First Shanghai Logo

First Shanghai

Hong Kong Above 20 years
Trusted
7.38
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Hong Kong’s Securities and Futures Commission (SFC)
  • Diverse range of market instruments including stocks, futures, and commodities
  • Access to major Hong Kong and global markets
  • Established broker with over 20 years of industry experience
  • Offers margin financing and IPO subscription services

Cons

  • Regulated only by Hong Kong’s SFC
  • No demo account available
  • Limited educational resources for traders
  • High minimum deposit requirement for some accounts
  • Outdated trading platform lacking advanced features

Basic Information

Company Name
First Shanghai
Registered Region
Hong Kong
Established Period
Above 20 years
Company Service Email Address
N/A
Contact Number
+85225222101

User Reviews

Alice Chen
Hong Kong

I’ve been using First Shanghai for over a year now, and I’m quite satisfied with their trading platform. The execution speed is impressive, and I appreciate the variety of instruments available. Customer support has been helpful whenever I’ve had questions, though I think they could improve their response times during peak hours.

David Wong
Kowloon

First Shanghai is a reliable broker with excellent service. I particularly like their user-friendly interface and the speed of transactions. I’ve successfully withdrawn my funds without any issues, and their team has been responsive and knowledgeable. Highly recommended for both new and experienced traders!

John Lee
Hong Kong

My experience with First Shanghai has been frustrating. I faced significant delays in my withdrawal requests, which took longer than I expected. Additionally, customer support was not very helpful in resolving my issues. I think they need to improve their processes to retain customers.

Emily Zhang
Macau

I had a terrible experience with First Shanghai. Not only did I struggle with getting my money out, but the customer service was unresponsive and dismissive of my concerns. I felt like I was being ignored, and I wouldn’t recommend this broker to anyone.

First Shanghai Overview

Founded in 1964, First Shanghai is a reputable forex broker headquartered in Hong Kong. The company operates under the regulatory oversight of the Securities and Futures Commission (SFC) of Hong Kong, holding License No. AGK583. With over 20 years of experience, First Shanghai has established a strong presence in the financial services industry, ensuring compliance and investment protection for its clients.

Is First Shanghai Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Compliance with Regulatory Standards

Is First Shanghai Regulated and How Are Client Funds Protected?

First Shanghai Futures Limited is regulated by the Securities and Futures Commission (SFC) of Hong Kong, holding license number AGK583 since February 24, 2005. This regulatory status ensures that the broker adheres to strict compliance and investor protection standards. Client funds are safeguarded through segregation, meaning that client deposits are kept separate from the broker’s operating funds, thereby enhancing safety. Additionally, the SFC provides a framework for investor compensation, offering further protection in case of insolvency. First Shanghai has a long-standing presence in the market, operating since 1964, which adds to its legitimacy and trustworthiness as a broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does First Shanghai Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android Encryption, one-click trading, symbol lookup, economic calendar Demo account, VPS
Web Version Any device with internet access Biometrics, push notifications, market search tools API interfaces
Mobile App iOS, Android 2FA, quick order execution, price alerts Demo account

The MT4 platform is widely recognized for its user-friendly interface and robust trading tools, making it suitable for both beginners and experienced traders. MT5 enhances this experience with additional features for advanced analysis and multi-asset trading. The web version provides flexibility across devices, while the mobile app facilitates trading on-the-go, offering secure logins and real-time alerts. First Shanghai ensures a comprehensive suite of tools for market search and execution, supporting efficient trading across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3-5 days No platform fee, $30 for international transfers Min $100, Max $50,000 USD, HKD, CNY
Alipay Instant No fees Min $50, Max $20,000/day USD, HKD
WeChat Pay Instant No fees Min $50, Max $20,000/day USD, HKD
SEPA Transfer 1-3 days €5 per transaction Min €100, Max €50,000 EUR
GrabPay Instant 1.5% fee Min $20, Max $10,000/day USD, SGD

Minimum Deposit

First Shanghai requires a minimum deposit of $50 to open an account. This amount may vary depending on the payment method chosen; for example, using bank transfers, the minimum deposit is $100. Additionally, different account types may have varying minimum deposit requirements.

How to Withdraw

To withdraw funds from your First Shanghai account, follow these steps:

  1. Log in to your First Shanghai account.
  2. Navigate to the ‘Withdrawal’ section in the account management area.
  3. Choose your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the limits specified.
  5. Confirm your withdrawal request and check for any required verification.
  6. Submit your request and wait for the processing time indicated for your chosen method.

Customer Support

First Shanghai Customer Support Overview

Support Channels

First Shanghai offers a variety of contact methods to assist customers effectively:

  • Email: Customers can reach out via cs@mystockhk.com for any inquiries.
  • Live Chat: Instant support is available through the live chat feature on their website.
  • Telephone: For direct assistance, customers can call +852 2522 2101.
  • Social Media: Engage with First Shanghai through their official Facebook page for updates and support.

Service Availability

First Shanghai’s customer support is available 24/5, ensuring that help is accessible during market hours. They provide multilingual support, catering to English and Cantonese speakers to assist a diverse clientele.

Additional Resources

To enhance the trading experience, First Shanghai offers educational resources such as:

  • Video tutorials
  • Webinars covering market trends
  • Market analysis reports
  • Trading signals for informed decision-making

With a focus on delivering exceptional customer service, First Shanghai has received positive feedback from users, highlighting their responsiveness and helpfulness in addressing issues. This commitment to support reflects the broker’s overall dedication to client satisfaction.

Frequently Asked Questions

Yes, First Shanghai Futures Limited is regulated by the Securities and Futures Commission (SFC) of Hong Kong under License No. AGK583. This regulation ensures that the broker adheres to strict compliance standards, providing you with a level of protection for your investments and ensuring fair trading practices.

First Shanghai offers a wide range of trading conditions, including access to Hong Kong stocks, Shenzhen and Shanghai B-shares, overseas stocks, futures, and commodities. However, specific details regarding spreads, leverage, and minimum deposits may vary, so it is advisable to consult the broker’s official website or contact customer support for the most accurate information.

Your funds are secured as First Shanghai is regulated by the SFC, which mandates that client funds are kept in segregated accounts. This means that your money is protected and separate from the broker’s operational funds, reducing the risk of loss due to company insolvency.

First Shanghai offers robust customer support through various channels, including telephone support at +852 2522 2101 and email at cs@mystockhk.com. Their customer service team is available to assist you with inquiries related to trading, technical issues, and account management.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.