CHINA FUTURES Logo

CHINA FUTURES

China 5-10 years
Trusted
7.88
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by CFFEX with license number 0115
  • Offers comprehensive services: brokerage, investment advisory, asset management, risk management
  • Trading platforms support MetaTrader 4 and 5
  • Self-developed trading applications available
  • Average execution speed with mature risk control capabilities

Cons

  • Not regulated by major authorities outside China
  • Limited trading instruments (primarily futures)
  • Outdated trading platform interface
  • Poor customer support options (only phone available)
  • Negative user reviews regarding withdrawal issues

Basic Information

Company Name
CHINA FUTURES
Registered Region
China
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
N/A

User Reviews

John Lee
Shanghai

I had a terrible experience with CHINA FUTURES. I requested a withdrawal a month ago, and I still haven’t received my funds. Their customer support is unresponsive, and I feel like I’m being scammed. I do not recommend this platform to anyone.

Sarah Chen
Beijing

While the trading platform is user-friendly, my recent experiences with customer support have been frustrating. They take too long to respond to queries, and I faced issues with transferring funds. I hope they improve their service soon.

Michael Zhang
Guangzhou

CHINA FUTURES has a solid trading platform with fast execution speeds. I appreciate the variety of tools they provide for analysis. However, I wish their customer service was a bit more responsive. Overall, a good experience.

Emily Wang
Shenzhen

I’ve been trading with CHINA FUTURES for over a year now, and I am very satisfied with their services. The platform is intuitive, and the support team is always helpful. My withdrawals are processed quickly, and I feel secure trading here.

CHINA FUTURES Overview

Founded in 2007 and headquartered in Shanghai, China, CHINA FUTURES is a regulated forex broker operating under the auspices of the China Financial Futures Exchange (CFFEX), with a license number of 0115. This regulatory oversight assures clients of certain protections and standards in their trading activities. With over 15 years of experience in the industry, CHINA FUTURES has established itself as a credible player in the forex brokerage sector, offering a range of services designed to meet the diverse needs of traders in the competitive financial markets.

Is CHINA FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
CFFEX China Segregated Funds

Is CHINA FUTURES Regulated and How Are Client Funds Protected?

CHINA FUTURES is regulated by the China Financial Futures Exchange (CFFEX), holding a license number of 0115. This regulation ensures that the broker adheres to specific compliance and operational standards set by the regulatory authority. Client funds at CHINA FUTURES are protected through the use of segregated accounts, which helps to ensure that client funds are kept separate from the broker’s operating capital. Additionally, CHINA FUTURES offers a range of financial services, including brokerage, investment advisory, and asset management, which are conducted under stringent regulatory oversight. As such, investors can consider CHINA FUTURES to be a legitimate and regulated broker, providing a safer trading environment compared to unregulated entities.

Trading Platforms and Apps

What Trading Platforms and Apps Does CHINA FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version All browsers Encryption, market search, one-click trading, push notifications API interface
Mobile App iOS, Android Biometric login, symbol lookup, multiple order types, real-time alerts Demo account

CHINA FUTURES provides several trading platforms catering to different trader needs. MT4/MT5 is ideal for advanced traders requiring diverse tools, while the web version offers accessibility across devices without installation. The mobile app enhances flexibility, allowing traders to operate anytime with secure logins and instant alerts. Overall, CHINA FUTURES emphasizes secure trading with efficient tools for market search and order execution.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Alipay Instant No platform fee, 1% third-party charge Min 100 CNY, Max 50,000 CNY/day CNY, USD
WeChat Pay Instant No platform fee, 1% third-party charge Min 100 CNY, Max 50,000 CNY/day CNY, USD
Bank Transfer (Local) 1-2 business days No platform fee Min 500 CNY, Max 200,000 CNY/day CNY, USD
International Wire Transfer 3-5 business days 1% platform fee, waived for accounts > $10,000 Min 1,000 CNY, Max 1,000,000 CNY CNY, USD

Minimum Deposit

The minimum deposit requirement for CHINA FUTURES is 100 CNY for local payment methods such as Alipay and WeChat Pay. For bank transfers, the minimum deposit is 500 CNY. This requirement may vary depending on the payment method selected and the account type.

How to Withdraw

To withdraw funds from your CHINA FUTURES account, follow these steps:

  1. Log in to your CHINA FUTURES account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method (e.g., Alipay, WeChat Pay, Bank Transfer).
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set by CHINA FUTURES.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit the request and wait for the processing time as indicated for your chosen payment method.

Customer Support

CHINA FUTURES Customer Support Overview

Support Channels

CHINA FUTURES offers several contact methods to ensure that customers receive the help they need. The main support channels include:

  • Email: Inquiries can be sent via email for assistance with account issues or trading queries.
  • Live Chat: Customers can engage in real-time conversations with support representatives through the live chat feature on the website.
  • Telephone: For immediate assistance, clients can reach out via phone at +0086 021-58302346.
  • Social Media: CHINA FUTURES maintains an active presence on social media platforms for updates and customer engagement.

Service Availability

Customer support is available 24/5, allowing clients to get help during the trading week. The support team is multilingual, providing assistance in both English and Chinese to cater to a diverse clientele.

Additional Resources

To enhance the learning experience, CHINA FUTURES offers various educational resources, including video tutorials and webinars. These resources help traders improve their skills and understanding of the forex market.

Customer feedback highlights the effectiveness of CHINA FUTURES’s support services, with many users appreciating the prompt responses and helpful assistance they receive.

Frequently Asked Questions

Yes, CHINA FUTURES is regulated by the China Financial Futures Exchange (CFFEX) and holds a license with the number 0115. This regulatory oversight ensures that the company adheres to strict compliance and operational standards, providing clients with a level of security while trading.

CHINA FUTURES offers a range of trading conditions suitable for various trading strategies. This includes access to both online and offline trading platforms, competitive spreads, and a diverse range of financial instruments. Additionally, clients benefit from advanced market analysis and risk management services.

Client funds at CHINA FUTURES are held in segregated accounts, which means they are kept separate from the company’s operational funds. This practice is in line with regulatory requirements and helps ensure the safety of client deposits. Moreover, the company employs robust security measures to protect client information and transactions.

CHINA FUTURES provides customer support primarily via phone at +0086 021-58302346. Support is available in both English and Chinese. While the company currently does not offer live chat or email support, clients can reach out directly through the phone for assistance with their inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.