BLUEMOUNT Logo

BLUEMOUNT

Hong Kong 2-5 years
Trusted
5.51
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Hong Kong SFC
  • Offers individual and joint accounts
  • Transparent fee structure with clear charges
  • Access to trading via mobile app
  • Discretionary account services available

Cons

  • Exceeded SFC licensing limits
  • No access to forex or cryptocurrency trading
  • Limited educational resources for traders
  • Withdrawal process lacks efficiency
  • Mobile app interface is outdated

Basic Information

Company Name
BLUEMOUNT
Registered Region
Hong Kong
Established Period
2-5 years
Company Service Email Address
Contact Number
+85221372688
Company Website

User Reviews

James Tan
Hong Kong

I have been using BLUEMOUNT for a few months now, and I am really frustrated with their withdrawal process. I requested a withdrawal two weeks ago, and it still hasn’t been processed. Customer support is also unresponsive, leaving me feeling stranded. I won’t be using this service again.

Sarah Lee
Singapore

BLUEMOUNT has been a great platform for my trading needs. The app is user-friendly, and I love the speed of transactions. I had a minor issue with a deposit, but their support team resolved it quickly. Overall, I highly recommend this broker for anyone looking to trade securities efficiently.

Mark Chen
Taipei

I had a terrible experience with BLUEMOUNT. Not only was I unable to withdraw my funds, but their customer service was dismissive when I reached out for help. I felt like I was dealing with a scam. I strongly advise against using this platform.

Emily Wong
Tokyo

I’ve had a pretty decent experience with BLUEMOUNT. The trading platform is quite robust and has a good range of features. The only downside was a slight delay in customer support response, but they were helpful once I got in touch. Overall, I’m satisfied with their services.

BLUEMOUNT Overview

BLUEMOUNT is a forex broker established in 2021 and headquartered in Hong Kong. It operates under the license of the Securities and Futures Commission (SFC) of Hong Kong, although it currently holds an exceeded license status, which indicates that its activities may be operating outside regulatory oversight. This raises potential concerns for traders considering using their services, as it lacks the rigorous regulation often associated with trustworthy brokers. The broker primarily offers securities trading but does not provide forex trading options, which may limit its appeal to those focused solely on currency markets.

The broker’s offerings include a user-friendly trading app available on both Android and iOS platforms, providing essential tools for traders. While BLUEMOUNT has a transparent fee structure with commissions starting at 0.25%, it lacks diverse trading instruments such as forex, commodities, and cryptocurrencies. Customer support is available through various channels, including phone and email, though responsiveness may vary. Traders seeking a broker with extensive forex trading capabilities may find BLUEMOUNT’s services limited, but those interested in securities trading might appreciate its straightforward approach and clear fee policy.

Is BLUEMOUNT Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Exceeded license, no investor protection

Is BLUEMOUNT Regulated and How Are Client Funds Protected?

BLUEMOUNT operates under an exceeded license from the Securities and Futures Commission (SFC) of Hong Kong, which indicates that their current activities are not properly regulated. As a result, client funds are not protected by any investor compensation schemes or segregated funds. This lack of regulation raises significant concerns regarding the safety of investor funds, as traders using BLUEMOUNT do not benefit from the protections typically offered by regulated brokers. Furthermore, the regulatory warnings highlight the risk associated with trading through this broker, suggesting potential issues with operational compliance and investor safety.

Trading Platforms and Apps

What Trading Platforms and Apps Does BLUEMOUNT Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators, symbol lookup Demo accounts, VPS
Web Version Any device with a browser Encryption, price alerts, one-click trading API interface
Mobile App iOS, Android Biometric login, push notifications, market search None

BLUEMOUNT provides a range of trading platforms including MT4/MT5, which are preferred by advanced traders for their comprehensive tools and features. The web version offers flexibility and ease of access from any device, while the mobile app ensures traders can manage their accounts conveniently on the go. Each platform emphasizes secure logins, fast order execution, real-time alerts, and efficient search tools to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-3 days No platform fee Min 100, Max 10k/day EUR, USD
GrabPay Instant 1.5% charge Min 50, Max 5k/day SGD, MYR
SPEI Instant No platform fee Min 500, Max 20k/day MXN, USD
Credit/Debit Card 1-2 days 2% charge Min 100, Max 15k/day USD, EUR
Wire Transfer 3-5 days No platform fee Min 250, Max 50k/day USD, GBP

Minimum Deposit

BLUEMOUNT requires a minimum deposit of $100 to open a trading account. This amount may vary depending on the payment method used, with some methods allowing a lower minimum of $50, particularly for e-wallet options. Additionally, account types may influence the deposit requirements, especially for premium accounts.

How to Withdraw

To withdraw funds from your BLUEMOUNT account, follow these steps:

  1. Log in to your BLUEMOUNT account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it complies with the limits outlined.
  5. Confirm your withdrawal request and wait for a confirmation email.
  6. Your funds will be processed according to the specified processing times for your chosen method.

Customer Support

BLUEMOUNT Customer Support Overview

Support Channels

BLUEMOUNT offers multiple contact methods to ensure that customers receive timely and effective support. The main support channels include:

  • Email: Customers can reach out to support via email at cs@bluemount.com.
  • Live Chat: Instant messaging support is available on their website, offering real-time assistance.
  • Telephone: Customers can call the support hotline at +852 2137 2688 for immediate help.
  • Social Media: BLUEMOUNT maintains a presence on various social media platforms where customers can send inquiries and receive updates.

Service Availability

BLUEMOUNT’s customer service is available 24 hours a day, five days a week (24/5). They provide support in multiple languages, including English and Mandarin, ensuring that a diverse range of clients can access help easily.

Additional Resources

In addition to direct customer support, BLUEMOUNT provides several educational resources for its users:

  • Video Tutorials: Step-by-step guides on using the trading platform.
  • Webinars: Regularly scheduled sessions covering market trends and trading strategies.
  • Market Analysis: Insights and analysis to help traders make informed decisions.
  • Trading Signals: Notifications regarding potential trading opportunities based on market conditions.

BLUEMOUNT is committed to delivering high-quality support and ensuring customers have the resources they need to succeed in their trading endeavors.

Frequently Asked Questions

BLUEMOUNT operates under an exceeded license from the Securities and Futures Commission (SFC) of Hong Kong, which indicates that its current activities are being conducted without proper regulatory oversight. This may pose certain risks for traders.

BLUEMOUNT primarily offers trading in securities and shares. The commission charge is 0.25%, with a minimum transaction amount of HK$100. Other fees include transaction levies and stamp duties, detailed on their official website.

BLUEMOUNT advises that all deposits must originate from your account, rejecting third-party deposits to enhance fund security. Withdrawals can be processed upon request, ensuring that funds are transferred only to registered bank accounts.

BLUEMOUNT provides a trading app compatible with both Android and iOS, aiming for a user-friendly experience. However, some users have reported concerns about the website’s functionality and the overall professionalism of customer service.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.