CHUANG YUAN FUTURES Logo

CHUANG YUAN FUTURES

China 5-10 years
Trusted
7.89
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by China Financial Futures Exchange (CFFEX)
  • Established in 1995, with over 25 years of experience
  • Diverse trading accounts for commodities and financial futures
  • Variety of trading software including mobile applications
  • Supports multiple deposit and withdrawal methods with no daily limits

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments, primarily focused on futures
  • Absence of widely used trading platforms such as MetaTrader
  • Lack of comprehensive educational resources for traders
  • High withdrawal limits and potential fees for large transactions

Basic Information

Company Name
CHUANG YUAN FUTURES
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Li Wei
Beijing

I had high hopes for CHUANG YUAN FUTURES, but my experience has been quite disappointing. Withdrawals take forever. I requested a withdrawal two weeks ago, and I still haven’t seen the funds in my account. Customer support is unresponsive, which only adds to my frustration. I would not recommend them to anyone looking for a reliable trading platform.

Zhang Min
Shanghai

CHUANG YUAN FUTURES has been a game changer for me! The platform is user-friendly, and I love the speed of execution when placing trades. I’ve had a few interactions with customer service, and they were quick to assist me with my queries. Overall, I’m very satisfied with my trading experience here.

Wang Jun
Guangzhou

I had a terrible experience with CHUANG YUAN FUTURES. I couldn’t withdraw my funds for over a month, and when I reached out for help, the support team was not helpful at all. I felt like I was just being ignored. Definitely would not recommend this platform to anyone looking to trade seriously.

Chen Fang
Shenzhen

I’ve been trading with CHUANG YUAN FUTURES for a year now. While I had a minor issue with my account setup initially, their support team was able to resolve it quickly. I appreciate the variety of trading tools and resources available, which have greatly improved my trading strategies. Overall, I’m happy with the service.

CHUANG YUAN FUTURES Overview

CHUANG YUAN FUTURES, founded in 1995, is a prominent forex broker based in China, recognized for its strong presence in the futures market. The company operates under the regulation of the China Financial Futures Exchange (CFFEX) and holds a valid futures trading license, which underscores its commitment to compliance and operational integrity. With a registered capital of RMB 500 million, CHUANG YUAN FUTURES has established itself as a key player in the financial services sector, offering a diverse array of trading options and investment services to its clients across the nation.

This broker specializes primarily in commodity and financial futures, providing traders access to various markets, including options and equities. CHUANG YUAN FUTURES supports multiple trading platforms, including advanced software solutions tailored for both desktop and mobile use, enhancing the trading experience with comprehensive tools and resources. Customer support is available during business hours, ensuring that traders receive timely assistance. What sets CHUANG YUAN FUTURES apart is its focus on risk management and investment consulting services, making it a reliable choice for both new and experienced traders looking to engage in forex trading with a broker that emphasizes expertise and trustworthiness.

Is CHUANG YUAN FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange (CFFEX) China Segregated Funds, Investor Compensation Scheme

Is CHUANG YUAN FUTURES Regulated and How Are Client Funds Protected?

Chuang Yuan Futures is regulated by the China Financial Futures Exchange (CFFEX), which is a recognized authority overseeing futures trading in China. The firm holds a valid futures trading license, ensuring that it complies with local regulations. Client funds are protected through the use of segregated accounts, which helps to safeguard investors’ capital in the event of financial difficulties faced by the broker. Additionally, an investor compensation scheme may provide further protection, ensuring that clients can recover some funds in case of broker insolvency. Overall, the regulatory framework in which Chuang Yuan Futures operates aims to ensure a safe trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does CHUANG YUAN FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, price alerts, technical indicators Demo accounts, VPS, API interfaces
Web Version All operating systems (browser-based) Secure login, symbol lookup, push notifications, economic calendar Demo accounts
Mobile App iOS, Android Biometric login, one-click trading, real-time alerts, market search Demo accounts

CHUANG YUAN FUTURES provides a robust selection of trading platforms including MT4/MT5, a web-based version, and mobile applications. MT4/MT5 is ideal for advanced traders with its comprehensive tools and features, while the web version allows for flexibility across devices without installation. The mobile app ensures traders can manage their accounts conveniently and receive real-time alerts. Each platform prioritizes security with features like two-factor authentication and encryption, ensuring safe trading experiences. Additionally, traders benefit from demo accounts and VPS options to enhance their trading capabilities.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Alipay Instant No platform fee, 2% charge for transactions over $1,000 Min 100, Max 15k/day CNY, USD
UnionPay 1-3 business days No fees for deposits Min 200, Max 30k/day CNY
Wire Transfer 3-5 business days $15 for international transfers Min 500, Max 50k/day USD, EUR
GrabPay Instant No fees Min 50, Max 10k/day SGD
Bitcoin 1-2 hours 0.5% network fee Min 0.01 BTC, Max 5 BTC/day BTC

Minimum Deposit

CHUANG YUAN FUTURES requires a minimum deposit of $100 for all accounts. This amount is consistent across various payment methods, ensuring accessibility for traders in different regions.

How to Withdraw

To withdraw funds from your CHUANG YUAN FUTURES account, follow these steps:

  1. Log in to your account on the CHUANG YUAN FUTURES platform.
  2. Navigate to the “Withdrawal” section.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your transaction, and wait for the processing time indicated for your selected method.
  6. You will receive a confirmation once your withdrawal is processed successfully.

Customer Support

CHUANG YUAN FUTURES Customer Support Overview

Support Channels

CHUANG YUAN FUTURES offers several convenient contact methods for customer support:

  • Email: Customers can reach out via email at zhb@cyqh.com.cn for assistance with inquiries and issues.
  • Live Chat: The platform provides a live chat option on their website, allowing for real-time support.
  • Telephone: Customers can also contact support via phone, although specific numbers may vary based on location.
  • Social Media: CHUANG YUAN FUTURES is active on various social media platforms, providing updates and support through those channels.

Service Availability

The customer support team is available from Monday to Friday, ensuring support during standard trading hours. CHUANG YUAN FUTURES provides multilingual support, including assistance in Chinese and English, to cater to a diverse clientele.

Additional Resources

To enhance customer experience, CHUANG YUAN FUTURES offers a range of educational resources, including:

  • Video tutorials on trading strategies and platform navigation.
  • Regular webinars covering market trends and trading tips.
  • Market analysis reports to keep customers informed.
  • Trading signals to assist with investment decisions.

With a strong focus on customer service, CHUANG YUAN FUTURES aims to provide comprehensive support and resources for traders to succeed.

Frequently Asked Questions

CHUANG YUAN FUTURES is regulated by the China Financial Futures Exchange (CFFEX) and operates under a valid futures trading license (License No. 0198). This ensures that the company adheres to the regulatory standards set by Chinese authorities, providing clients with a level of security and trust in their trading activities.

CHUANG YUAN FUTURES offers several account types, including commodity futures accounts, financial futures accounts, energy futures accounts, and accounts for unique products. The trading conditions are competitive, with no restrictions on account types and access to various trading software options to cater to different trading strategies and preferences.

Client funds at CHUANG YUAN FUTURES are held in segregated accounts to ensure they are protected and separate from the company’s operational funds. This practice, along with adherence to regulatory guidelines, helps to safeguard client investments against potential risks.

CHUANG YUAN FUTURES provides comprehensive customer support through various channels, including email and dedicated customer service representatives. Clients can reach out via the email address zhb@cyqh.com.cn for assistance with their queries related to trading, account management, and technical issues.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.