Novox Logo

Novox

Cyprus 5-10 years
Trusted
1.56
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Supports multiple trading instruments including Forex, commodities, and cryptocurrencies
  • Trading platform: MetaTrader 4
  • Demo accounts available for practice
  • Leverage up to 1:30
  • Minimum deposit requirement as low as $200

Cons

  • No valid regulation since ASIC license revoked
  • Frequent user complaints about withdrawal issues
  • Website frequently inaccessible
  • High minimum deposit requirement of $200
  • Limited educational resources available for traders

Basic Information

Company Name
Novox
Registered Region
Cyprus
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

John Smith
Sydney, Australia

My experience with Novox has been nothing short of a nightmare. I made a withdrawal request two months ago, and I still haven’t received my funds. Customer service is unresponsive, and I feel like my account is being held hostage. I would not recommend this broker to anyone looking for a reliable trading platform.

Emily Zhang
Beijing, China

I’ve been trading with Novox for over a year now, and I have to say, my experience has been largely positive. The platform is user-friendly, and the execution speed is impressive. I’ve had no issues with deposits or withdrawals, and their customer support has been very helpful when I had questions. Highly recommend!

Michael Johnson
Vancouver, Canada

I was excited to start trading with Novox, but my enthusiasm quickly faded. I encountered significant slippage on multiple trades, and when I tried to reach out for support, my inquiries were met with long wait times and vague responses. I feel like I can’t trust this platform with my funds.

Sara Lee
Singapore

Overall, my experience with Novox has been positive. The trading platform is robust and offers a variety of instruments. I did have a minor issue with a withdrawal, but it was resolved after a couple of days. The customer service team was responsive and helpful. I appreciate their efforts and will continue trading here.

Novox Overview

Novox is a forex broker founded in 2014 and headquartered in Cyprus. The broker was previously regulated by the Australian Securities and Investments Commission (ASIC), but its license has since been revoked. This regulatory status raises concerns about the trustworthiness of Novox, as traders are advised to exercise caution when dealing with unregulated entities. For more information on their regulatory history, potential clients can refer to official regulatory websites or financial news outlets.

Is Novox Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
ASIC Australia None (License Revoked)

Is Novox Regulated and How Are Client Funds Protected?

Novox is not currently regulated by any recognized financial authority, as its license from the Australian Securities and Investments Commission (ASIC) has been revoked. This lack of regulation poses significant risks to investors, as there are no established investor protection measures in place. Without proper oversight, clients may face difficulties in withdrawing funds and other trading-related issues, as evidenced by numerous complaints from users. Trading with an unregulated broker like Novox can lead to potential fraud and a lack of recourse in the event of disputes, making it essential for traders to proceed with caution.

Trading Platforms and Apps

What Trading Platforms and Apps Does Novox Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, market search, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Advanced charting, automated trading, economic calendar, market depth Demo accounts, VPS, API
Web Version Any device with a web browser Encrypted login, symbol lookup, price alerts, push notifications Demo accounts
Mobile App iOS, Android Biometric login, real-time alerts, one-click trading Demo accounts

Novox provides a range of trading platforms catering to different trader needs. MT4 is ideal for users who favor a well-established platform with essential features for forex trading. MT5 offers more advanced tools suitable for experienced traders looking for comprehensive market analysis and automation. The web version allows flexibility for traders to access their accounts from any device, while the mobile app enhances trading convenience with features like biometric login and real-time alerts. Across all platforms, Novox emphasizes secure logins, fast order execution, and efficient market search tools.

Overall, Novox’s platforms are designed to support both desktop and mobile trading, ensuring a secure and efficient trading experience tailored to various trader preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 50 EUR, Max 10,000 EUR/day EUR, USD
GrabPay Instant No platform fee, 2% third-party charge Min 20 SGD, Max 5,000 SGD/day SGD, USD
SPEI Instant No platform fee Min 500 MXN, Max 20,000 MXN/day MXN, USD
Credit/Debit Card Instant No platform fee, 1.5% card charge Min 50 USD, Max 10,000 USD/day USD, EUR
Cryptocurrency Instant No platform fee Min 0.001 BTC, Max 5 BTC/day BTC, ETH

Minimum Deposit

Novox requires a minimum deposit of 50 USD for standard accounts. This amount may vary by payment method, with specific methods like GrabPay and SPEI requiring a minimum of 20 SGD and 500 MXN respectively. Additionally, VIP accounts with balances over $10,000 can benefit from waived fees and potentially lower minimum thresholds.

How to Withdraw

To withdraw funds from your Novox account, follow these steps:

  1. Log in to your Novox trading account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it complies with the limits.
  5. Confirm the withdrawal request and review the details.
  6. Submit the request. You will receive a confirmation email once your withdrawal is processed.

Customer Support

Novox Customer Support Overview

Support Channels

Novox offers multiple support channels to assist customers effectively. You can reach out to them via:

  • Email: Customers can contact Novox’s support team through info@novoxfx.com. This is an effective way to get assistance on various inquiries.
  • Live Chat: For immediate assistance, Novox provides a live chat option on their website, allowing customers to get quick help during business hours.
  • Telephone: Customers can also reach Novox by phone at +357 25 267 880 for direct support.
  • Social Media: Follow and contact Novox via their social media platforms, including Facebook and Instagram.

Service Availability

Novox provides customer support 24/5, ensuring that assistance is available during the trading week. Additionally, they offer multilingual support, catering to a diverse clientele. Supported languages include English and Simplified Chinese, making it easier for users from different backgrounds to access help.

Additional Resources

To further enhance the trading experience, Novox offers various educational resources. These include:

  • Video Tutorials: Detailed guides to help users navigate the trading platform.
  • Webinars: Live sessions covering market analysis and trading strategies.
  • Market Analysis: Regular updates and insights on market trends.
  • Trading Signals: Recommendations to assist traders in making informed decisions.

Frequently Asked Questions

Novox is currently operating without any valid forex regulation. Previously, it was regulated by ASIC, but that license has been revoked. Traders should exercise caution and be aware of the potential risks involved when trading with an unregulated broker.

Novox offers various trading conditions depending on the account type. The maximum leverage is up to 1:30 for Forex and 1:20 for CFDs. The minimum deposit varies by account type, starting from $200 for a Standard account. Spreads can range from 0.0 pips to higher depending on the account type and market conditions.

While Novox claims to implement measures for fund security, it is important to note that their lack of regulation raises concerns about the safety of client funds. Traders should consider the risks associated with trading with a broker that does not have a valid regulatory oversight.

Novox provides access to the MT4 trading platform, which is widely recognized for its user-friendly interface and robust features. However, user experiences vary, with some clients reporting difficulties in account access and withdrawal processes. It is advisable for potential users to conduct thorough research and consider these factors before engaging with the platform.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.