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CCB Futures

China 5-10 years
Trusted
7.88
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by CFFEX
  • Multiple trading platforms including Wenhua Winshun and Fast trading terminal
  • Demo accounts available for practice
  • Live chat customer support
  • Diverse futures trading instruments

Cons

  • Not regulated in major jurisdictions like the US or UK
  • Limited trading instruments (only offers futures)
  • Outdated trading platform options
  • No educational resources or market analysis provided
  • Restrictions on fund withdrawals during trading hours

Basic Information

Company Name
CCB Futures
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

John Smith
New York, NY

I have been trying to withdraw my funds for over two weeks now, and every time I contact customer support, I get vague responses. This has been a frustrating experience, and I’m considering moving to another broker.

Emily Chen
Shanghai, China

CCB Futures has a solid trading platform with various tools that I find very helpful. The execution speed is impressive, and I appreciate the demo account feature for testing strategies. However, their customer service could be more responsive.

Michael Johnson
Los Angeles, CA

Absolutely terrible experience! I deposited funds but faced issues with withdrawals. Customer support is unhelpful and seems to ignore my requests. I regret choosing CCB Futures.

Sarah Lee
Toronto, Canada

I’ve had a great experience with CCB Futures! The trading platform is user-friendly, and I’ve been able to execute trades quickly. Their support team has been helpful whenever I’ve had questions. Highly recommend!

CCB Futures Overview

CCB Futures, founded in 2013 and headquartered in Shanghai, China, is a regulated broker specializing in futures trading. The company operates under the oversight of the China Financial Futures Exchange (CFFEX), holding a valid futures license which ensures compliance with local regulations. This regulatory status contributes to its credibility within the industry, making it a reliable choice for traders seeking to engage in futures markets.

Is CCB Futures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
CFFEX (China Financial Futures Exchange) China Segregated Funds

Is CCB Futures Regulated and How Are Client Funds Protected?

CCB Futures is a regulated broker licensed by the China Financial Futures Exchange (CFFEX). This regulation ensures that the broker adheres to the necessary compliance standards, providing a level of oversight that can enhance investor confidence. Client funds are protected through measures such as segregated accounts, which keep client assets distinct from the broker’s operational funds. This means that even in the event of financial difficulties faced by the broker, client funds remain safeguarded. Additionally, CCB Futures has been operational for several years, which may indicate a level of stability and experience in the market. Overall, CCB Futures can be considered a legit option for those interested in trading futures within a regulated environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does CCB Futures Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Desktop, Mobile (iOS, Android) Encryption, symbol lookup, one-click trading, push notifications Demo accounts
Mobile App iOS, Android Biometric login, market alerts, limited order types Demo accounts

The MT4/MT5 platforms are robust solutions ideal for advanced traders, offering extensive tools and functionalities. The web version facilitates easy access from any device, ensuring flexibility, while the mobile app supports trading on-the-go with essential features like quick alerts and secure logins. CCB Futures emphasizes secure login methods, swift order execution, and effective market search tools across all platforms, catering to diverse trading preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $100, Max $50,000 USD, EUR
CCB e-Wallet Instant 1.5% transaction fee Min $50, Max $20,000 USD, AUD
GrabPay Instant No fees Min $20, Max $5,000 USD, MYR
Alipay Instant No fees Min $30, Max $10,000 USD, CNY
SPEI 1–2 business days No platform fee Min $100, Max $25,000 USD, MXN

Minimum Deposit

The minimum deposit requirement for CCB Futures is $100. This amount remains consistent across all payment methods and account types, ensuring ease of access for all traders.

How to Withdraw

  1. Log in to your CCB Futures account.
  2. Navigate to the ‘Withdrawals’ section under the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum requirements.
  5. Confirm your withdrawal request. A confirmation message will be displayed.
  6. Check your email for a confirmation notification regarding your withdrawal.
  7. Funds will be processed according to the selected withdrawal method’s processing time.

Customer Support

CCB Futures Customer Support Overview

Support Channels

CCB Futures provides a variety of contact methods to assist customers effectively. Clients can reach out for support via:

  • Email: Customers can email their inquiries to ptg@ccbfutures.com for detailed assistance.
  • Live Chat: Instant support is available through the live chat feature on their website, allowing for quick resolution of issues.
  • Telephone: For direct communication, clients can call their support hotline at 400-90-95533.
  • Social Media: CCB Futures maintains a presence on various social media platforms, providing additional avenues for customer support and updates.

Service Availability

CCB Futures offers customer support services from Monday to Friday, operating 24 hours a day to ensure that all clients can receive help whenever they need it. The support team is multilingual, accommodating inquiries in both Chinese and English, which enhances their accessibility for a broader range of clients.

Additional Resources

In addition to direct support, CCB Futures provides valuable educational resources to help traders improve their skills and understanding of the market. These include:

  • Video Tutorials: Step-by-step guides on using their trading platforms and understanding market trends.
  • Webinars: Live sessions that cover various trading topics and strategies, allowing customers to engage and learn in real-time.
  • Market Analysis: Regular updates and insights on market movements, helping clients make informed trading decisions.
  • Trading Signals: Notifications and alerts regarding potential trading opportunities, which can assist customers in optimizing their trading strategies.

Frequently Asked Questions

CCB Futures is regulated by the China Financial Futures Exchange (CFFEX) and holds a valid futures trading license, ensuring that it adheres to local compliance and operational standards to provide secure trading services.

CCB Futures offers various futures trading options with no minimum deposit or withdrawal amount specified. Trading can be conducted on multiple platforms, and clients are subject to specific fees based on the futures products they trade.

Client funds at CCB Futures are held in segregated accounts to ensure their safety. The company is regulated, which adds an additional layer of security and compliance with industry standards.

CCB Futures provides multiple customer support options, including live chat and email support at ptg@ccbfutures.com. Their customer service team is available to assist clients with inquiries and issues related to trading.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.