Shenzhou Capital Logo

Shenzhou Capital

United Arab Emirates 1-2 years
Trusted
1.24
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Maximum leverage up to 1:500
  • Diverse trading products: Forex, indices, commodities, shares, crypto, futures
  • Minimum deposit starting at $1,000
  • Supports multiple deposit methods including USDT and Skrill
  • Platforms: MetaTrader 4 and 5

Cons

  • No valid regulatory oversight
  • High minimum deposit of $1,000
  • Limited trading instruments available
  • Wide spreads starting at 1.2
  • Lack of educational resources for traders

Basic Information

Company Name
Shenzhou Capital
Registered Region
United Arab Emirates
Established Period
1-2 years
Company Service Email Address
Contact Number
+97145914440

User Reviews

Michael Thompson
New York, USA

I’m disappointed with Shenzhou Capital. My withdrawal request has been pending for weeks with no clear communication from their support team. I expected better service from a trading platform.

Emily Chen
Los Angeles, USA

Shenzhou Capital has been a great trading platform for me! The execution speed is impressive, and I love the user-friendly interface. I had a minor issue with a transaction, but their support team resolved it quickly.

Raj Patel
Mumbai, India

Terrible experience! I tried to contact customer support multiple times regarding my account issues, but they were unresponsive. I regret investing with Shenzhou Capital.

Sofia Martinez
Madrid, Spain

Overall, I have had a positive experience with Shenzhou Capital. The platform is robust and offers a variety of trading options. I did face a slight delay in withdrawals, but the trading conditions are good.

Shenzhou Capital Overview

Shenzhou Capital, established recently, is headquartered in Dubai, United Arab Emirates. This forex broker operates without valid regulatory oversight, which raises potential risks for traders. Its lack of regulation means that clients should proceed with caution when engaging with its services. The broker’s transparency regarding its operational status is crucial for building trust among potential clients, as it currently does not hold licenses from recognized authorities such as the FCA or ASIC.

Is Shenzhou Capital Safe? Regulation Analysis

Client Fund Safety

Is Shenzhou Capital Regulated and How Are Client Funds Protected?

The broker Shenzhou Capital is not regulated by any recognized financial authority. This lack of regulation poses significant risks for potential investors. Trading with an unregulated broker means that clients may not benefit from investor protection mechanisms typically provided by regulatory bodies, such as segregated accounts or investor compensation schemes. Consequently, the potential for fraud or mismanagement of funds increases. It is crucial for traders to be aware of these risks when considering engagement with such brokers.

Trading Platforms and Apps

What Trading Platforms and Apps Does Shenzhou Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, symbol lookup, one-click trading, push notifications, economic calendar Demo accounts, VPS
Web Version Any device with internet access Biometric login, market search, multiple order types, price alerts API interfaces
Mobile App iOS, Android Biometric login, market search, price alerts, push notifications API interfaces

Shenzhou Capital offers various trading platforms catering to different trader needs. MT4 is suitable for beginners and provides essential trading tools, while MT5, with its advanced capabilities, is ideal for more experienced traders seeking comprehensive analysis tools. The web version allows for trading on any device with internet access, offering flexibility, while the mobile app supports trading on-the-go with secure login and real-time alerts. Overall, Shenzhou Capital emphasizes secure logins, fast order execution, and efficient market search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–2 business days No platform fee Min 100, Max 50k/day EUR, USD
GrabPay Instant 1.5% e-wallet charge Min 50, Max 20k/day SGD, MYR
SPEI Instant No platform fee Min 200, Max 30k/day MXN, USD
International Wire Transfer 3–5 business days $25 per transaction Min 500, Max 100k/day USD, GBP
FasaPay Instant No fees for deposits Min 20, Max 15k/day IDR, USD

Minimum Deposit

Shenzhou Capital requires a minimum deposit of $100 for standard accounts. This amount may vary based on payment method and account type, with higher minimums applicable for certain promotions or regional accounts.

How to Withdraw

  1. Log in to your Shenzhou Capital account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw and any required details.
  5. Review the withdrawal request and submit.
  6. You will receive a confirmation email once your request is processed.

Customer Support

Shenzhou Capital Customer Support Overview

Support Channels

Shenzhou Capital offers multiple contact methods to ensure customer support is readily available. You can reach their support team through the following channels:

  • Email: For inquiries and assistance, customers can reach out via info@shenzhoucapital.com.
  • Live Chat: An instant messaging option is available on their website for quick questions and real-time support.
  • Telephone: Customers can contact Shenzhou Capital at +971 4 591 4440 for direct support.
  • Social Media: Shenzhou Capital maintains a presence on various social media platforms, allowing customers to engage and receive updates.

Service Availability

Shenzhou Capital provides support services 24/5, ensuring assistance is available during weekdays. Additionally, they offer multilingual support, catering to a diverse clientele with services available in English and Arabic.

Additional Resources

To enhance the trading experience, Shenzhou Capital provides various educational resources, including:

  • Video tutorials covering platform navigation and trading strategies.
  • Webinars hosted by industry experts on market trends and trading techniques.
  • Regular market analysis to keep customers informed about the latest developments.
  • Trading signals to assist clients in making informed decisions.

Shenzhou Capital is committed to providing excellent support and service to its customers, ensuring they have the necessary resources to succeed in their trading endeavors.

Frequently Asked Questions

Shenzhou Capital currently has no valid regulatory oversight, which poses a higher risk to clients. It is important to understand that trading with unregulated brokers can expose you to potential issues regarding fund security and compliance.

Shenzhou Capital offers various trading conditions, including a minimum deposit of $1,000, maximum leverage of up to 1:500, and spreads starting from 1.2 pips. However, these conditions may vary depending on the type of account selected.

While Shenzhou Capital does not have regulatory compliance, they claim to implement standard security measures such as segregated accounts for client funds. However, due to the lack of regulation, clients are advised to exercise caution and conduct thorough research before funding their accounts.

Shenzhou Capital provides access to popular trading platforms like MT4 and MT5, which are known for their user-friendly interfaces and various trading tools. However, the overall user experience may vary depending on individual preferences and technical issues, so potential users should consider testing the platform with a demo account first.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.