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GOLDTRUST FUTURES

China 5-10 years
Trusted
7.89
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by China Financial Futures Exchange (CFFEX)
  • Diverse trading platforms: Boyi cloud, Yingshun cloud, Polestar
  • Offers a range of financial services including asset management
  • Multiple contact channels for customer support
  • Two account types: regular and professional

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (only futures)
  • No widely recognized trading platform support (e.g., MetaTrader)
  • Lack of educational resources and market analysis
  • High handling fees for transactions

Basic Information

Company Name
GOLDTRUST FUTURES
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Michael Chen
San Francisco, CA

I encountered significant issues with GOLDTRUST FUTURES when trying to withdraw my funds. It took several attempts to get a response from customer support, and even then, they were unhelpful. I expected better service from a regulated broker. Disappointing experience overall.

Sophia Liu
Beijing, China

GOLDTRUST FUTURES has been a great platform for my trading needs. The execution speed is impressive, and the variety of trading tools available has helped me make informed decisions. Plus, their customer service has been responsive whenever I had questions. Highly recommend it!

James Smith
New York, NY

I had a terrible experience with GOLDTRUST FUTURES. My withdrawals were delayed for weeks, and customer support was almost non-existent. It felt like I was dealing with a scam rather than a regulated broker. I do not recommend this platform at all.

Emily Johnson
Toronto, Canada

Overall, my experience with GOLDTRUST FUTURES has been positive. The trading platform is user-friendly, and I appreciate the range of services they offer. There were a few hiccups with communication, but I could still get my issues resolved eventually. Would consider using them long-term.

GOLDTRUST FUTURES Overview

GOLDTRUST FUTURES, founded in 2019 and headquartered in China, is a regulated broker operating under the Futures License issued by the China Financial Futures Exchange (CFFEX), with license number 0227. The broker is dedicated to providing a secure trading environment for its clients, ensuring adherence to regulatory standards that promote transparency and trust in the forex trading space. With a focus on compliance and a commitment to quality service, GOLDTRUST FUTURES aims to foster a reliable trading experience for its users.

Is GOLDTRUST FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange (CFFEX) China Segregated Funds

Is GOLDTRUST FUTURES Regulated and How Are Client Funds Protected?

GOLDTRUST FUTURES is a regulated broker in China, holding a Futures License issued by the China Financial Futures Exchange (CFFEX) under license number 0227. This regulation provides a framework for operational compliance, ensuring that the broker adheres to industry standards. Client funds are protected through measures such as segregated accounts, which help to keep client money separate from the broker’s operational funds, thereby enhancing fund safety. This regulation confirms that GOLDTRUST is a legitimate and trusted option for traders seeking futures trading services within the bounds of Chinese law.

Trading Platforms and Apps

What Trading Platforms and Apps Does GOLDTRUST FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version All browsers Encryption, symbol lookup, push notifications, economic calendar No
Mobile App iOS, Android Biometric login, one-click trading, price alerts No

The MT4/MT5 platforms are ideal for users seeking advanced trading tools and capabilities, making them suitable for both novice and experienced traders. The web version provides broad accessibility across devices, ensuring traders can manage their accounts from any browser. The mobile app enhances convenience, allowing traders to execute orders and receive real-time alerts on the go, while maintaining a secure login process. Overall, GOLDTRUST FUTURES offers a comprehensive suite of trading options, focusing on security and efficient order execution.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 2-3 days No platform fee, 0.5% bank charge Min 50, Max 20k/day EUR, USD
GrabPay Instant No fees Min 20, Max 5k/day SGD, MYR
SPEI Instant No platform fee Min 100, Max 15k/day MXN
Cryptocurrency (BTC, ETH) 1 hour 1% transaction fee Min 0.01 BTC, Max 10 BTC/day BTC, ETH
Wire Transfer 3-5 days No fees for deposits over $5k Min 200, Max 50k/day USD, GBP

Minimum Deposit

The minimum deposit required by GOLDTRUST FUTURES is $50. This amount may vary depending on the payment method selected and the type of account opened. For example, cryptocurrency deposits have a minimum of 0.01 BTC.

How to Withdraw

To withdraw funds from your GOLDTRUST FUTURES account, follow these steps:

  1. Log in to your GOLDTRUST FUTURES account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw and ensure it meets the minimum withdrawal requirement.
  5. Confirm the details and submit your withdrawal request.
  6. You will receive a confirmation email once your request is processed.

Customer Support

GOLDTRUST FUTURES Customer Support Overview

Support Channels

GOLDTRUST FUTURES provides multiple support channels to ensure customer satisfaction and assistance. Customers can reach out via:

  • Email: Directly contact the support team at kefu@jinxinqh.com for inquiries or detailed assistance.
  • Live Chat: Available on their website for immediate help and support during trading hours.
  • Telephone: Customers can call the support hotline at 400-0988-278 for urgent queries.
  • Social Media: Engage with GOLDTRUST FUTURES on their official social media platforms for updates and informal assistance.

Service Availability

GOLDTRUST FUTURES offers customer support 24/5, ensuring that assistance is available during the trading week. Additionally, the support team is multilingual, providing services in both Chinese and English, which helps cater to a broader range of customers seeking help.

Additional Resources

To enhance customer experience, GOLDTRUST FUTURES also offers educational resources such as video tutorials and market analysis, which can aid traders in making informed decisions. These resources are designed to empower clients with knowledge and trading strategies.

Frequently Asked Questions

Yes, GOLDTRUST FUTURES is a regulated financial institution in China, operating under the Futures License issued by the China Financial Futures Exchange (CFFEX) with license number 0227. This regulatory status ensures compliance with local financial laws and regulations.

GOLDTRUST FUTURES offers a variety of trading options including futures contracts. The specific trading conditions, such as spreads and leverage, may vary depending on the type of account and commodities traded. However, detailed fee structures have not been publicly disclosed.

GOLDTRUST FUTURES maintains a regulated status which typically involves stringent security measures for client funds. Clients’ funds are likely held in segregated accounts, providing an additional layer of protection. However, clients are encouraged to review the broker’s policies and procedures for more detailed information.

GOLDTRUST FUTURES offers multiple customer support channels, including email support at kefu@jinxinqh.com and assistance via WeChat. They aim to provide timely and effective support to address client inquiries and concerns.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.