Webinars: Regular webinars hosted by experts to help clients improve their trading skills.
  • Market Analysis: Insights and analysis on market trends to assist traders in making informed decisions.
  • Trading Signals: Signals provided to help clients optimize their trading strategies.

Frequently Asked Questions

MASON GROUP is registered in Hong Kong but operates without formal regulation. This means that while they are recognized as a business entity, they are not subject to the same stringent regulatory oversight that applies to fully licensed brokers. Clients are advised to exercise caution and conduct thorough research before engaging with unregulated firms.

MASON GROUP offers a variety of trading products including futures, options, and securities. They provide real-time streaming quotes and proprietary trading platforms for investors. However, specific trading conditions such as spreads, leverage, and commission structures are not explicitly detailed on their website, so potential clients should inquire directly for comprehensive information.

Client funds at MASON GROUP are generally held in segregated accounts to enhance security and protect against misappropriation. However, as the firm is unregulated, the safety of funds cannot be guaranteed to the same extent as with regulated entities. Clients are encouraged to consider this risk when choosing to invest.

MASON GROUP provides customer support primarily through phone and email. Clients can reach out via phone at +852 2218-2888 or email at info@masonhk.com. Support is primarily offered in Traditional Chinese, so non-Chinese speakers may face challenges in communication.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.