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Channel Capital

Australia 10-15 years
Trusted
6.45
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by ASIC
  • Offers a variety of trading services including incubation and distribution
  • Multiple contact channels for customer support
  • Utilizes Straight Through Processing (STP) model
  • Established presence in the Australian market

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments available
  • No support for popular trading platforms like MetaTrader
  • Lack of comprehensive educational resources
  • High spreads on some trading pairs

Basic Information

Company Name
Channel Capital
Registered Region
Australia
Established Period
10-15 years
Company Service Email Address
Contact Number
+61 7 3009 7620

User Reviews

Emily Johnson
Sydney, Australia

I’ve had a frustrating experience with Channel Capital. I initiated a withdrawal two weeks ago, and it still hasn’t been processed. Customer support is unresponsive, leaving me feeling anxious about my funds. I expected better from a regulated broker.

Michael Smith
Melbourne, Australia

Absolutely terrible service. I tried contacting support multiple times regarding issues with my account, and each time I received no help. It’s been a nightmare trying to get my money out. I would not recommend Channel Capital to anyone.

Sarah Lee
Brisbane, Australia

Channel Capital has a solid trading platform that I find user-friendly and efficient. I appreciate the speed of execution and the variety of services they offer. While I did face a minor issue with customer support, they managed to resolve it eventually. Overall, I’m satisfied with my experience.

David Brown
Perth, Australia

I’m really impressed with Channel Capital! Their platform is fast, and I love the range of tools available for trading. I’ve had quick responses from customer service, which is a huge plus. Definitely one of the better brokers I’ve used.

Channel Capital Overview

Channel Capital, founded in 2025 and headquartered in Australia, is a regulated forex broker under the oversight of the Australian Securities and Investments Commission (ASIC). It operates as a Straight Through Processing (STP) broker, ensuring transparency and efficiency in trade execution. Channel Capital holds an Appointed Representative license (No. 001274413) and is known for its commitment to regulatory compliance, providing traders with a secure environment for their trading activities.

Is Channel Capital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme

Is Channel Capital Regulated and How Are Client Funds Protected?

Channel Capital is a regulated broker operating under the supervision of the Australian Securities and Investments Commission (ASIC). This regulatory oversight ensures that Channel Capital adheres to stringent operational standards, promoting transparency and accountability in its services. Client funds are protected through measures such as segregated accounts, which separate client funds from the broker’s operational funds, reducing the risk of loss in the event of financial difficulties. Additionally, ASIC’s investor compensation schemes provide an extra layer of security, offering further assurance to clients regarding the safety of their investments. Overall, Channel Capital demonstrates a commitment to maintaining a safe trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Channel Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, encryption, multiple order types, price alerts, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android 2FA, encryption, advanced order types, economic calendar, market depth Demo accounts, VPS
Web Version All browsers (desktop and mobile) Encryption, symbol lookup, one-click trading, price alerts None
Mobile App iOS, Android Biometrics, push notifications, market search None

The MT4 platform is widely recognized for its user-friendly interface and suitability for various trading strategies, while MT5 offers additional features ideal for advanced traders seeking complex analysis tools. The web version allows seamless access from any device with a browser, and the mobile app ensures traders can monitor positions and receive alerts on-the-go, enhancing mobility and responsiveness. All platforms emphasize secure logins, fast execution speeds, and efficient market search capabilities, making them versatile options for traders of all levels.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–3 days No platform fee, 0.5% for third-party Min 100, Max 15k/day EUR, USD
GrabPay Instant No fees for deposits Min 50, Max 5k/day SGD, MYR
SPEI Instant No platform fee, 1% charge for withdrawals Min 200, Max 10k/day MXN
Wire Transfer 3–5 days No fees for VIP accounts > $10k, otherwise 1.5% Min 500, Max 20k/day USD, GBP

Minimum Deposit

Channel Capital requires a minimum deposit of $100 to open an account. This amount is consistent across all payment methods and account types, ensuring accessibility for a wide range of traders.

How to Withdraw

  1. Log into your Channel Capital account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw and confirm your details.
  5. Submit your withdrawal request.
  6. You will receive a confirmation email regarding your withdrawal status.

Customer Support

Channel Capital Customer Support Overview

Support Channels

Channel Capital provides multiple contact methods to ensure customer support is accessible and efficient. Clients can reach out via:

  • Email: For inquiries, clients can email the support team at enquiries@channelcapital.com.au.
  • Live Chat: Available on the website for immediate assistance.
  • Telephone: Customers can call +61 7 3009 7620 for direct support.
  • Social Media: Follow and contact Channel Capital through platforms like LinkedIn and YouTube for updates and support.

Service Availability

Channel Capital offers support from Monday to Friday, ensuring clients receive help during business hours. The support team is available 24/5, providing timely assistance. Furthermore, multilingual support is available in English and other languages, catering to a diverse client base.

Additional Resources

To enhance the trading experience, Channel Capital provides various educational resources:

  • Video tutorials to help clients understand trading platforms.
  • Webinars that cover market analysis and trading strategies.
  • Regular market analysis reports to keep clients informed.
  • Trading signals to assist clients in making informed decisions.

Channel Capital is committed to providing comprehensive support and valuable resources to ensure customer satisfaction and success in trading.

Frequently Asked Questions

Yes, Channel Capital is regulated by the Australian Securities and Investments Commission (ASIC), ensuring that it adheres to strict regulatory standards and practices.

Channel Capital offers Straight Through Processing (STP) trading with competitive spreads and no restrictions on trading strategies, allowing for a flexible trading experience.

Client funds at Channel Capital are held in segregated accounts with reputable banks, ensuring they are protected and separated from the company’s operational funds, in compliance with ASIC regulations.

Channel Capital offers multiple channels for customer support, including phone support at +61 7 3009 7620 and email at enquiries@channelcapital.com.au, ensuring that clients can easily reach out for assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.